
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I love coming to Herb Gordon because of how easy the service experience always is. Mike will always take care of you and get you in and out quick. service experience always is. Mike will always take care of you and get you in and out quick. More
Michael in service was very helpful and responsive to a last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. More
Working with Michael Goodman is always a pleasure! Though we s didn’t up having to fix more than we thought he is always very clear, answers any questions we have, and is very personable. We feel like we hav we s didn’t up having to fix more than we thought he is always very clear, answers any questions we have, and is very personable. We feel like we have a relationship with him after the last two years of working with him! Thank you herb Gordon for the free rental card and the smooth service we always receive. More
Very helpful and extremely accommodating. Great customer service! The service department very professional and knowledgeable. I will definitely use Herb Gordon for service in the future. service! The service department very professional and knowledgeable. I will definitely use Herb Gordon for service in the future. More
Review of Service Department Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is being worked on. They are honest, thorough and never seem too busy to focus on any questions or concerns I may have even when there are many other customers. I have never returned to a dealership after my warranty is over before, but I keep going to Herb Gordon Subaru for service because I trust them and the service is excellwnt. More
Best Full Cycle Service I've Ever Received Both Eddie and Mike were extremely helpful in helping me acquire my new 2020 Subaru Forester Sport. I had the pleasure of working primarily with Mike Both Eddie and Mike were extremely helpful in helping me acquire my new 2020 Subaru Forester Sport. I had the pleasure of working primarily with Mike who helped me from the beginning to end. He is extremely responsive and helpful; he even answer back texts and calls on his off days. I worked with Sheehy Ford to sell my old vehicle and the experience was awful compared to how i was treated and taken care of at Herb Gordon Subaru. I work in sales and am always appreciative when i receive service that i consider to be above and beyond the norm, this is most definitely the case with my experience with Mike. If you're in the market for a new or used Subaru and want a hassle free experience from start to finish Mike is your guy. I couldn't be happier with my new car and on-going support that i receive from Mike and the rest of the Herb Gordon Subaru staff. More
From beginning to end my service was fantastic. I haven’t experienced before but Rodney has made my visits seamless and has kept me in the loop the entire time. Great employee experienced before but Rodney has made my visits seamless and has kept me in the loop the entire time. Great employee More
Excellent service and very convenient Have been going here for years. The work is always quickly completed and at market price. They have been able to find issues when other shops just cou Have been going here for years. The work is always quickly completed and at market price. They have been able to find issues when other shops just couldn't figure out what was going on. The service staff always goes above and beyond and never makes me feel pressured or rushed. Thanks so much! More
Excellent efficient service as always! This dealership always does quality work and delivers as promised. The staff is professional at all times. I highly recommend them. always does quality work and delivers as promised. The staff is professional at all times. I highly recommend them. More
Vitalaiy is the best! He has provided excellent service every time I have been there since I bought my Forester in 2015. I highly recommend Herb Gordon and Vitalaiy K. every time I have been there since I bought my Forester in 2015. I highly recommend Herb Gordon and Vitalaiy K. More