Hewlett Volkswagen

Rick Roberts was knowlegdable, flexible and completely accomodating. He demeanor was warm and welcoming. We looked at lot of dealerships and spoke to alot of sales people. We kept coming back our experien accomodating. He demeanor was warm and welcoming. We looked at lot of dealerships and spoke to alot of sales people. We kept coming back our experience at Hewlet. Here we felt respected, listened to and never presured into items or price points we knew we could not work into our budget. I will be a returning customer thanks to Rick! More

By far the best purchase experience at a dealership. Sales Specialist Tom Worsham was attentive, polite and very helpful and accommodating. Shopping for a car with a newborn and a toddler isn't easy, so Sales Specialist Tom Worsham was attentive, polite and very helpful and accommodating. Shopping for a car with a newborn and a toddler isn't easy, so the dealership went out of their way to make sure we got the car we wanted along with the best deal available in the shortest possible time. I would highly recommend him for the purchase of your next car. Thanks Tom. Finance Manager Ilia Pauloo was very kind and courteous in that he rushed us through the finance process and did not make it seem like the usual drawn out scenario. Our two kids were whiney and hungry and he made sure we got the extras we actually wanted. What usually gets a customers blood boiling ended up being a breeze as we already knew what we wanted and were getting into. Thanks Ilia. My wife who usually detests the car buying process was pleasantly surprised at the promptness and is still actually in shock at how smoothly it went. I have yet to experience the service department. (VW isn't known for the best service) But I have a strong feeling that this dealership might make a difference. I also appreciate a service like Dealer-Rater that allows me to walk into a dealership knowing who and what I should expect or look forward to. Thanks for the service. More

I spent 7 hours waiting for them to get paper work together, after making a deal on a car with my own financing approved through a local credit union. It was one delay after another. together, after making a deal on a car with my own financing approved through a local credit union. It was one delay after another. More

Ray and Jim continue to impress in their customer service skills and technical ability. When you visit Hewlett for service make sure you ask for them to take the time and they will. Fantastic service. Tha skills and technical ability. When you visit Hewlett for service make sure you ask for them to take the time and they will. Fantastic service. Thanks, Greg More

Best customer service by far over every dealership or service department I've ever dealt with. Everyone is very friendly and helpful. They will always treat you as if you are their number one priority. I service department I've ever dealt with. Everyone is very friendly and helpful. They will always treat you as if you are their number one priority. I highly recommend Hewlett VW!!! More

Hewlett Volkswagen service is wonderful. I came from another state and they treated me as if I bought my car from them. They are extremely courteous and professional. I was getting my 10000 mile check another state and they treated me as if I bought my car from them. They are extremely courteous and professional. I was getting my 10000 mile check up and some recall work. Brett explained what would be done to my car and how long it would take when I dropped it off. When I picked my Jetta up, he went through a detailed explanation of everything performed. He took the time to make me feel important. I love my VW and they make me appreciate it more. More

Jim Halvorsen was very easy to deal with. We gave him our bottom line and he did his very best to meet it. He is not the stereotypical "car salesman." He was very patient and eventempered during our whol our bottom line and he did his very best to meet it. He is not the stereotypical "car salesman." He was very patient and eventempered during our whole visit. We also had good experiences with the other Hewlett staff we came in contact with. Jim really impressed us with his knowledge of the vehicle and we enjoyed meeting him. We also like the fact that Hewlett VW is located in our hometown of Georgetown, and that we didn't have to go out of town to get a good deal. More

I can't say enough good things about this dealership, I knew exactly what I wanted and they didn't waste my time trying to sell me something I didn't! Rick Roberts, who has been with VW for 30 years - (how knew exactly what I wanted and they didn't waste my time trying to sell me something I didn't! Rick Roberts, who has been with VW for 30 years - (how often do you see that?)is very knowledgeable about all things VW. As they didn't have what I wanted on the lot, he ordered it for me. Communication was great, Rick kept me apprised of the status of my order all the way. Finance was painless, I got a fair trade in on my vehicle and I left with exactly what I wanted! It just doesn't get better than that! Almost forgot to mention, I drove 200+ miles to this dealership because my nearest one isn't as friendly, clean, classy or knowledgeable. More

Mike Dunigan= Amazing car salesman. he helped me get my dream car and they (people involved) would not let me leave without the car I wanted there was never talk about, well lets see if we can get you into dream car and they (people involved) would not let me leave without the car I wanted there was never talk about, well lets see if we can get you into something else...they helped me and had the time and compassion to work with the customer. not only do i live far away the e-mails and calls to make sure we knew what we wanted and keep us updated, just nice overall so happy I got my car from there. Will recommend anyone else to Hewlett VW! More