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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

February 19, 2024

The service is always outstanding. The advisor Sean always give good advice on how to take care of my vehicle. More

by Mg
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 19, 2024 -

Herb Chambers Honda responded

Hi Mg! We're delighted to know that you've consistently found our service at Herb Chambers Honda In Boston outstanding. Sean and the rest of our team are always here to provide top-notch advice for your vehicle's care! Thanks for sharing this with us.

February 18, 2024

Rushane is a great car salesman he is knowledgeable, friendly, and always put my interest first. Herb Chambers Honda in Boston has a team of excellent salespeople who go above and beyond to ensure a gre More

by palates.06-bottom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rushane Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers Honda responded

We're delighted to know that you had a great car-buying experience with Rushane and our team at Herb Chambers Honda in Boston. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

February 17, 2024

As usual my car received a top shelf service job. Sean was my service advisor and he kept me updated on everything and left no stone unturned. He was fantastic. More

by Daywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean.
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know that you had a top-notch service experience with Sean at Herb Chambers Honda In Boston! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

February 17, 2024

I came in for an oil change. Sean was great, probably the first genuine person I've had help me there. The girls at the front desk ignore everyone that walks in so you just stand More

by Aes318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 19, 2024 -

Herb Chambers Honda responded

Thanks for sharing your feedback. It's great to know that Sean was able to provide you with the quality service we aim for, but it sounds like there are some areas where we can improve. Your feedback is appreciated and will be addressed with the appropriate members of our team. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 17, 2024

Spoke extensively with the online agent. Told me he spoke with sales manager and that they would meet a competitors price and beat it. Drove in and wasted a couple hours of my time and didn’ More

by TimeWasted
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rushane Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers Honda responded

It's disappointing to hear about your experience. We strive for five-star care and hope we can address your concerns with you. Please feel free to reach out at a time that suits you best. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 17, 2024

It is a good friendly environment and they are willing to help solve your problems with your vehicle as fast as possible. More

by alvinc.wa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know you had a positive experience at Herb Chambers Honda In Boston! Our team is always here and ready to help with your vehicle needs. Thanks for the review!

February 17, 2024

This dealership need more thing like ride from and to when you droo your car. More

by josecorreia82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desilva
Feb 19, 2024 -

Herb Chambers Honda responded

Thank you for the review, Jose. We appreciate your feedback and will certainly keep it in mind for future improvements. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 16, 2024

Quick easy experience when purchasing my automobile. Sales help were friendly and knowledgeable and provided answers to all questions and pointed out other things that I wasn't thinking of to help me ma More

by daveooo7oo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers Honda responded

Dave, we're delighted to know that you had a seamless car-buying experience with Nomar and our team at Herb Chambers Honda In Boston. Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

February 15, 2024

I had an amazing experience with Sean Desilva as I didn’t have my car for two months but Sean kept great communication to me for my car. Exceeded my experience at a dealership, thank you Sean and dealership! More

by Leah O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 15, 2024 -

Herb Chambers Honda responded

Hi Leah, we're delighted to know that Sean kept you well-informed and made your experience at Herb Chambers Honda In Boston a memorable one. We look forward to serving you again! Safe travels!

February 15, 2024

Sean was extremely professional, efficient, and kind. I live in New York, and my son is going to school at BC. I was trying to find a Honda dealership to service my son’s car in the Boston area. After More

by kathywinslow2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 16, 2024 -

Herb Chambers Honda responded

Kathy, we're delighted to know that Sean provided excellent service for your son's car at Herb Chambers Honda In Boston. We appreciate the kind words and look forward to assisting you in the future!

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