Hendrick Lexus Northlake

Brock Ward is great! Always really friendly and tries to help as much as he can Always really friendly and tries to help as much as he can More

Had the pleasure of working with Brandon, Kelvin, Ed, and then the delivery specialist on purchasing my new to me NX. I was treated like family the entire room and was a easy and fun process from start to f then the delivery specialist on purchasing my new to me NX. I was treated like family the entire room and was a easy and fun process from start to finish. I look forward to buying my next car from this dealership. 10 out of 10!! More

Whitney was easy to work with. I had to wait for my car to be delivered, and Whitney was proactive about keeping me updated about its status. I also thought the technical review I had to wait for my car to be delivered, and Whitney was proactive about keeping me updated about its status. I also thought the technical review was very good and user friendly. More

We had a fantastic experience working with Mr. Milton. He took very good care of us. I went home with a beautiful car and no complaints! 10/10 would recommend Milton. He took very good care of us. I went home with a beautiful car and no complaints! 10/10 would recommend More

Always receive exceptional service at Lexus! Brock Ward is an awesome advisor—he always makes your experience feel so welcoming. Truly appreciate the professionalism and care every time Brock Ward is an awesome advisor—he always makes your experience feel so welcoming. Truly appreciate the professionalism and care every time More

Superior service and attention from each the service department members, provided excellent guidance and updates as to Service findings/results department members, provided excellent guidance and updates as to Service findings/results More

Friendly helpful staff. Sydney kept us updated with everything. She helped us with a loaner car and was very helpful and extremely knowledgeable, professional and kind. Sydney kept us updated with everything. She helped us with a loaner car and was very helpful and extremely knowledgeable, professional and kind. More

Excellent service from the initial appointment phone call to the acutal day of service. Above and beyond other luxury brand dealerships. to the acutal day of service. Above and beyond other luxury brand dealerships. More

Sam McMackin at service center was incredibly helpful, easy to talk to, and always took the time to explain things clearly. He kept us updated throughout and made sure we understood what was going on ever easy to talk to, and always took the time to explain things clearly. He kept us updated throughout and made sure we understood what was going on every step of the way. What really stood out was how much he cared—he didn’t just do his job, he made sure we felt heard and taken care of. He also went above and beyond to communicate with the Lexus regional team and represent our situation, which we really appreciated. Thanks again, Sam—we really appreciate your help! More

Always easy to get in and out with the service department and everyone is very kind and professional. and everyone is very kind and professional. More