Hendrick Lexus Northlake
Charlotte, NC
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1,979 Reviews of Hendrick Lexus Northlake
Brock Ward from Service department has been incredibly responsive and helpful. I highly recommend the service team at Lexus. Everyone seems to enjoy working here and that shows in their smiles. responsive and helpful. I highly recommend the service team at Lexus. Everyone seems to enjoy working here and that shows in their smiles. More
Eddie is always great. . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was f . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was finished.. i had hand prints all on my hood More
NorthLake Hendrick Lexus. They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or conc They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or concerns I as a customer have. Ask for Eddie Hart, he is really exceptional. More
I worked with Sabin Cotton on a new vehicle and he was the perfect person for me. He got me the information I needed and gave me realistic timelines throughout the process. There were no surprises which the perfect person for me. He got me the information I needed and gave me realistic timelines throughout the process. There were no surprises which was nice. This is my second car from Hendrick Lexus and I will definitely go back. More
The purchase experience at Hendrick Lexus Northlake was fantastic. Naphtali was a pleasure to work with — friendly, professional, and knowledgeable. Sal in the finance department was equally great to work fantastic. Naphtali was a pleasure to work with — friendly, professional, and knowledgeable. Sal in the finance department was equally great to work with. These gentlemen made the car buying experience fast and seamless. Highly recommend! More
My husband and I visited Hendrick Lexus Northlake yesterday and we met with Milton Jackson. The experience was very professional and stellar! Such “going the extra mile” service is greatly appreciate yesterday and we met with Milton Jackson. The experience was very professional and stellar! Such “going the extra mile” service is greatly appreciated! Thank you, Milton! More
Nap our salesman is the best this is the second Lexus we purchased and he is amazing, answered all our questions and made us feel at ease while trying to figure out what we wanted. purchased and he is amazing, answered all our questions and made us feel at ease while trying to figure out what we wanted. More
I always ask for Brock Ward whenever I get my car in for routine maintenance. He's always friendly, respectful, and keeps me informed as to where my car is in the process. He's the best service coordinato routine maintenance. He's always friendly, respectful, and keeps me informed as to where my car is in the process. He's the best service coordinator that I've had at Lexus Northlake. More
We’ve never enjoyed car shopping and the beginning of this adventure was no different,all the used cars we were running across were gone or the dealerships were not calling back. My husband ran across a this adventure was no different,all the used cars we were running across were gone or the dealerships were not calling back. My husband ran across a lexus for sale at Hendrick northlake and made an online inquiry. That put us in touch with Hussain Amir, and from the start of our contact with him it was the best experience we’ve had in a really long time. He was immediate to respond back initially all the way thru the process and took the extra step to come in on his day off to finish the deal. He stayed on top of all paperwork and got with his finance manager Jack to help us with the best deal possible. The entire team at Hendrick Norhlake was top notch and efficient at everything they did. It made what could have been a long drawn out process seamless and effortless. Thank you to the entire team Angela & Wayne Erwin More