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Hendrick Acura Southpoint

Durham , NC

4.9
551 Reviews

212 Kentington Dr

Durham , NC

27713

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551 Reviews of Hendrick Acura Southpoint

January 15, 2018

Very Happy I have dealt with Performance Acura on two occasions now - and would rate them five stars in every respect. From the ease of making the reservation, t More

by Henry Dixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 16, 2018 -

Hendrick Acura Southpoint responded

Henry, Thank you for rating us with 5 stars. We want to make scheduling service an easy process. We appreciate you taking the time to write a review and for your business. Have a great day.

January 12, 2018

Purchasing Experience with William "Bill" Crosier Bill, was very helpful with getting me into a certified pre-owned RDX. He listened to what I was looking for and got me to the care I wanted. He staye More

by violetemily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Crosier
Jan 13, 2018 -

Hendrick Acura Southpoint responded

Violetemily, We are excited Bill helped get you into the RDX, it is an amazing vehicle. Congratulations! We appreciate you taking time to share your experience. Welcome to the Performance Family.

December 30, 2017

Great experience with Bill at Performance Acura I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took More

by Mary Mcclurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Crosier
Dec 30, 2017 -

Hendrick Acura Southpoint responded

Mary, we appreciate you sharing your experience with us. We are happy Bill helped you find the right fit for you. We think Bill is an amazing Client Advisor too. Congratulations on your new car. Welcome to the Performance Acura family.

December 22, 2017

Rip off with inspection!!! John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bul More

by Twin2328
Recommend Dealer
No
Employees Worked With
John Prillemann
Dec 26, 2017 -

Hendrick Acura Southpoint responded

Good afternoon. Thank you for taking the time to leave your feedback. I'd love to speak with you by phone, so please feel free to give me a call on my cell phone at 919-724-3806 or email me at Jill.McCullough@HendrickAuto.com. We take our client care very seriously, so we want you to love your Acura and our team. Again, thank you for your feedback and we look forward to hearing from you. We hope you had a wonderful holiday season.

December 20, 2017

Performance Acura review I had a very positive experience buying my used Acura from Performance Acura in Chapel Hill. I worked with Paul, who was knowledgeable and listened to More

by Allison56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Adham
Dec 22, 2017 -

Hendrick Acura Southpoint responded

Allison56, Thank you for taking time to submit your review. We always enjoy reading about our customer experiences. Welcome to the Performance Acura Family!

December 15, 2017

Very Satisfied I have an MDX and I also convinced my wife to purchase a used TSX last year. My enticement was to offer to take her car in for all its needed service. More

by DP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman, Cameron Wiese, and Andy
Dec 16, 2017 -

Hendrick Acura Southpoint responded

DP, We are happy to have your business and we really do care about you and your vehicle. Thank you for your review, we appreciate it.

November 24, 2017

New car Very responsive to online request and when arrived car was waiting for us. Left in under 3 hours with a new car after trading mine in! More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Crosier
Nov 25, 2017 -

Hendrick Acura Southpoint responded

JD, Thank you for your review. Congratulations on your new vehicle. Welcome to the Performance Acura Family!

November 14, 2017

Great experience! Super nice! William was easy to work with and super nice! I would definitely recommend him to anyone looking for a new or used Acura. He knew the car very well! More

by Sandy Reese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Crosier
Nov 15, 2017 -

Hendrick Acura Southpoint responded

Sandy, Welcome to the Performance Acura Family, we are so happy to have you a part of it. We appreciate your review on Performance Acura and about William. Take care!

November 11, 2017

Highly recommend working with Paul Ritchie Paul Ritchie was a true pleasure to work with. The car buying experience is not fun, but Paul made it as painless as possible. He was always up fron More

by ctshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ritchie
Nov 13, 2017 -

Hendrick Acura Southpoint responded

CtShelby, Thank you for taking the time to review our dealership and say such wonderful things about Paul Ritchie! We appreciate your feedback and your business! Welcome to the Performance Acura Family!

November 11, 2017

Great Sales and Service Appreciate your constant care and outstanding service. Bill, thank you for your help with questions regarding my newly purchased TLX. Your help after More

by Cars24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 13, 2017 -

Hendrick Acura Southpoint responded

Cars24, Thank you for taking the time to give us a review on our dealership and on Bill & Matt. We appreciate it and your business. We are happy to have you a part of the Performance Acura Family!

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