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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

February 25, 2024

Robert Hall is one of the best employee Herb Chambers Honda Boston has he goes above and beyond on all his customers. Very knowledgeable about his performance and very helpful. More

by Vidsan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Castanella
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Feb 26, 2024 -

Herb Chambers Honda responded

Hi Vidsan! It's great to know that Robert was able to provide you with such a positive experience at Herb Chambers Honda in Boston. We appreciate your kind words and look forward to assisting you again in the future!

February 24, 2024

Sean DeSilva took the time to listen to my description of the problem. He also patiently explained what was going on with my car and gave advice on what to look out for in the future. He was VERY detailed, w More

by aroberto06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Feb 26, 2024 -

Herb Chambers Honda responded

Hi, A Roberto! We're glad to know that Sean was able to help you understand the issue with your car and provide useful advice for future reference. Our team at Herb Chambers Honda In Boston always aims to give detailed explanations so our customers can make informed decisions. Thanks for sharing this positive feedback!

February 24, 2024

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate More

by Jinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Herb Chambers Honda responded

Hi Jinx! We're glad to know that you consider Herb Chambers Honda in Boston as the best! We appreciate your support and look forward to continuing our service for you. Thanks for sharing your experience with us!

February 24, 2024

Val is the BEST agent that I’ve EVER worked with. He makes buying/leasing a car easy and no stress. I have purchased a lot of cars in my lifetime and it’s always been stressful/aggravating. This is More

by THansonNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Herb Chambers Honda responded

Hi T Hanson! We're so glad to know that Val has been able to make your car buying experience stress-free at Herb Chambers Honda In Boston. It's great knowing you feel taken care of and we appreciate the trust you've placed in us for your purchases. Looking forward to seeing you again when it's time for another ride!

February 23, 2024

They never called you back to let u know anything and they will leave u clueless and take long to respond. This will be my last time ever financing a car with them. More

by Fnano041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Herb Chambers Honda responded

Thank you for the review. I'm disappointed to hear you're not satisfied with the service provided by our team and will make sure we address this feedback internally. If there are any outstanding concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 22, 2024

Did a very good job, Really paid attention to detail and kept me informed about the steps involved for the required work More

by Stefanokeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
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Feb 23, 2024 -

Herb Chambers Honda responded

We're glad to know you appreciated the attention to detail from our team at Herb Chambers Honda In Boston. Keeping customers informed is a priority for us! Thanks for your feedback.

February 21, 2024

Easy oil change - Tony was friendly and gave an accurate estimate of how long it would take. More

by dalt492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man
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Feb 22, 2024 -

Herb Chambers Honda responded

We appreciate you leaving Tony and the team five stars! We hope to see you again for your next oil change! Thank you! - Herb Chambers Honda In Boston

February 21, 2024

Excellent customer service Thanks Sean for all your help with all my questions Definitely a professional and kind More

by Junebug6653@yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Feb 21, 2024 -

Junebug6653@yahoo responded

Great service Thanks Sean for all your help in answering my questions Professional and very kind

Feb 22, 2024 -

Herb Chambers Honda responded

We appreciate you leaving us five stars! We hope to see you again for your next appointment. Thank you! - Herb Chambers Honda In Boston

February 21, 2024

Sear was very helpful. He got me in and out quickly. I appreciated his efficiency and careful, supportive work. I've always had a positive experience with all the staff More

by bsvalentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 21, 2024 -

Herb Chambers Honda responded

We're glad to know that Sear and our team at Herb Chambers Honda In Boston were able to provide you with a quick and efficient service. We appreciate your positive feedback! Drive safely!

February 20, 2024

Sean was an incredible service advisor for my vehicle. He made sure that I was fully aware of the work that my car needed and show full transparency. More

by ocabrera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Report | Print
Feb 20, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide you with the excellent experience and strive for at Herb Chambers Honda In Boston. We look forward to serving you again! Have a great ride!

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