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Herb Gordon Subaru

Silver Spring, MD

5.0
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,614 reviews

January 11, 2020

I love coming to Herb Gordon because of how easy the service experience always is. Mike will always take care of you and get you in and out quick. More

by daniel lopez
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Herb Gordon Subaru responded

Daniel, we're happy to hear you had such a positive experience with Mike. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2020

Michael in service was very helpful and responsive to a last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. More

by 2016 Forester driver
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Herb Gordon Subaru responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 08, 2020

Working with Michael Goodman is always a pleasure! Though we s didn’t up having to fix more than we thought he is always very clear, answers any questions we have, and is very personable. We feel like we hav More

by JuliaMills
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jan 09, 2020 -

Herb Gordon Subaru responded

Juliamills, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!

January 04, 2020

Very helpful and extremely accommodating. Great customer service! The service department very professional and knowledgeable. I will definitely use Herb Gordon for service in the future. More

by joseloff
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Herb Gordon Subaru responded

Hello, Thank you for taking the time to share your wonderful service experience at Herb Gordon Subaru. We are pleased to hear our service department was able to take care of your vehicles service needs quickly. Have a great day!

December 22, 2019

Review of Service Department Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is More

by Lynncweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Herb Gordon Subaru responded

Hello, Thank you for taking the time to share your wonderful experience with the service department at Herb Gordon Subaru. We are pleased to hear that our service advisers are helpful and informative when you drop your car off for service. We appreciate your dedication to our dealership! Have a great day!

December 18, 2019

Best Full Cycle Service I've Ever Received Both Eddie and Mike were extremely helpful in helping me acquire my new 2020 Subaru Forester Sport. I had the pleasure of working primarily with Mike More

by SamL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Herb Gordon Subaru responded

Hello, Thank you for your exceptional review of your recent car buying experience from Mike at Herb Gordon Subaru. We are pleased to hear that our staff was able to find the perfect vehicle that fits your needs and wants. Your recommendation means so much to us and we are happy to have earned your trust. We hope you enjoy your new Forester Sport!

December 05, 2019

From beginning to end my service was fantastic. I haven’t experienced before but Rodney has made my visits seamless and has kept me in the loop the entire time. Great employee More

by Mamamoo67
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie was really nice too! ( when I had to get a loaner vehicle)
Jan 03, 2020 -

Herb Gordon Subaru responded

Hello, Thank you for taking the time to share your wonderful experience with Rodney in the service department at Herb Gordon Subaru. We want our customers to be informed about the progress of your vehicle as well as an accurate timeline of when it will be complete. We hope you have a great day!

December 04, 2019

Excellent service and very convenient Have been going here for years. The work is always quickly completed and at market price. They have been able to find issues when other shops just cou More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Herb Gordon Subaru responded

Hello, Thank you for your wonderful review of your service experience at Herb Gordon Subaru. We are happy our service adviser are quickly able to determine the issue and a plan to fix the issue. Have a great day!

November 29, 2019

Excellent efficient service as always! This dealership always does quality work and delivers as promised. The staff is professional at all times. I highly recommend them. More

by JuBerman
Recommend Dealer
Yes
Employees Worked With
Bob Thompson
Dec 01, 2019 -

Herb Gordon Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

November 26, 2019

Vitalaiy is the best! He has provided excellent service every time I have been there since I bought my Forester in 2015. I highly recommend Herb Gordon and Vitalaiy K. More

by Lisa19643
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Herb Gordon Subaru responded

Lisa, thanks for your great review, and for giving our dealership such a high star rating. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru! Take care.

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