Back

Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3161 Automobile Blvd

Silver Spring, MD

20904

Directions

By Type

Showing 1,640 reviews

September 24, 2024

I want to talk about the awesome service I received at this dealership from Luis Prada and the team of mechanics and even the awesome car wash! Luis made it very easy to understand what services were bei More

by tresajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 29, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2024

Always customer friendly from day I purchased car to getting in and out of service appointments More

by Grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 21, 2024 -

Herb Gordon Subaru responded

Hi Grammy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 16, 2024

Ma men Louis Prada made it happen again. He took good care of my car. He is very professional. Gordon Herb staff are good people and they provide good customer service . More

by hajeesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Sep 20, 2024 -

Herb Gordon Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Very courteous and helpful. Completed the Maryland Inspection quickly and will be using them again More

by Eac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

Amazing service, they make you feel very welcomed and taken cared of, the people there are great and provide you with excellent information and help when purchasing a car. More

by y2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 20, 2024 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

I purchased my car and have done all service at this dealership, they are consistently professional and up front about any work they do, and complete everything in a timely manner. I recommend any Subar More

by bsmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

September 13, 2024

Knowledgeable Pleasant Friendly staff Keep their appointments Courteous Personal interest Clean bathrooms Professional Nice facilities More

by nevis53977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Sep 15, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Sep 16, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 12, 2024

The facilities are up to date and attractive. The service is prompt they provide good information about my vehicle and and future vehicles. More

by TetonClimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Herb Gordon Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Vitality was very help and answered all the question that i had and service was finish at a decent time. Will contiune to come back for my services needs! and i like the new system where it sent u informatio More

by kaare
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Herb Gordon Subaru responded

Hi Kaare, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2024

I greatly appreciate his approach to our discussion, which was conducted in a relaxed and pressure-free manner. Most notably, he provided a thorough explanation of the most crucial aspects of the car, e More

by AYUSubaru
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Gordon Subaru responded

AYUSubaru, Thank you for your kind words. We strive to provide a 5-star experience to all of our customers. If there’s anything we can do to improve your experience, please reach out to our General Manager, Ed Sarecky, at 301-890-4699 or esarecky@mileone.com.

...
12
...