Hendrick Subaru Southpoint

Brought my Subaru in for oil change and general check up of the car was included. Gus Allen was clear on what needed to be done in the future and there were no extra charges. I had a coupon for oil change of the car was included. Gus Allen was clear on what needed to be done in the future and there were no extra charges. I had a coupon for oil change and he was quick to use this and my bill was less than if I would have gone to an other garage. Gus Allen made sure car was cleaned and the car was brought to me quickly when I arrived to pick it up. I must also add that Performance Subaru has a great car service to bring you home or to work and pick you up at a designated time as well, I will continue to use the dealership despite the fact that my service plan with Subaru has expired. BWP More

Everyone at the dealership is helpful and knowledgeable. Great selection of Subarus. Financing options are given clearly, with multiple scenarios given to match needs. Information on car options given clear Great selection of Subarus. Financing options are given clearly, with multiple scenarios given to match needs. Information on car options given clearly. More

Visited Performance Subaru Service for the first service on my 2011 Subaru Outback. Tom White was my Service Consultant. He was very friendly and attentive to my needs and offered a lot of great advice. on my 2011 Subaru Outback. Tom White was my Service Consultant. He was very friendly and attentive to my needs and offered a lot of great advice. Since this was my first visit to Performance Subaru Service he showed me their great waiting area with free wi-fi & TV along with the area for free drinks/refreshments. Tom said it would take about 45 minutes and he was back in 50 minutes with my car washed & finished. Definitely will be back for all my service needs. Tom & Performance Subaru take all the hassle out of getting your vehicle serviced. More

We purchased a new Forester in April 2010 and were very pleased with working with Bill Miller during our entire purchase process. He showed us all details of the new car and even let us take it home for a pleased with working with Bill Miller during our entire purchase process. He showed us all details of the new car and even let us take it home for a 24 hour period to truly evaluate it. We have been very pleased with the car and the service we have received at Performance. More

What was supposed to be a four day job took ten business days. This was unacceptable. I had service work that I also wanted done, but it couldn't be done in the time you had my car. When I picked the car up days. This was unacceptable. I had service work that I also wanted done, but it couldn't be done in the time you had my car. When I picked the car up, the parking lights were on and while the car was locked, one of the doors was not closed tightly. Also the rear window wiper was broken. This is not the type of treatment I except from a Subaru dealer. I took the car to another dealer for the service work. The damage being repaired was not that extensive. While I understand that State Farm had to approve additional work, it should not have taken six additional work days to complete the job. I had had an oil change there previously and was treated very well. That's why I brought the car there for the body work. More

Never had any issues bringing in my 1999 Subaru Forester S since day one of owning it, even though I did not purchase it from them. S since day one of owning it, even though I did not purchase it from them. More

They have the right a attitudes patience,openess,and transmit committment to integrity.The dealership also a great Subaru Service department ,name Gus as head ,so the package is complete Unusual for m transmit committment to integrity.The dealership also a great Subaru Service department ,name Gus as head ,so the package is complete Unusual for me to feel at easeb with dealership service More

I brought my Forester in with the check engine light on. It was an issue with the gas cap which they cleaned up and all was well. No charge for this under warranty visit. Service staff is always curteous a It was an issue with the gas cap which they cleaned up and all was well. No charge for this under warranty visit. Service staff is always curteous and all work is done by trained professionals who know Subarus. Very comfortable waiting area with phone hook up internet, coffee and areas with and without TV. Shuttle service available. Highly recommended! More

I wish I could remember every person's name from the person who I spoke with initially when I made my service appointment. He was VERY nice and helpful. The customer service people were prompt in send person who I spoke with initially when I made my service appointment. He was VERY nice and helpful. The customer service people were prompt in sending a follow-up email reminder. Thanks! I love reminders! On the day of my service, the place was a like a circus. Performance Auto was having some special extravaganza event featuring classic Chevrolet model cars. Wow! Even with all that going on, the Subaru Service department was on the ball. They got me checked in and made sure I knew where the waiting lounge was. My wait wasn't long at all. Although my car required more service and I have to return on Tuesday. Tim Wilder scheduled my appointment and arranged for me to get a loaner car. He was wonderful. Even one of the customers was very supportive. Though they forgot my 15% discount for scheduling a Satuday appointment, Tim said they would honor it on my Tuesday service appointment. The Subaru Service department made my day! Thanks to all of you! A special thanks to Danny who left a thank you card and mint, with a smile face. Performance Subaru Service department is the best! They know my car and I am very pleased with all of them. More

My appointment was on the schedule as planned at the correct day and time; the service was performed within a reasonable period of time and performed completely. correct day and time; the service was performed within a reasonable period of time and performed completely. More