Hennessy Honda of Woodstock

Having endured the new car purchase experience at least a dozen times, I am extremely distrusting of ALL dealerships and generally consider them a notch below debt collectors. I am typically obstinate and gu dozen times, I am extremely distrusting of ALL dealerships and generally consider them a notch below debt collectors. I am typically obstinate and guarded during negotiations. Despite my skepticism, I was completely pleased by Mike Heidelbach and Hennessy Honda during our purchase last weekend of a 2012 CRV. Mike was friendly, professional, and transparent throughout the process. We negotiated a fair price by e-mail and the price didn't change when I walked into the dealership. My trade value, although somewhat less than I expected, was fair. Mike was able to overcome my objections to the dealer add-ons. ($88 for nitrogen in my tires? Come on, guys. That's just silly. The air we breath is 78% nitrogen. The extra 22% does not have a single benefit in road tires. There is only a measurable benefit when nitrogen is used to fill high-altutude aircraft tires.) I am a consumer rights attorney with a lot of experience suing crooked car dealers, particularly franchised new car dealerships. I don't think I'll ever find Hennessy Honda on my "hit list" if they treat all customers like they treated me. More

Stacey and Dusty were consummate professionals. Stacey, in particular, was very "down-to-earth", very easy to talk to, very accommodating in my vehicle requiremnts. in particular, was very "down-to-earth", very easy to talk to, very accommodating in my vehicle requiremnts. More

My 10-year experience with Exceptional Service with Hennessy Honda's Kevin Etters is solely what drove my desire to buy my next car at Hennessy. Well, that and the fact that Kevin exclusively helped m Hennessy Honda's Kevin Etters is solely what drove my desire to buy my next car at Hennessy. Well, that and the fact that Kevin exclusively helped me keep my 2002 CR-V (bought new from Hennessy) going with 187,000 miles on it. But when I liked the looks of the 2012 enough to check into it, Tammy Odum and Sharon Robertson gave me all the information I needed. There was no pressure at all, just helpful interest. Everyone I spoke with was friendly and made the sales experience refreshingly unintimidating. The test drive with Sharon was very detailed and informative, and Sharon walked me through all the necessary paperwork as quickly as possible. After the sale, she easily got me set up with the car's electronics and paired my phone to the system. In fact, both Sharon and Tammy spent more time with me after the sale than before it, to be sure I understood the basics of what the computer, I mean car, could do. (That was the only intimidation to me, the fact that the Navi's manual is as thick as the Owner's Manual, and requires a quick-start "Cliff's Notes" to get you going!) Scott Thompson spent plenty of time with me researching the best financial options, and I felt that I was dealing with friends. Honda has a great product, and Hennessy has a great family. More

I found that the internet staff to very knowledgeable and friendly. They gave me a great price and seemed like they really wanted to do business with me. They made my first time purchasing a car painless. friendly. They gave me a great price and seemed like they really wanted to do business with me. They made my first time purchasing a car painless. More

We started out our search through the Honda website and were trying to narrow the pool of vehicles that we wanted to pursue. Stacey was diligent but not over agreessive in following up with us. The initial were trying to narrow the pool of vehicles that we wanted to pursue. Stacey was diligent but not over agreessive in following up with us. The initial price quote was the primary reason we test drove the Pilot with Hennessey versus other local dealers. Tom was super patient with us on the initial test drive and the follow-up final drive. He answered all our questions and gave us a quick tutorial on features before we left the lot. Stacey was great to work with in the pricing and features negotiation. Hennessey had a very competitive price and their open dialogue was the deal maker for us. One suggestion: Hennessey should disclose that they will not accept a credit union pre-approved loan draft. We showed up thinking we were ready to go (our mistake in misunderstanding that it wasn't an actual check) but a heads up on their policy would have made for a smoother finance close. Ended up going with Honda anyway because of the competitive rate. More

I was contacted by Tammy via email and phone to let me know my lease was due to expire in approx. 45 days, and would like to discuss my end of lease options. I was very satisfied with the 2008 Accord I go know my lease was due to expire in approx. 45 days, and would like to discuss my end of lease options. I was very satisfied with the 2008 Accord I got from Hennessey, and the service provided during the lease term. Tammy provided me with lease payment quotes, (at my request) via email, and identified color combinations with the options I was looking for all via email. I submitted a signed application via email, and when I went to meet with her in person, she had the vehicles I was interested in ready for my inspection, and the credit work completed. The whole in-dealership process took about an hour & a half. Tammy is professional, personable, and extremely knowledgeable. On a scale of 1 – 5, (5 being great) I would rate my service from Tammy at a 6, (Excellent). Dan Klincko Canton, GA More

Bought a 2012 Honda Odyssey Touring was a great buying experience. Got a competitive quote from Stacey and scheduled an appointment and test drove the car with Tom Wisdom who was the salesman and purchase experience. Got a competitive quote from Stacey and scheduled an appointment and test drove the car with Tom Wisdom who was the salesman and purchased the car the same day there were no surprises it was the quote what we agreed over email. Tom was very friendly and did not put any pressure in my purchase and took time to explain all of the controls after the purchase. Thanks guys for the great buying experience. More

I had a great experience buying my new Honda Crosstour from Hennessy Honda of Woodstock. Stacey Finelli and Dusty Burrows were so nice to work with and Don McCombs wrapped it all up nicely for me at the from Hennessy Honda of Woodstock. Stacey Finelli and Dusty Burrows were so nice to work with and Don McCombs wrapped it all up nicely for me at the end with the paperwork.. They were all very patient with me and very accommodating as I had a hard time deciding the color and features of the car that I wanted. They also matched another internet price of the same car at another dealership without hesitation. Buying a car from a dealership can often times be frustrating but this was not the case at Hennessy Honda and that meant a lot. I will definitely recommend people to this dealership and may even have reason, myself, to visit again to purchase another vehicle for our family. Thanks so much! More

Great service all around. Everyone at the dealership was very friendly and very helpful. The finance guy was thorough and very helpful. Would definitely buy from again. very friendly and very helpful. The finance guy was thorough and very helpful. Would definitely buy from again. More

We bought our car through the USAA buying program and received an excellent price. Alan was outstanding. He gave us all the information we needed, let us look at and drive the cars we were interested in received an excellent price. Alan was outstanding. He gave us all the information we needed, let us look at and drive the cars we were interested in and was there to help us whenever we needed it. Scott explained our financing options and even custom tailored an extended warranty to our specifications. The whole process couldn't have been easier. A very enjoyable experience. Thanks. More