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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,875 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,875 Reviews of Hendrick Lexus Northlake

November 07, 2024

The staff at this dealership are very professional. They are very accommodating with scheduling the drop off or pick time of the vehicle. Chase Ward makes super easy to make sure my RX 350 gets the a More

by rosieolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 07, 2024

I always receive exceptional service at Hendrick Lexus Northlake. My advisor Chase Ward was helpful, polite, attentive and informative. I would definitely recommend this dealership for your service need More

by loriward28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 06, 2024

I appreciate the video keeping me aware of what is happening with my car while in service and the agent keeping me apprised of what is needed without any high pressure More

by Vicki Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
November 05, 2024

We were very impressed with Coach Williams's persistence in finding the exact car, exterior, interior, and features we wanted. He kept us well informed along the process. He did everything in his power to m More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
November 05, 2024

Excellent service, friendly and reliable! ! Highly recommend using chase Ward he was wonderful Sarah Hawkins More

by Sarahnfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 05, 2024

Always great service, my steady Service representative Chase Ward is a plus..always prompt and informative More

by pappity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 04, 2024

Garrett was very helpful and informative. He made me feel like I was important and my vehicle was also. More

by stevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
November 02, 2024

Dealership is great and Eddie went above and did an excellant job. Glad he was my Service Guy. More

by Pinkponeyride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
November 02, 2024

Always a pleasure visiting Hendrick Lexus NL when service is due. Staff members are super knowledgeable and explain service needs thoroughly. Chase Ward helped me on my last visit and provided superb commu More

by KimScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 02, 2024

Chase, Brock and Mandy had everything ready to go for me as discussed! Everyone was friendly and efficient! More

by sal_rizzo85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, David Shepherd, Mandi Padgett, Jimmy Walters, Chase Ward, Marlene Seibles, Jasmine Scott, Brock Ward