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Herb Gordon Subaru
Silver Spring, MD
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,614 reviews
March 08, 2019
Awesome dealership The people here are the best. Very helpful, honest and knowledgeable. Have purchased multiple cars and continued to receive A+ service at a great pr The people here are the best. Very helpful, honest and knowledgeable. Have purchased multiple cars and continued to receive A+ service at a great price. More
by KevinSmith72
Employees Worked With
March 01, 2019
Amazing very welcoming and understanding in every way Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will recommend to all other shops that may need to use your services. And the service advisor to his right Claudia Herrera very pleasant. They deserve to be acknowledged as leaders and examples of what customers service should be like - Pure Love... More
by Well123joy,T$
February 28, 2019
Consistently great service! I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can to be courteous and communicative during the service experience. I trust them more than any dealership I have ever worked with. More
by cameron.asylum@verizon.net
Employees Worked With
February 27, 2019
Excellent Service! I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent servic I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent service! More
by Sk99
Employees Worked With
February 23, 2019
Great service! My experience at Herb Gordon Subaru was very pleasant. It went without a hitch. I highly recommended anyone! I was a 100% satisfied. Thanks for the s My experience at Herb Gordon Subaru was very pleasant. It went without a hitch. I highly recommended anyone! I was a 100% satisfied. Thanks for the survey. More
by Young
Employees Worked With
Claudia Herrera
February 18, 2019
Positive & Helpful Vitaliy has gone out his way several times for me at the location. He takes the time out to fit you in busy days & goes the extra mile. Much appreciat Vitaliy has gone out his way several times for me at the location. He takes the time out to fit you in busy days & goes the extra mile. Much appreciated! More
by subarueddie
Employees Worked With
February 16, 2019
Top notch service I've been coming here for years and I'm familiar with a fair amount of the staff and they've always been helpful and informative. I usually work with I've been coming here for years and I'm familiar with a fair amount of the staff and they've always been helpful and informative. I usually work with Rodney and Vitaliy and they have been fantastic. They truly make an effort to help me no matter what I come in for. I can't recommend them enough. More
by mitch36
Employees Worked With
Other Employees :
Harry Price, Bob Thompson
February 13, 2019
Best Sales Process Ever! My purchase of a 2019 Forester Touring from Herb Gordon Subaru was the best sales experience I have had in the 45+ years of purchasing vehicles. Zero My purchase of a 2019 Forester Touring from Herb Gordon Subaru was the best sales experience I have had in the 45+ years of purchasing vehicles. Zero Pressure from anyone at the dealership and they did exactly what they said they would do. Also was offered from them a very fair price on my trade. This was not true with other dealers I had received quotes from including one I had purchased vehicles from for many years,. More
by davemyja
February 12, 2019
Espectacular Service I was received with a warm welcome from Michael and right away they started working on my car. Excellent speedy service. Deffinately a great location I was received with a warm welcome from Michael and right away they started working on my car. Excellent speedy service. Deffinately a great location to take care of your suby More
by Wrxbarbs
Employees Worked With
February 12, 2019
Fast service Service was fast. Thanks to Michael I was in and out in no time. Visiting this location for many years and always leave satisfied with services provid Service was fast. Thanks to Michael I was in and out in no time. Visiting this location for many years and always leave satisfied with services provided. More
by Husenica198p
Employees Worked With
