Herb Gordon Subaru

Easy, easy, easy Literally every time I take my car here Mike always goes above and beyond for me. I got a flat tire, he got me a new one less than 24 hours at no char Literally every time I take my car here Mike always goes above and beyond for me. I got a flat tire, he got me a new one less than 24 hours at no charge. Like I said, Easy. More

Great service I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a while. More

Excellent service Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Th Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Thursday 1:30, rediscussed the tire situation and the service needed. Vitaliy kept us informed all along the way and the job was completed under the original time of 1.5 hours he had told us at the beginning. More

Herb Gordon Subaru My experience with Subaru has been gained over the course of over twenty years, and six vehicles. Each generation of Subaru motor car has included cu My experience with Subaru has been gained over the course of over twenty years, and six vehicles. Each generation of Subaru motor car has included current safety technology, as well as the reliability that comes with quality components and manufacturing. In the recent past, I have been very pleased with the availability of “Eye Sight,” blind-spot sensors and warning devices, and other enhancements that caused me to purchase replacement vehicles earlier that I would have otherwise traded in my existing car. The Service Department at Herb Gordon Subaru has consistently been at the top of their game. They have always been eager to correct any problems I have experienced. Over the years and several cars, I can attest that they handle routine service and maintenance matters with the same courtesy and enthusiasm as when the car was driven off the showroom floor. I choose to deal with Herb Gordon Subaru, which is not the nearest dealership to my home, because of the consistent good value I receive from my trade-in, the professional manner in which the financial transactions are handled, and the reliable, courteous, and accurate service they provide after the sale. More

Great experience I’ve purchased two cars here, traded in one, and get regular service in the service department. Never had a bad experience! Staff is always friendly a I’ve purchased two cars here, traded in one, and get regular service in the service department. Never had a bad experience! Staff is always friendly and helpful, clearly commicating the essentials. More

Helpful and easy. I was able easily find my way to service and was helped immediately. It was my first time coming in for service for my new Subaru and was explained ev I was able easily find my way to service and was helped immediately. It was my first time coming in for service for my new Subaru and was explained every part of the process. Every question I asked was answered respectfully and I was even given information on paper for better understanding and future reference. I was escorted to the lobby and felt very welcomed. During my routine oil change, there was an issue with one of my tires which was alerted to me immediately. This issue did not make a very drastic change to time being waited, which was helpful. More

Helpful, friendly, and attentive Micheal is a charismatic guy who likes to do right by his customers. Works fast and gets you in and out at the best price but will also take the time Micheal is a charismatic guy who likes to do right by his customers. Works fast and gets you in and out at the best price but will also take the time to explain everything to you no problem. More

Amazing Customer Service We had such a wonderful experiencing visiting the Subaru dealer and buying our car. Everyone was extremely professional, kind and easy to work with. T We had such a wonderful experiencing visiting the Subaru dealer and buying our car. Everyone was extremely professional, kind and easy to work with. The responsiveness and attentiveness of the people we met was especially impressive. We look forward to coming back in the future and referring our friends. More

Rodrigo has always helped me with any questions I have had! Ever since I purchased my car with the help of Rodrigo I've always gone back to herb Subaru. Rodrigo and the herb Subaru team has always been very hel Ever since I purchased my car with the help of Rodrigo I've always gone back to herb Subaru. Rodrigo and the herb Subaru team has always been very helpful! More

Bait and abandon If you plan on asking basic questions about a vehicle on their lot, you will be shunned and made aware that you are not worth their time. You've been If you plan on asking basic questions about a vehicle on their lot, you will be shunned and made aware that you are not worth their time. You've been warned, save your time and energy and go elsewhere. This retailer's customer service is not a good reflection of the Subaru love ethos. We moved on and bought a similar vehicle from a different retailer because that retailer was willing to work for the sale by simply being attentive and willing to answer our questions. More