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Hennessy Honda of Woodstock

Woodstock, GA

3.8
516 Reviews

8931 Hwy 92

Woodstock, GA

30189

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516 Reviews of Hennessy Honda of Woodstock

April 25, 2019

DO NOT purchase a car from these people. They took me for 3K on price. Did not know the vehicle AT ALL. Was there for 4-5 hours and they did not clean the car. They wet the price sticker and More

by Shameless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hand, Scott Thompson, Armando Riva
Apr 26, 2019 -

Hennessy Honda of Woodstock responded

We appreciate you sharing your experience with us at Hennessy Honda of Woodstock. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Eric Heiter - Sales Manager - (770) 924-9000

April 04, 2019

Pushy and rude service people I spent my morning at this dealership for a simple airbag recall. The service person I dealt tried to sell me on an alignment multiple times. After sa More

by Racingwife
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Diana Zuspan
Apr 09, 2019 -

Hennessy Honda of Woodstock responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Scott Bailey - Service Director - (770) 924-9000

April 01, 2019

Good experience When i came here to purchase a car, the dealer was very patient and there were no pressure. They also provide drinks while you wait. More

by JJ1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i forgot.
Apr 09, 2019 -

Hennessy Honda of Woodstock responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jerry Goddard - General Manager

January 21, 2019

2 for 2 With Hennessy I leased a vehicle with Hennessy roughly 10 years ago and had a great experience then and this time was no different. Armando has a wonderful sales de More

by HappyHondaCustomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Riva
Jan 22, 2019 -

Hennessy Honda of Woodstock responded

Thank you for this wonderful feedback and congratulations on your 2018 Honda Accord Sport! We are thrilled that Armando was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. We look forward to the opportunity to work with you again in the future. Sincerely, Jerry Goddard - General Manager

January 11, 2019

They aren’t done with you once they get your money Do NOT buy a car from these people. I bought a 2011 Hyundai Sonata Took the car home that night car engine was making noise call dealership that mo More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Thompson, Jim Allen
Jan 23, 2019 -

Hennessy Honda of Woodstock responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, Eric Heiter - Sales Manager - (770) 924-9000

January 05, 2019

Horrible service Cold crank issue know about by Honda for years left car at dealer 3 days. Didn’t fix it because they couldn’t “replicate” it. God forbid they take my More

by CBear
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Etters
Jan 08, 2019 -

Hennessy Honda of Woodstock responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact meat your convenience. Sincerely, Scott Bailey - Service Director - (770) 924-9000

October 14, 2018

Happy new Honda owner I recently bought myself a TOURING 2018 CRV, and yesterday my daughter EXL- Nav HRV, Both brand new from the best dealer ever. I shopped all around At More

by Larry4545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric on price and Jimmy on test driving and instructions on how to work everything. And Kyle on Finance
Oct 15, 2018 -

Hennessy Honda of Woodstock responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your vehicle buying needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jerry Goddard - General Manager

September 24, 2018

Tried to be sneaky and add extra fees! I visited this dealership and we agreed upon a price for a vehicle and trade in for my vehicle. I had to go home to get the title for my car. When I g More

by HondaDriver1084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hand
Sep 28, 2018 -

Hennessy Honda of Woodstock responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Eric Heiter - Sales Manager - (770) 924-9000

September 19, 2018

2018 CR-V We purchased a 2018 CR-V with the assistance of Jimmie Bracken from Hennessey Honda of Woodstock in May of this year-2018. We had been using the servi More

by Sherry&Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmie Bracken
Sep 24, 2018 -

Hennessy Honda of Woodstock responded

Thank you for taking the time to write this fantastic review! I am thrilled that Jimmie was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jerry Goddard - General Manager

September 15, 2018

my hrv Car is smooth riding, gets great gas mileage.I only purchase Honda's. Hennessy of Woodstock made the buying process easy.The internet price was the lo More

by mlgaynor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Finelli, Jimmie Bracken, Tommy Young
Sep 24, 2018 -

Hennessy Honda of Woodstock responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Jerry Goddard - General Manager

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