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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,095 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,095 Reviews of Hendrick Lexus Northlake

April 10, 2025

We went to the Northlake dealership so look at the nx250 colors in person. Whitney saw us wandering around the lot and convinced us to take a test drive. A couple hours later we drove home in a new NX250. E More

by deniscarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez, Sam McMackin
April 10, 2025

I've been bringing my car to the Lexus dealership for a while now, and Eddie Hart has consistently gone above and beyond every single time. He’s professional, friendly, and always makes sure everything is More

by MaleekaAlease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
April 08, 2025

It was a terrific experience from test-drive to purchase. Hussain is extremely knowledgeable and patient and Jack made the finance process a breeze. Strongly recommend! More

by Todd Murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir
April 02, 2025

Naphtali was incredible to work with! We highly recommend asking for him! He was patient, gave us time and space to make a decision without ever pressuring us, he’s very knowledgeable, ki More

by Bree Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
March 30, 2025

I only take my car to the dealership for service and repairs. Eddie Hart is the best there is out there. He will treat you right. More

by WesDudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Apr 01, 2025 -

Hendrick Lexus Northlake responded

Wes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

March 30, 2025

Lexus dealership is amazing. Hussain treated us like family from the time my husband and I walked through the door. He made sure we were comfortable, satisfied through out our wh More

by tobyrobinson59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Apr 01, 2025 -

Hendrick Lexus Northlake responded

Thank you for your fantastic review of Hendrick Lexus Northlake, Toby! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your 2025 Lexus NX250 and welcome to our Hendrick Lexus Northlake family!

March 30, 2025

Lucian Dobre is the A+ Service Advisor that makes Hendrick Lexus Northlake my dealership of choice. Lucian is always pleasant, professional, and efficient. He makes each service appointment a great e More

by eobost
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Apr 01, 2025 -

Hendrick Lexus Northlake responded

E. Bost, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team.

March 29, 2025

Great and professional service and Garrett Crossman was a great service advisor. Will definitely be back! More

by Mdot927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Apr 01, 2025 -

Hendrick Lexus Northlake responded

M. Dot, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

March 29, 2025

I had another great experience at Hendrick Lexus Northlake. Omar Licout provide tremendous customer service and made me feel confident that my car was getting the service it needed to keep running g More

by alswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Apr 01, 2025 -

Hendrick Lexus Northlake responded

Omar, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

March 29, 2025

.Always request Eddie Hart who gives fantastic service as does the rest of the service team. More

by rgsteele47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Eddie Hart
Apr 01, 2025 -

Hendrick Lexus Northlake responded

R. Steele, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

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