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Hendrick Lexus Northlake
Charlotte, NC
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1,979 Reviews of Hendrick Lexus Northlake
My routine service was easy to schedule at my convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. More
Milton was incredibly helpful in guiding me through the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process a breeze. Milton went above and beyond to ensure I was satisfied with my purchase. His expertise and customer service were exceptional More
Robert Marock was my sales person and Jack was my business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel I was treated fairly and honestly throughout the process. The followup after delivery was as good as the sales expereince. I would not buy a car anywhere else.All the support folks were very nice as well. Appreciated Kimmy's time in taking me to school on how to use all the new technology in my new car. Kimmy was very pateint and made sure I could operate the car safely and enjoy all the new tech features that my circa 2006 Toyota did not have. More
Took my IS 300 into Northlake Lexus for regular maintenance and was assigned Eddie Hart for my advisor. (I also had a few “how to” questions on the IS as I recently acquired it as my company car.) maintenance and was assigned Eddie Hart for my advisor. (I also had a few “how to” questions on the IS as I recently acquired it as my company car.). Eddie was able to make me proficient with my “how to” list. He checked the national register to make sure we targeted my maintenance list correctly. He was quick to let me know when it was ready. In short, Eddie Hart was knowledgeable, customer focused and professional. Very good advisor!!! Thanks Eddie! More
My service advisor, Eddie Hart always does an exceptional job when I take my car in for my services. Highly recommend Northlake Lexus for your purchase or service needs. job when I take my car in for my services. Highly recommend Northlake Lexus for your purchase or service needs. More