Hennessy Honda of Woodstock

Great Service This facility was exceptional from start to finish - I got in before my appointment time and was updated during the process. they were the consumate p This facility was exceptional from start to finish - I got in before my appointment time and was updated during the process. they were the consumate professionals More

Service department Had a great visit to the Hennessy Honda Service department last week. Dealt with David Busey who was informative and professional as he laid out my o Had a great visit to the Hennessy Honda Service department last week. Dealt with David Busey who was informative and professional as he laid out my options. More

Great Experience Very flexible. I worked with Armando Riva over the course of a month to get me into a new CR-V. He worked with my crazy work schedule and games of pho Very flexible. I worked with Armando Riva over the course of a month to get me into a new CR-V. He worked with my crazy work schedule and games of phone tag at time. Everyone at Hennessy are very friendly, polite, and professional. Would highly recommend. More

Scam on wiper blades The service department accused me of lying when I said I had never replaced my wiper blades on my five year old Honda CRV. They refused to replace the The service department accused me of lying when I said I had never replaced my wiper blades on my five year old Honda CRV. They refused to replace the worn out blades and insisted that I had replaced them with Walmart brand or similar. I repeatedly told the woman that the wiper blades had never been replaced and I bought my car new. They just wanted to charge a high price for new blades. The service department has gone downhill in the past year. I will go elsewhere for my upcoming major service that is due on my Honda. More

Awesome dealership experience! My salesman Dave Smith was awesome. He was very patient and kind to help me choose the perfect car. Thoroughly explained all details and intricacies My salesman Dave Smith was awesome. He was very patient and kind to help me choose the perfect car. Thoroughly explained all details and intricacies of the car and blessed me with assurance that Honda would always be available to assist with questions for this new Honda owner. More

Great experience at this dealership Buying a car is not something I looked forward to and I dreaded the process. I was met by a salesman (Matt Cox) within 5 minutes of stopping to brows Buying a car is not something I looked forward to and I dreaded the process. I was met by a salesman (Matt Cox) within 5 minutes of stopping to browse new cars. I only had a few minutes to spare that day so I scheduled an appointment for the following day. I was greeted at the door by Matt and he had the car I was interested in pulled up near the door. He showed me everything about the car and then we went on a test drive. All that was the “easy part” and I dreaded the negotiations that were to take place next. I was happily surprised to discover that there was no pressure, my questions were answered by both Matt and his associate Conrad Keddie, and the negotiating was completed in a timely manner. All personnel at Hennessy were extremely friendly and helpful. Finalizing the paperwork with the financial person (Scott I believe) was a breeze. Before I left, Matt sat in the car with me and programmed all my radio stations, and demonstrated all the technology that I didn’t understand. The day after purchase Conrad emailed me the link to obtain a paper copy of the car manual and sent me photos of a roof rack I may be interested in purchasing as he had promised to do. I would highly recommend this dealership to anyone car shopping! More

Our sales person was the best. He took plenty of time to help us. He threw in some extra perks that we weren’t expecting. I even talked to him that night when I got home about seve He took plenty of time to help us. He threw in some extra perks that we weren’t expecting. I even talked to him that night when I got home about several additional things. Vincent did an outstanding job. More

Great Experience! I was greeted immediately but did not feel pressured. I worked with Vincent Guella who was incredibly knowledgeable, friendly and patient (it took 3 I was greeted immediately but did not feel pressured. I worked with Vincent Guella who was incredibly knowledgeable, friendly and patient (it took 3 or 4 visits to the dealership before I made my decision). I told him what I needed and he listened. I always felt like he was working in my best interests. He made the process painless. More

Exceeded Expectations Wow, Hennessy Honda continuously gives me outstanding service! I bought a new Piolit from Armando,who is a first class salesman. He is professional, Wow, Hennessy Honda continuously gives me outstanding service! I bought a new Piolit from Armando,who is a first class salesman. He is professional, knowledgeable, and honest, but most importantly he cares about his customers. My pilot is 10 months old now and performs perfectly. I love it as much as the day I drove it off the lot. I have previously owned an Oddessy and currently an Accord and look forward to going back to Armando to buy another Honda in the near future. I have also had oil changes,tire rotations, and a recall handled seamlessly from the service department. Sarah, has a big heart for her customers and conscienous about her work. All three service visits I have been very well taking care of in a timely manner and always exceeding my expectations! Kevin, thank you for staying a few extra minutes to make sure I got my car when stuck in construction traffic. It’s the little things that make big differences.😀 Beyond the excellent sales and service departments is Eric, the general manager, who does whatever it takes to make Hennessy the absolute BEST it can be! Eric, thank you for going above and beyond for me today. You outdid yourself with your kindness and care. This isn’t the first time I’ve experenced this from you and to hear your employees speak so highly of you says volumes. It is a true pleasure to do business with all of you at Hennessy. More

Rip off repair Out passenger mirror got smashed but the casing looked fine. Took it to Hennesy and they said they would have to replace the whole unit for $825. I to Out passenger mirror got smashed but the casing looked fine. Took it to Hennesy and they said they would have to replace the whole unit for $825. I took it to a local panel beater. They got the mirror fixed as good as new for $76! A Honda part as well. Not impressed with HH as they even had a technician look at it and I specifically asked if they could do the mirror only. Blatantly dishonest if you ask me. More