Hendrick Acura Southpoint

Great experience with Bill at Performance Acura I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took the time to look into matters when I felt I needed more information. He is not only great at what he does, but he is genuine and down to earth. I enjoyed working with him and look forward to continuing to work with him. I’ve driven an Acura for many years and this is the first person in sales whom I feel I have had a great experience with and whom I look forward to working with in the future. I found Bill reliable, trustworthy, knowledgeable, committed to ensuring my needs and questions were addressed, personable, and a pleasure to work with. More

Rip off with inspection!!! John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bul John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bulbs out it ended up costing me 30 plus another 100 dollars for the 3 bulbs and labor,l. I've had inspection at other dealerships before and if you needed a bulb, they only charged me for the bulb, never have I ever had to pay for labor and sure not 100 dollars, Then when I expressed my concerns about the cost, John implied that I wanted it for free, which I feel was a racist comment because I'm an African American female, he wouldn't never implied such to a Caucasian female, and yes I called him on it, and Im asking other African American to stop going to this dealership because they are racist, and I only saw 1 middle aged African American man working out of 20 people I saw working today, so please go get service or buy your car some where else More

Performance Acura review I had a very positive experience buying my used Acura from Performance Acura in Chapel Hill. I worked with Paul, who was knowledgeable and listened to I had a very positive experience buying my used Acura from Performance Acura in Chapel Hill. I worked with Paul, who was knowledgeable and listened to our needs/wants. I also worked with Adham in the finance department and he was very helpful and made sure all of our questions got answered. More

Very Satisfied I have an MDX and I also convinced my wife to purchase a used TSX last year. My enticement was to offer to take her car in for all its needed service. I have an MDX and I also convinced my wife to purchase a used TSX last year. My enticement was to offer to take her car in for all its needed service. Overall, I am very satisfied with the service I have received at this dealership over the past few years since I have lived in NC. The people there are always courteous and professional. Even when a couple of things were not corrected the first time, they have shown that they truly care about following through until it gets done right. More

New car Very responsive to online request and when arrived car was waiting for us. Left in under 3 hours with a new car after trading mine in! Very responsive to online request and when arrived car was waiting for us. Left in under 3 hours with a new car after trading mine in! More

Great experience! Super nice! William was easy to work with and super nice! I would definitely recommend him to anyone looking for a new or used Acura. He knew the car very well! William was easy to work with and super nice! I would definitely recommend him to anyone looking for a new or used Acura. He knew the car very well! More

Highly recommend working with Paul Ritchie Paul Ritchie was a true pleasure to work with. The car buying experience is not fun, but Paul made it as painless as possible. He was always up fron Paul Ritchie was a true pleasure to work with. The car buying experience is not fun, but Paul made it as painless as possible. He was always up front with information and kept the whole experience as positive as can be expected. But the best part about work with Paul, was the service I received from him after he sold me the vehicle. He would quickly respond to any little question or concern I had. The next time I buy a car, I will definitely seek Paul out again. More

Great Sales and Service Appreciate your constant care and outstanding service. Bill, thank you for your help with questions regarding my newly purchased TLX. Your help after Appreciate your constant care and outstanding service. Bill, thank you for your help with questions regarding my newly purchased TLX. Your help after the sale has been commendable. Thank you Cam for my first service. Matt for setting it up, George helping too. Great teamwork! Performance Acura, You’re number “1” time and time again! More

Edgar Murphy at Performance Acura = Game Changer! I sought out Edgar because he came highly recommended and considered super trustworthy! I limped into Performance Acura with no car and not in the bes I sought out Edgar because he came highly recommended and considered super trustworthy! I limped into Performance Acura with no car and not in the best financial shape. Renting cars was killing me. I needed a reliable car ASAP and Edgar came to the rescue with cape and all! He was able to work out financing and secure a car that had just arrived at Acura. I jumped on the deal with a quickness. We worked out the details, and I was off the the races. I had my car and a new job. I was ready to tackle the world. Thanks to Edgar and the staff at Performance Acura for helping me at this stage in my life. I was at a crucial juncture and this was one piece that I needed in order to move forward. More

Outstanding Compared with other dealerships we visited during our car buying experience, Performance Acura, specifically Paul Ritchie, was above and beyond in cus Compared with other dealerships we visited during our car buying experience, Performance Acura, specifically Paul Ritchie, was above and beyond in customer service and overall experience. Paul was very patient with us every time we came in and spent plenty of time with us answering questions and showcasing features. We absolutely love our new 2018 TLX and really appreciated the service and experience we had. More