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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,603 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,603 reviews

November 19, 2024

Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t More

by Connor W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean DeSilva - Service Department
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Dec 02, 2024 -

Herb Chambers Honda responded

Connor, I'm sorry to hear about your experience with our service department. We strive for fair pricing and transparency, so it's concerning to read this feedback. I'd like the opportunity to discuss your visit further and address any concerns you have. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 18, 2024

They were very efficient. It was a stress free experience. Sean was helpful and kind. More

by Ap0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Nov 19, 2024 -

Herb Chambers Honda responded

Thank you for coming to Herb Chambers Honda In Boston!

November 17, 2024

I have been leasing cars with Herb Chambers Boston for the past 25 years. I have been fortunate to work with Keith Banks consistently. Keith is amazing to work with and in fact has become a family friend More

by Pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Banks Obanor, Tural Bayramli
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Nov 19, 2024 -

Herb Chambers Honda responded

Pam, thank you for your loyalty and kind words about Keith! We're delighted to hear that Herb Chambers Honda in Boston has been able to serve you well over the years. We look forward to continuing this wonderful relationship!

November 14, 2024

Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!

November 14, 2024

Robert Hall is always exceptional. You know you are in good hands when you work with him. He was attentive, knowledgeable, and professional. Thank you!! More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Herb Chambers Honda responded

Arthur, we're delighted to hear that Robert provided such exceptional service at Herb Chambers Honda In Boston. Your kind words mean a lot to us, and we'll be sure to pass them along!

November 11, 2024

Herb Chambers Honda Boston is the best around. They constantly provide excellent service and are very easy to work with. More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva is great to work with. He always keeps you informed on what's going on with your car when it's being serviced, he's one of the best in the business.
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Nov 12, 2024 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston consistently provides excellent service. We appreciate your support and look forward to serving you again! Safe travels!

November 10, 2024

Robert is awesome. Service is here is great. I recommend it 100%. Keep it up More

by rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Herb Chambers Honda responded

We're glad to hear it! Thank you for coming to Herb Chambers Honda In Boston!

November 10, 2024

The dealership workers were very hardworking, attentive & down to earth. They gave me a specific route, that goes really well with what I was looking for. More

by kjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joesph
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Nov 11, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with Herb Chambers Honda In Boston! We're glad to hear our team was attentive and helped find the right fit for you. We appreciate your feedback and hope to see you again in the future!

November 10, 2024

Michelle was great and made the process of leasing a new vehicle an enjoyable one! More

by sccrdde5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Nov 11, 2024 -

Herb Chambers Honda responded

We're happy to hear it! Thank you for coming to Herb Chambers Honda In Boston!

Nov 11, 2024 -

Herb Chambers Honda responded

We're happy to hear it! Thank you for coming to Herb Chambers Honda In Boston!

November 09, 2024

DeSilva is the best he always makes Make sure is customers are satisfied I always wait for him because he does take care what I need. I don’t have to ask him he knows. More

by anitaandrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De Silva
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Nov 11, 2024 -

Herb Chambers Honda responded

Anita, we're delighted to hear that DeSilva consistently takes great care of you at Herb Chambers Honda In Boston. Thank you for your loyalty and kind words!

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