Back

Herb Gordon Subaru

Silver Spring, MD

5.0
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3161 Automobile Blvd

Silver Spring, MD

20904

Directions

By Type

Showing 1,614 reviews

July 08, 2019

Claudia is a great Asset to your organization I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. Sh More

by NDS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Jul 10, 2019 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2019

Helpful Service Department Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and More

by Rpurdy228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 03, 2019

Great customer service Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. More

by Sumsprang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Herb Gordon Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

July 02, 2019

Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl More

by dpoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 02, 2019

Herb Gordon Subaru is the best The service managers are great to work with. Always pleasant, fast service, reliable and honest. Always ready with a coupon for a discount and the se More

by CathyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie for loaner vehicles.
Jul 03, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 01, 2019

EXCELENTE hola yo les recomiendo a Claudia, exelente persona muy buen servicio muy amable con los clientes y siempre me mantiene al tanto con mi carro le doy un More

by JoseRodri90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 03, 2019 -

Herb Gordon Subaru responded

¡Hola, gracias por su amables palabras y esta maravillosa resena! ¡Valoramos sinceramente su negocio y esperamos su proxima visita!

June 28, 2019

Best experience Muchísimas gracias Claudia Herrera por tu ayuda tu servicios , me encanto todo gracias por tu paciencia y por tu ayuda hacen un excelente trabajo grac More

by Dayyana88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great experience! I had a great experience at Herb Gordon Subaru and Claudia made it even better! She is such a nice person and she help me get the stuff I needed done! More

by @White.rexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 28, 2019

Excellent service She was the best person i will always wana refers people to her. She took me in at the end of the day. Exceptional service! Thank you! More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

Hi Lincoln, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great customer service My car had a few issues and every time I’ve had to come in, Mike has been nothing but helpful to help me get back on the road. Great customer service More

by SubGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

...
106
...