Hewlett Volkswagen

I bought the 2013 Golf TDI. I work with Greg Schrader and he did an outstanding job. It was a great experience & I love my new car. Thanks, Maria he did an outstanding job. It was a great experience & I love my new car. Thanks, Maria More

I was coming in just to drive one to see if I like it and then look for a used one. Paula greeted me and was a joy to deal with. She listened to what I wanted and was very knowledgeable. Before I left I ha then look for a used one. Paula greeted me and was a joy to deal with. She listened to what I wanted and was very knowledgeable. Before I left I had bought a car and could not be more happy. I have been in the car business in both sales and finance management and know when I am dealing with a quality dealership and quality people and I have to say I was very pleased. Paula is a great asset to your organization. Thanks. More

We bought a new Beetle, the experience was fantastic. It truly was the easiest purchase of a vehicle we have made. The salesman and finance man are the best with efficiency and customer service. The rest of truly was the easiest purchase of a vehicle we have made. The salesman and finance man are the best with efficiency and customer service. The rest of the team was very nice and helpful too. Kudos to Jay and Jeff! More

Lauren is awesome...someone give that girl a raise. I Lauren is awesome...someone give that girl a raise. I always bring my girl Dixie in to you guys for service. Dixie of course is my 2009 White VW Jet Lauren is awesome...someone give that girl a raise. I always bring my girl Dixie in to you guys for service. Dixie of course is my 2009 White VW Jetta..she's named after Dixie McCall, that amazing nurse from EMERGENCY! (that show from the 70's about firefighter paramedics)...and Lauren always does a great job of getting us in and out. Oil changes are actually cheaper with you than if I did them myself...and with you doing them...they're done right...and with no risk of me driving over the oil drip pan (yeah, that happened once). Excellent amenities in the waiting area too. I am still completely perplexed by the coffee machine you have. Seriously. Where do the pods go?!?!? Magic, that's where. Thanks for being awesome. Give Lauren more money. And don't change, you're perfect just the way you are. Seriously, Braden Frame @bradenframe More

Upon arriving at the Hewlett dealership,we were met by salesperson Mike DeLeon, who spent the next 2 hours with us. we asked Mike numerous questions about different models and the comparisons between them salesperson Mike DeLeon, who spent the next 2 hours with us. we asked Mike numerous questions about different models and the comparisons between them. Mike was well versed with the models, not having to "look up" the the answers, not one time.Mike let us talk and didn't over pressure us with needless small talk. Mike was very pofessional while being quite personable.He stayed patient with us while showing us his inventory and letting us determine what was a good choice for us. Mike is difinitely an asset to the Hewlett family and the Volkswagen brand. The only disappointment was with the 3/36000 mile warranty.it doesn't speak well for German engineering and technology. We did purchase a Passat. More

I had previously visited Hewlett when the Passat TDI was first introduced a couple years ago. The sales lady was less than satisfactory and after exchanging a few emails I gave up on her. Last Thursday we g first introduced a couple years ago. The sales lady was less than satisfactory and after exchanging a few emails I gave up on her. Last Thursday we gave my wife's car to my daughter. I immediately began looking online for a Passat. I found cars at four different dealerships but the reviews from buyers convinced me Hewlett was the preferred choice. I took my wife to Hewlett the next day and met John Hairgrove. John was very patient and knowledgeable. My wife picked out a silver TDI SE with sunroof and nav. We drove it, made a no haggle deal and drove off with a new car in time for her birthday the next day. I highly recommend Hewlett and John Hairgrove if you are in the market for a new VW! I'm glad I came back. More

This was by far the most positive experince I have ever had purchasing a new auto. Great job to all involved. They have earned my respect and my future business. Anthony Orr had purchasing a new auto. Great job to all involved. They have earned my respect and my future business. Anthony Orr More

Service was 80K service for a 2005 TDI Jetta. Have always been pleased with the service at Hewlett - that had a lot to do with our decision to become a two Jetta family... Was impressed that Brett sa always been pleased with the service at Hewlett - that had a lot to do with our decision to become a two Jetta family... Was impressed that Brett said hi Mr Whiteside before I even got to the counter - he is maze bright enough to have watched the license plate as I drove in but that was a nice touch. No problems - usual good stuff... More

Tom Worsham is different from most salespeople I have encountered. I wanted a specific car, which was not in stock, instead of trying to sell me something quickly on the lot, he worked to get exactly wh encountered. I wanted a specific car, which was not in stock, instead of trying to sell me something quickly on the lot, he worked to get exactly what I wanted. I felt no pressure and no high pressure sales tactics were used. Tom made the experience fun and I got the car I wanted. I would definitely recommend Tom and this dealership. More

After stating multiple times that I would get a great After stating multiple times that I would get a great deal since it was the last day of the month, I got $500 over "TruPricing" because I used th After stating multiple times that I would get a great deal since it was the last day of the month, I got $500 over "TruPricing" because I used their financing. I accepted this - knowing full well that this wasn't a great end of the month deal. I went to get the car turned it on and it had 1700 miles on it, then i was told it was a demo. That was the first time I was told it was a demo. Deceptive, no great deals even at the end of the month. After writing a review they contacted me to let me know I didn't understand their pricing, with no regrets for having deceived me. Not acknowledging that they were essentially trying to sell me a used car as a new car - with no deal. It's just dishonest, if you still go - watch your back, realize you will not get a good deal, and make sure to check the odometer. More