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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,876 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,876 Reviews of Hendrick Lexus Northlake

October 22, 2024

My sales person at Hendricks Lexus was Sabin Cotten. He was very knowledgeable about my vehicle choice. He was easy to talk to and answered my many questions. He always had a smile to greet me when I More

by Debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Jose Canas, Sabin Cotten
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Debra, thank you so much for taking the time to share about your recent experience with Sabin and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 22, 2024

Hendrick Lexus always goes Above and beyond, great service and great sales person. Thank you Coach More

by Omar
Recommend Dealer
Yes
Employees Worked With
Annabelle from service desk. Five stars , Vincent "Coach" Williams
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Omar, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Coach and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 17, 2024

Chase Ward my service advisor did a very good job of getting me in and out and kept me up-to-date with highly recommend the dealership he was very courteous and professional. More

by Hassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Hassie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

October 16, 2024

Service Advisor Brock was professional, friendly, a good communicator and wonderful to work with. Thanks Much! More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Jg, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

October 15, 2024

My service appointment was so easy and smooth . I look forward to coming back again. More

by inspectorguy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Oct 17, 2024 -

Hendrick Lexus Northlake responded

Inspector Guy, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for your loyalty!

October 14, 2024

Just bought my second car from this location and once again it was excellent. Nap is an amazing salesman as I have purchased both vehicles from him and just like the first it went very smoothly. A+ sales More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Nov 02, 2024 -

Hendrick Lexus Northlake responded

David, thank you so much for taking the time to share about your recent experience with Nap and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and thank you for your loyalty!

October 11, 2024

I would like to thank Jonathan my sales person and Jack. They made the joy of buying my 1st convertible wonderful. I give Jonathan a 5 star review on his attention to detail and truly listening to me and my More

by JCherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Jonathan Moody
Nov 02, 2024 -

Hendrick Lexus Northlake responded

J. Cherry, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jonathan and Jack provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new (and first) convertible and welcome to our Hendrick Lexus Northlake family!

Nov 02, 2024 -

JCherry responded

Thank you, my friends.

October 10, 2024

Had a great experience at the dealership with Milton while looking for my next SUV. He was professional, took the time to find the perfect vehicle for me. Even though he roots for "TTUP," I can highly r More

by jaychunn
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Nov 02, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jay! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family! #GoBuckeyes

October 10, 2024

My purchase was a good experience, thought the customer should get more time to evaluate the extra coverage option, and not be rushed into a decision. Robert was a pleasure to work with. More

by Ahok
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock, Sal Rizzo
Oct 17, 2024 -

Hendrick Lexus Northlake responded

Ahok, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake. We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. At Lexus, are always looking for ways to improve our guest's experience and will certainly pass along your constructive feedback. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 09, 2024

Exceptional customer service. Very knowledgeable. Highly supportive. Provided more options to chose. Shared all the necessary details to make our decision correctly. More

by pramod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock, Jack McMackin, Kimmy Knauer, Sam McMackin
Oct 17, 2024 -

Hendrick Lexus Northlake responded

Pramod, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Robert, Jack, Kimmy, and Sam and are thrilled to congratulate you on your new Lexus! Welcome to our Hendrick Lexus Northlake family!

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