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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,875 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,875 Reviews of Hendrick Lexus Northlake

November 12, 2024

Great service with a personal touch! Brock is a great salesperson with excellent communication skills. More

by Avagash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx, Brock Ward
November 12, 2024

Always warm and friendly, professional and you get in and out in a timely manner. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Heroux, Brock Ward
November 12, 2024

Chase goes above and beyond to ensure that my car is always in top-notch condition and that I am maximizing my vehicle package. His attention to detail, professionalism, and friendly demeanor make every More

by Jtyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
November 12, 2024

Had first service of new vehicle. Service technician Brock Ward was excellent in keeping us updated through the process. More

by dmhuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
November 12, 2024

Jeremiah was great! Jeremiah kept us informed and had all the details sorted out before we arrived. More

by travisfesta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez
Nov 19, 2024 -

Hendrick Lexus Northlake responded

Travis, thank you so much for taking the time to share about your recent sales experience visit with Jeremiah and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

November 11, 2024

Woody Wooten, Sam in technology and Sal Rizzo in finance were great to work with in the purchase of my RX. I traded two cars and all went smoothly. I test drive two cars and actually tested out the parking More

by Edie Kello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Woody Wooten, Sam McMackin
November 10, 2024

Quick service. Answered my call quickly. They outed me to the right person very quickly More

by jgb7012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deana Reel, Robert Marock, Kimmy Knauer
November 08, 2024

I had the pleasure of working with Nap this past week on purchasing my first car. He was very helpful and kind. I will definitely be recommending him to anyone who is looking at cars! More

by Landen
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
November 08, 2024

All staff are service oriented and pleasant. Naphtali is great to work with. Prepared and kept me aware of each step of a new purchase especially since the new models take some time to arrive. More

by Tdbarndt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
November 07, 2024

I had the pleasure of working with Nap recently to purchase my new RX F Sport. He was professional. knowledgeable and kind. I have already recommended him to a friend for his next Lexus purchase. More

by Ahenson828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams