Hendrick Acura Southpoint

Very professional! I took my 2017 MDX for a oil change and it was a very good experience. I made an appointment but ended up changing 3 times and they were happy to cha I took my 2017 MDX for a oil change and it was a very good experience. I made an appointment but ended up changing 3 times and they were happy to change it. I dropped my vehicle off and pickedup when ready. Bill the shuttle driver was professional as well. We had good social conversation both ways. Joel, the service specialist was very courteous and professional. They wanted my SUV and also vacuumed it. 5 * ask around and their new facility is very nice! I bought my MDX from them last year when they setin chapel hill. More

Best Car Buying Experience Ever! My husband and I had been shopping for the right SUV for me when we called to inquire by the RDX. We worked with Chanel who greated us with a smile an My husband and I had been shopping for the right SUV for me when we called to inquire by the RDX. We worked with Chanel who greated us with a smile and treated us like family. She was patient and not pushy. She never rushed us to make a choice. When I realized that the SUV I wanted was in another location, Chanel provided us with a comfortable spot and refreshments and went to get that very vehicle. When decision time came for us we purchased a RDX for me and another for my husband. More

Very knowledgeable and personalized This is a great dealership to work with ! They take a significant amount of time to ensure you know everything about the car and it’s technology. This is a great dealership to work with ! They take a significant amount of time to ensure you know everything about the car and it’s technology. More

Excellent competitive service Edgar Murphy and Steve Baughman helped my wife and I settle into a new MDX Sport Hybrid Tech. They were patient with all of my questions and competit Edgar Murphy and Steve Baughman helped my wife and I settle into a new MDX Sport Hybrid Tech. They were patient with all of my questions and competitive with the other dealerships / offers I was comparing against for the same trim. My wife and I appreciated all of their help, and feel that all of our questions were answered / explanations given so that I could be confident in my purchase and knowing I would be getting a good deal. More

My Experience at Performance Acura Chanel Norman was my salesperson. She was the best! She made me feel so comfortable! It was such a wonderful experience! I think anyone who comes Chanel Norman was my salesperson. She was the best! She made me feel so comfortable! It was such a wonderful experience! I think anyone who comes to this dealership will have the same experience and will walk out with a smile on his/her face! More

Service Price Gouging Price Gouging: They charged >$400 in labor alone to install front and rear break pads (that’s after I negotiated down). The manger stated that this pr Price Gouging: They charged >$400 in labor alone to install front and rear break pads (that’s after I negotiated down). The manger stated that this process requires 1 mechanic 2 hours to complete. Yep - that’s >$200/hr for break pad installation. In the event you do go with these guys, I would negotiate on service prices...given their ridiculous markup, I wouldn’t accept any list price. More

Chanel is there to help you! excellent This lady is there to help you from start to finish. Great patience and will even make you a good cup of tea with honey when your a little under the This lady is there to help you from start to finish. Great patience and will even make you a good cup of tea with honey when your a little under the weather. Highly recommend Chanel Norman More

Purchasing experience with Chanel Norman Chanel has helped us in buying a certified pre-owned MDX. She listened to what I was looking for and got me to the car I wanted. She stayed late on a Chanel has helped us in buying a certified pre-owned MDX. She listened to what I was looking for and got me to the car I wanted. She stayed late on a Monday to get me into my new car and promptly follwed up with us on friday. She made sure all the paperworl was in place by the time we reached the dealership to pick our new vechicle. I thank Chanel and would highly recommend her! Adham in finance was also on point and professional! Thank you Performance Acura More

Replaced battery without an appointment I "dropped in" to the dealership without an appointment because my battery was failing, and I was afraid if I turned the car off, I would have to call I "dropped in" to the dealership without an appointment because my battery was failing, and I was afraid if I turned the car off, I would have to call a tow truck. Cam graciously fit me into a busy schedule and installed a new battery. Thank you for the help. More

Great Servive and Value I've brought both of our Acuras to Performance for various services and they have always been professional, courteous and effective with resolving all I've brought both of our Acuras to Performance for various services and they have always been professional, courteous and effective with resolving all problems. I feel they provide great service at a good value and feel they are looking out for me as the customer. They point out things that are in need of immediate attention as well as things to keep an eye on. They are not pushy and I feel they treat me as they would a family member. My service advisor, Cameron Wiese, is a pleasure to work with. He is knowledgeable, courteous and easy to work with. I am happy to have found a trusted Acura dealership that I return to with confidence. Great job Performance Acura! More