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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,093 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,093 Reviews of Hendrick Lexus Northlake

April 22, 2025

Went to dealership to have my windshield replaced and routine maintenance. Brock coordinated it for me and as always was attentive and communicative. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
April 22, 2025

Excellent service and communication! Highly recommend. Appreciate Brock's oversight and expertise, along with his professionalism. More

by kristinleahbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Seibles is always excellent: personable and professional and always on time., Brock Ward
April 22, 2025

This is our 5th purchase from Northlake Lexus and the service from the staff remains of high quality. Appreciated the follow up from Nap during our most recent purchase. More

by thomasherron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Naphtali Williams
April 22, 2025

I have worked with Magi in sales and service and she’s always pleasant and handles any issues quickly. I will ask for her first every time! Great job Magi! Erica More

by Erica S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magi St. Hubert
April 22, 2025

Rebecca Bigelow was professional and very courteous making sure all issues were addressed before and after service. More

by Bjlubrecht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sean Cook, Becca Bigelow
April 21, 2025

Hussain did an amazing job as my car salesperson at Lexus. He was professional, knowledgeable, and made the entire process smooth and stress-free. Highly recommend him! More

by Coty.Siemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
April 21, 2025

Rebecca Bigelow was the service rep and was so accommodating and provided excellent and professional service More

by ejr5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
April 18, 2025

Great experience from start to finish. They didn't have the exact vehicle that I wanted on the lot, but found one and had it trucked in. Milton in sales was on point, as well as Chris in f More

by machone1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Milton Jackson, Brock Ward, Chris Herndon
April 18, 2025

Brock Ward at Hendrick Lexus Northlake always provides an excellent customer experience. Highly recommend working with him. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
April 18, 2025

Brock ward was great! Quick and easy process. Comfortable waiting area. Even got a complimentary car wash More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward