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Herb Gordon Subaru
Silver Spring, MD
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,614 reviews
August 27, 2019
Service review Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. More
by SandraB
Employees Worked With
August 23, 2019
Great service We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condi We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condition. More
by Neil
Employees Worked With
Claudia Herrera
August 23, 2019
Best experience ever Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s More
by Jaffarsubaru
August 21, 2019
Highly Recommended Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be the potential causes and solutions with great patient. Moreover, she recommends what needs to be done for future maintenance and she is very responsive. I would definitely ask for her again when my vehicle needs to be serviced. More
by SubaruLover
Employees Worked With
Claudia Herrera
August 21, 2019
Awesome they did a really good job on my car and the speed of the process was real shocking. I Would definitely recommend to anyone they did a really good job on my car and the speed of the process was real shocking. I Would definitely recommend to anyone More
by Kirkgib105
Employees Worked With
August 21, 2019
Service a dash warning! We have bought and serviced 5 new cars there. Good and trustworthy! At this rate we will continue to be a loyal customer! Thanks for the profession We have bought and serviced 5 new cars there. Good and trustworthy! At this rate we will continue to be a loyal customer! Thanks for the professionalism. More
by Lamar45
Employees Worked With
August 20, 2019
Quick and Efficient Vitaly and staff handled my Outback 83000 mile service with personable efficiency despite a busy service day. Clear and concise communication has alwa Vitaly and staff handled my Outback 83000 mile service with personable efficiency despite a busy service day. Clear and concise communication has always been their hallmark. More
by 10iks
August 20, 2019
Outstanding Customer Service Mr. Khalebnikov always offers outstanding service. He should deserve best. I always feel confident every time I come to his shop because he always t Mr. Khalebnikov always offers outstanding service. He should deserve best. I always feel confident every time I come to his shop because he always takes good care of my car and car for my feedbacks. He should deserve best employee of the years. More
by Couryney1
August 17, 2019
Went above and beyond I stopped by to see what parts were needed for my mirror repair and Vitaliy looked at it and then fixed it on the spot (it turned out to be a simple r I stopped by to see what parts were needed for my mirror repair and Vitaliy looked at it and then fixed it on the spot (it turned out to be a simple replacement piece). Outstanding service! He saved me another trip and took great care looking at my car. More
by AB
Employees Worked With
August 16, 2019
Great customer service Vitali and staff provided exceptional customer service during my recent service appointment. They’re the best! They serviced my 2018 Subaru Forester a Vitali and staff provided exceptional customer service during my recent service appointment. They’re the best! They serviced my 2018 Subaru Forester and I gave total confidence in their work. More
by MK
