
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Claudia is a great Asset to your organization I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. Sh I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. She ensured proper service of our vehicle and shared our next steps. We felt cared for, even as she made arrangements for Mike to update us as she took a few minutes for lunch. Mike updated us as Claudia dined. Two wonderful folks who make servicing the customer their #1 priority! Claudia closed us out and shared about our next big service that we plan to complete. Thanks for making service a top priority! More
Helpful Service Department Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and the dealer helped me out of a jam when they didn't have to. Highly recommended. More
Great customer service Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. Things took a little longer than expected but I was constantly checked on to see if I needed anything and updated regularly on the progress. More
Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was able to get me on the schedule on very short notice. Michael was able to coordinate with myself and the service department and had me out the door in just a few hours. He is extremely kind, professional and did a fantastic job getting everything taken care of in a timely manner. I absolutely recommend coming to Herb Gordon for service and working with Michael whenever possible. Thank you for a truly great customer experience! More
Herb Gordon Subaru is the best The service managers are great to work with. Always pleasant, fast service, reliable and honest. Always ready with a coupon for a discount and the se The service managers are great to work with. Always pleasant, fast service, reliable and honest. Always ready with a coupon for a discount and the servicing is done quickly. More
EXCELENTE hola yo les recomiendo a Claudia, exelente persona muy buen servicio muy amable con los clientes y siempre me mantiene al tanto con mi carro le doy un hola yo les recomiendo a Claudia, exelente persona muy buen servicio muy amable con los clientes y siempre me mantiene al tanto con mi carro le doy un 10. More
Best experience Muchísimas gracias Claudia Herrera por tu ayuda tu servicios , me encanto todo gracias por tu paciencia y por tu ayuda hacen un excelente trabajo grac Muchísimas gracias Claudia Herrera por tu ayuda tu servicios , me encanto todo gracias por tu paciencia y por tu ayuda hacen un excelente trabajo gracias por todo ... More
Great experience! I had a great experience at Herb Gordon Subaru and Claudia made it even better! She is such a nice person and she help me get the stuff I needed done! I had a great experience at Herb Gordon Subaru and Claudia made it even better! She is such a nice person and she help me get the stuff I needed done! More
Excellent service She was the best person i will always wana refers people to her. She took me in at the end of the day. Exceptional service! Thank you! She was the best person i will always wana refers people to her. She took me in at the end of the day. Exceptional service! Thank you! More
Great customer service My car had a few issues and every time I’ve had to come in, Mike has been nothing but helpful to help me get back on the road. Great customer service My car had a few issues and every time I’ve had to come in, Mike has been nothing but helpful to help me get back on the road. Great customer service and top notch mechanics! More