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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,212 Reviews

1,212 Reviews of Herb Chambers Honda - Service Center

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January 04, 2020

I went to get my car serviced for the first time at their new location and Nicole Lee was very friendly and professional and provided me with excellent service. More

by Omar.Nunez
Recommend Dealer
Yes
Employees Worked With
Nicole Lee
January 02, 2020

Excellent service! My husband brought the car in, so I'm not sure of the name that helped him. My husband did tell me to make sure I gave a great review though. He sai More

by cathyfost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Jackson
January 01, 2020

I’ve always been told “don’t go to the dealer, they are too expensive.” Well, with the coupon I received, I got an oil change, tire rotation and a free car wash for $60. That is a great deal! I was very More

by eganke
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

No reply to my email Wrote an email expressing dissatisfaction with the service. Received an email requesting dissastisfaction specifics from T Pasquarella. No response More

by gchin81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

All staff that I’ve come across here has always been pleasant and helpful. Never had problems with questions, getting answers, or service that I want. Whenever I come here it’s always been a pleasant e More

by Cottonman100
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Mustafa is nice too. Whenever I think new car he’s the guy that comes in mind. lol he’s the guy whom sends me all the information nearly persuading me to get a new car until I’m reminded that I don’t want one lol, Travis Earle, Makayla Carter-Harris, Paul Watson
Feb 08, 2020 -

Herb Chambers Honda responded

Thank you for your kind review! We are very glad to hear everything went well with all the staff involved. Ahmed Mustafa, Travis, Makayla, Paul and Robert are all very happy to assist you at anytime. Thank you for being part of our family! Kind regards,

December 09, 2019

Tran Le was patient and very attentive. He made sure I understood my inspections and could schedule services to make them affordable for my budget. I will recommend Tran to my friends and family. More

by rochelle.thorpe
Recommend Dealer
Yes
Employees Worked With
Tran Le
December 04, 2019

Robert Hall provided exceptional customer service. He was helpful with explaining the work needed for my car. The service was completed within the timeframe indicated by Robert! More

by layna_ervin
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Very nice people, polite from phone to shuttle driver and in between. Most important, they give you recommendations not pressure sales. I’ll be back. More

by Samm53
Recommend Dealer
Yes
Employees Worked With
Tran Le
November 23, 2019

It was my pleasure working with Robert. He was respectful, he was nice and was also very efficient. Robert got me back on the road in no time! More

by khariburr
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2019

Tran Le from service department was great. He had fielded my concerns and followed my service appointment through every step of the way. Exceptional service! More

by sirk999
Recommend Dealer
Yes
Employees Worked With
Tran Le
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