Hewlett Volkswagen

I just bought my 3rd car from Hewlett VW and worked with Brandon Lakey. Every step of the process was positive. Brandon made it a point to get to know me and understand what I need without sense of pressure Brandon Lakey. Every step of the process was positive. Brandon made it a point to get to know me and understand what I need without sense of pressure to sell a car. If you want a great car, buy a VW. If you want a great experience buying a great car, go to Hewlett VW. More

Sales associates are very good and know how to meet your needs. I got a better vehicle than I was searching for at a great value. needs. I got a better vehicle than I was searching for at a great value. More

My salesman Mike Dunigan was the best saleman I ever had. He was respectful, patient and kind to me and my granddaughther. He answered all of my questions and he demmonstrated all of the options on the car He was respectful, patient and kind to me and my granddaughther. He answered all of my questions and he demmonstrated all of the options on the car for me. Thanks Mike ! More

Samantha has consistently provided outstanding customer service every time we have taken the car in for maintenance. We will continue to return to Hewlett VW because of the high level of customer service service every time we have taken the car in for maintenance. We will continue to return to Hewlett VW because of the high level of customer service we receive from her and others at Hewlett VW. More

Areas was an extremely good listener and didn't waste my time. He listened carefully to me when I explained what features were important to me and what cost I could afford. When it was all said and done I d time. He listened carefully to me when I explained what features were important to me and what cost I could afford. When it was all said and done I drove away in exaclt what I wanted and could afford! Thanks Andreas!!!! More

I will preface this review by saying two things: 1. I have been through the vehicle purchasing process 4 times now in the last 12 years. 2. A month prior to my purchase at Hewlett VW, I had a traumatizin have been through the vehicle purchasing process 4 times now in the last 12 years. 2. A month prior to my purchase at Hewlett VW, I had a traumatizing experience with a Toyota Dealership in Arlington. (ok, ok..."traumatizing" may be an excessive term, but if you only knew my story, I promise you would agree.) With those two things being said, I have to admit I was apprehensive to walk through another set of dealership doors. After reading customer reviews of Hewlett VW, I decided I would take a chance. I am glad I did. My salesperson, Ken Shipp, was by far the best car salesperson I have ever encountered. He was respectful, patient, and kind. He took the time to answer every single question I had, and to say I had "a lot of questions" would be an understatement. He was also more than willing to show me every car/option I asked to see. He even took the time to demonstrate all of the options, ie: navigation, bluetooth, intellikey, etc. My favorite part about dealing with Ken, and all of the others I encountered at Hewlett, was that I never once felt an ounce of pressure. If they offered me something and I said I did not want it--that was it. No pressure, and they never made me feel guilty about saying, "No". Better yet...no guilty feeling for saying, "YES" to my 2011 Jetta--for once, I purchased a vehicle with no pressure. I must also give kudos to Scott Morgan, Sales Manager; and Mark Eggleston, Finance Manager. Both made me feel like I was a valued customer--not like they were doing me some sort of favor (like all other dealership sales managers/finance managers I have encountered). Guess the apple doesn't fall far from the tree. If you are looking for a pleasant buying experience, Hewlett VW is the way to go. Ask for Ken--he won't disappoint. You may even be asking him for a hug instead of a handshake at the end of your transaction, like I did. :) Many thanks again to all who took part in making my experience top notch. You guys rock! More

I bought my 2006 TDI VW Jetta back in 12/05. I was very impressed with the sales staff at that time. Everyone is friendly and professional. I continue to have my Jetta serviced by them as they do an exce impressed with the sales staff at that time. Everyone is friendly and professional. I continue to have my Jetta serviced by them as they do an excellent job and everything is warrantied. The shuttle service is fantastic. I just recently used as usually I have a ride. They took me all the way from Georgetown to my workplace on Burnet Road. It is worth the drive and trust the work will be done right the first time. More

Samantha Gomez is our service advisor and she is top notch. in fact I wish that we could bring all our vehicles to her as she listens well, gets it right the first time and there is never a need for a notch. in fact I wish that we could bring all our vehicles to her as she listens well, gets it right the first time and there is never a need for a Texas " two step " ( and I don't mean the dance ! ). We have to drive a significantly longer distance to have service completed at Hewlett but their service team, and Mrs. Gomez make it well worth the drive. Jackie Drewry More

Brett and Samantha do an outstanding job working with customers and giving them a great customer service experience. I just bought my new car based mainly on the level of service that Hewlett provides. I customers and giving them a great customer service experience. I just bought my new car based mainly on the level of service that Hewlett provides. I travel a long distance to get to them but its worth it. Thank you both for all you do! More

Purchased a 2011 VW Golf from Hewlett VW in Georgetown....and they rock!!! I'm 42 and have purchased a number of cars in my life, but have never received the level of professionalism as I did Georgetown....and they rock!!! I'm 42 and have purchased a number of cars in my life, but have never received the level of professionalism as I did at Hewlett. My sales person, Pat McGarry, was so professional I thought he might have been the owner. Did not come across as the stereotypical car salesman...at all. Straight shooter and gave me a great deal on the car and my trade-in. The salesmanager, Brian Ward, recieves a five star as well as worked to get me into the car I wanted. If you dislike buying cars and would desire I more enjoyable car buying experience go to Hewlett and ask for Pat McGarry and Brian Ward...you will not be disappointed. Thanks Hewlett!! Sincerely, Patrick F. More