Hendrick Lexus Northlake
Charlotte, NC
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1,977 Reviews of Hendrick Lexus Northlake
Great service department. Love the video they sent my while waiting to show their initial visual inspection around the car! My Service Advisor Eddie was extremely courteous Love the video they sent my while waiting to show their initial visual inspection around the car! My Service Advisor Eddie was extremely courteous and make the visit enjoyable. (Also had good "service" from Chase on a previous visit!) More
The experience was pretty good. I should up without an appointment around 3pm and they got me into the car I wanted test drive rather quickly. If I would buy another Lexus, I would I should up without an appointment around 3pm and they got me into the car I wanted test drive rather quickly. If I would buy another Lexus, I would choose North lake Lexus again. More
Hendrick is a great dealership. The Service Desk is exceptional. Omar is wonderful and very knowledgeable. Always greets me with a smile and know my name even if it’s been sev The Service Desk is exceptional. Omar is wonderful and very knowledgeable. Always greets me with a smile and know my name even if it’s been several months since my last service. More
We had a great experience at HLN because of one person, Sabin Cotten. We were immediately met with a welcoming smile and our experience continued to get better. Sabin was very informative and instrumenta Sabin Cotten. We were immediately met with a welcoming smile and our experience continued to get better. Sabin was very informative and instrumental in helping us decide which vehicle was best for us. I was extremely impressed because he always called me "Ms. Jane." He showed respect and at all times was extremely professional. We will be back! More
I had a great experience working with Hussain I was hesitant about purchasing a new vehicle but working with Hussain changed my mind. I told him what I wanted and he made it happen. He provided follow hesitant about purchasing a new vehicle but working with Hussain changed my mind. I told him what I wanted and he made it happen. He provided follow ups on the status of my vehicle. And made sure he addressed all of my questions and concerns. Hussain is the reason I’m back with Lexus from BMW. Thanks you Hussain keep up the great work. More