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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic Service I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are mor I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are more concerned with the best interests of the customer rather than what will get them the most money. They are very considerate and go above and beyond when it comes to customer service. More
check up Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to buy or fix anything. Everything I go in for gets fixed while I wait, and is always what I expect to pay or less. They have great amenities, office/cubies to work in, free coffee machines, donuts, wifi, you name it. Great place More
Excellent Courteous Service Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help y Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help you with the service and repair of your vehicle and to get you the best and fairest price possible. More
Honest, Trustworthy, Realistic Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch customer service and educated insight on your Subaru. I would highly recommend coming to Herb Gordon Subaru when servicing your vehicle. More
My Third Subaru From HG These guys are great - this is my third Subaru from Herb Gordon and well worth the trip from NOVA to get the best service and deal. Diego was awesome These guys are great - this is my third Subaru from Herb Gordon and well worth the trip from NOVA to get the best service and deal. Diego was awesome and got me in and out in no time - that is key for me. I'm a Herb Gordon customer for life. My kids are too, they just don't know it yet. More
Excellent service, above and beyond expectations The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repa The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repair, and were able get Subaru to even help cover some of the costs. I have taken my car to this center for all maintenance and have never been let down, and know that they take pride in their work and are always looking to help their customers. More
Very pleased Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programmin Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programming to address a battery issue and even arranged wiper blade replacement under warranty. More
Great service when buying our Subaru at Herb Gordon I wanted to thank Marc for working fast to get us on the road during the holidays!! He was professional and answered all the questions we had and mad I wanted to thank Marc for working fast to get us on the road during the holidays!! He was professional and answered all the questions we had and made us feel comfortable with a sometimes difficult process - buying a car. The paperwork signature part was less than 20 min! More
Satisfaction Purchased a new Forester from HG through Richard Cross who we found to be extremely helpful. He was patient and totally disclosed everything so that Purchased a new Forester from HG through Richard Cross who we found to be extremely helpful. He was patient and totally disclosed everything so that there were no surprises at the closing. More
Excellent Service! It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, and fun to work with! More