Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
1,978 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

1,978 Reviews of Hendrick Lexus Northlake

January 17, 2025

Brock was great and they fixed my car efficiently. The car was ready shortly after I left the dealership. I always get great service at Northlake More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Vincent "Coach" Williams, Eddie Hart, Omar Licout, Brock Ward
Feb 03, 2025 -

Hendrick Lexus Northlake responded

HR, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Thank you for your loyalty!

January 14, 2025

A smooth and efficient transaction--Hussain is amazing to work with and the entire team operates with excellence. This was my second transaction, and I continue to impressed with the service, friendliness, a More

by meredithlynnerichmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Feb 03, 2025 -

Hendrick Lexus Northlake responded

Meredith, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and thank you for your loyalty!

January 09, 2025

This is our second Lexus we brought from this dealership. Sabin was really nice and transparent through the process, and he was very patient while we're being indecisive about which vehicle to purchase (RX More

by vclinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Sabin Cotten
Jan 11, 2025 -

Hendrick Lexus Northlake responded

V. Clinder, thank you so much for taking the time to share about your recent sales experience with Sabin and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback and loyalty!

January 08, 2025

Eddie in the service department is amazing. He does whatever is necessary to accomplish satisfaction! More

by Shelley peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Sal Rizzo
Jan 23, 2025 -

Hendrick Lexus Northlake responded

Shelley, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

January 07, 2025

We have continued with normal service from this dealership and continue to be amazed and pleased with all aspects of our service including the help and guidance of Eddie Hart who has gone above and More

by jkarriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, Eddie Hart, Lorenzo Mendez, Brock Ward
Feb 03, 2025 -

Hendrick Lexus Northlake responded

J. Karriker, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

January 06, 2025

The dealership was very clean and the staff was extremely helpful. Everyone was very nice and friendly. We were greeted as soon as we arrived and at any point a staff member saw us they always asked if we ne More

by plsw_30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Jeremiah Vasquez, Kelvin Rios
Feb 03, 2025 -

Hendrick Lexus Northlake responded

Plsw, thank you so much for taking the time to share about your recent experience with Sean, Jeremiah, Kelvin, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 05, 2025

They replaced my suspension and now my vehicles rides like new. I've fallen in love with my vehicle all over again. More

by dhicks6887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Feb 03, 2025 -

Hendrick Lexus Northlake responded

D. Hicks, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear our team has helped you fall in love with your Lexus all over again and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

January 04, 2025

I recently purchased a new car at Lexus Northlake. It was the best car-buying experience I’ve ever had from start to finish. Every member in the dealership was friendly, knowledgeable and professional More

by PSF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Jose Canas, Whitney Suarez
Feb 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, PSF! We are thrilled to hear Whitney provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus, followed by Jose in technology, and Sal in finance! Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 03, 2025

Hussain was an absolute joy to work with from start to finish and the building itself was very fancy and clean More

by Jessebessoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Hussain Amir
Feb 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jesse! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

January 03, 2025

Awesome customer service overall, best experiences buying a vehicle. Mark was solid as a rock! More

by danielegardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Feb 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Daniele! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

...
4
...