Hendrick Acura Southpoint
Durham , NC
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551 Reviews of Hendrick Acura Southpoint
Very Happy I have dealt with Performance Acura on two occasions now - and would rate them five stars in every respect. From the ease of making the reservation, t I have dealt with Performance Acura on two occasions now - and would rate them five stars in every respect. From the ease of making the reservation, through to the work done and car collection. More
Purchasing Experience with William "Bill" Crosier Bill, was very helpful with getting me into a certified pre-owned RDX. He listened to what I was looking for and got me to the care I wanted. He staye Bill, was very helpful with getting me into a certified pre-owned RDX. He listened to what I was looking for and got me to the care I wanted. He stayed late on a Friday to get me into my new car (so I could avoid Saturday at the dealership which I know is busy). I thank Bill and would recommend him! Adham in finance was also on point and professional! Thank you Performance Acura! More
Great experience with Bill at Performance Acura I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took the time to look into matters when I felt I needed more information. He is not only great at what he does, but he is genuine and down to earth. I enjoyed working with him and look forward to continuing to work with him. I’ve driven an Acura for many years and this is the first person in sales whom I feel I have had a great experience with and whom I look forward to working with in the future. I found Bill reliable, trustworthy, knowledgeable, committed to ensuring my needs and questions were addressed, personable, and a pleasure to work with. More
Rip off with inspection!!! John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bul John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bulbs out it ended up costing me 30 plus another 100 dollars for the 3 bulbs and labor,l. I've had inspection at other dealerships before and if you needed a bulb, they only charged me for the bulb, never have I ever had to pay for labor and sure not 100 dollars, Then when I expressed my concerns about the cost, John implied that I wanted it for free, which I feel was a racist comment because I'm an African American female, he wouldn't never implied such to a Caucasian female, and yes I called him on it, and Im asking other African American to stop going to this dealership because they are racist, and I only saw 1 middle aged African American man working out of 20 people I saw working today, so please go get service or buy your car some where else More
Performance Acura review I had a very positive experience buying my used Acura from Performance Acura in Chapel Hill. I worked with Paul, who was knowledgeable and listened to I had a very positive experience buying my used Acura from Performance Acura in Chapel Hill. I worked with Paul, who was knowledgeable and listened to our needs/wants. I also worked with Adham in the finance department and he was very helpful and made sure all of our questions got answered. More
Very Satisfied I have an MDX and I also convinced my wife to purchase a used TSX last year. My enticement was to offer to take her car in for all its needed service. I have an MDX and I also convinced my wife to purchase a used TSX last year. My enticement was to offer to take her car in for all its needed service. Overall, I am very satisfied with the service I have received at this dealership over the past few years since I have lived in NC. The people there are always courteous and professional. Even when a couple of things were not corrected the first time, they have shown that they truly care about following through until it gets done right. More
New car Very responsive to online request and when arrived car was waiting for us. Left in under 3 hours with a new car after trading mine in! Very responsive to online request and when arrived car was waiting for us. Left in under 3 hours with a new car after trading mine in! More
Great experience! Super nice! William was easy to work with and super nice! I would definitely recommend him to anyone looking for a new or used Acura. He knew the car very well! William was easy to work with and super nice! I would definitely recommend him to anyone looking for a new or used Acura. He knew the car very well! More
Highly recommend working with Paul Ritchie Paul Ritchie was a true pleasure to work with. The car buying experience is not fun, but Paul made it as painless as possible. He was always up fron Paul Ritchie was a true pleasure to work with. The car buying experience is not fun, but Paul made it as painless as possible. He was always up front with information and kept the whole experience as positive as can be expected. But the best part about work with Paul, was the service I received from him after he sold me the vehicle. He would quickly respond to any little question or concern I had. The next time I buy a car, I will definitely seek Paul out again. More
Great Sales and Service Appreciate your constant care and outstanding service. Bill, thank you for your help with questions regarding my newly purchased TLX. Your help after Appreciate your constant care and outstanding service. Bill, thank you for your help with questions regarding my newly purchased TLX. Your help after the sale has been commendable. Thank you Cam for my first service. Matt for setting it up, George helping too. Great teamwork! Performance Acura, You’re number “1” time and time again! More