
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
Great Service! Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. 😃 More
Quick oil change Mr. Michael Goodman always comes through for me on such short notice. He’s my go to guy that always makes things happen. Thanks Mike! Mr. Michael Goodman always comes through for me on such short notice. He’s my go to guy that always makes things happen. Thanks Mike! More
First time visit First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I wi First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I will definitely be using them in the future. More
Fantastic Service As Always - Airbag and General Service I worked with Vitaliy yesterday. Always a pleasure working with him as he’s friendly, efficient and a WRX enthusiast who knows all the answers I have I worked with Vitaliy yesterday. Always a pleasure working with him as he’s friendly, efficient and a WRX enthusiast who knows all the answers I have about my car. The entire process was seamless from drop off, to loaner, to pick up. I’ve been coming to HG for years and the customer service is what will keep me returning for years to come. More
Exceptional service Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, courteous, and spot on with how long the oil change would take. I’ve always had positive experiences. More
Great experience considering.. I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasa I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasant, cordial and professional. Turns out, I needed $4,000 worth of work on my Legacy. Michael went over the options and we both decided that it would be prudent to have the repairs completed rather than purchase a new vehicle. I am 48, and Michael is one of the best service representatives that I have seen. Kudos to Herb Goodman for hiring good people. I would highly recommend this dealership. Dan Griffin More
Amazing Service! Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready an Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready and running like new in just a few hours. I can’t thank Rodney and the service department enough for providing impeccable service as always! More
Great customer service I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives good advice and guidance. More
Great Service! Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly r Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly recommend working with him. 10/10 More
I had a need for a tire replacement Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. More