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Hendrick Acura Southpoint

Durham , NC

4.9
551 Reviews

212 Kentington Dr

Durham , NC

27713

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551 Reviews of Hendrick Acura Southpoint

October 04, 2019

Quick service My service included oil change, tire rotation and balance, alignment, state inspection. Scott was friendly and knowledgeable. The service was quick, o More

by Sun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 08, 2019 -

Hendrick Acura Southpoint responded

Dear Sun, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 02, 2019

Hendrick Acura provides exceptional customer service! I brought my car in for service, and the entire experience was fantastic. I would high recommend this dealer to any current or future Acura owner. More

by pbsazama
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc, Katelyn Spinner
Oct 04, 2019 -

Hendrick Acura Southpoint responded

Pbsazama, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2019

Always a great experience! Each service visit is a good experience. It’s punctual, thorough, and the entire staff is friendly. They go out of their way to please! More

by Debbie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Wiese
Oct 04, 2019 -

Hendrick Acura Southpoint responded

Debbie M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint! Thank you for your feedback, and we're looking forward to your next visit with us!

September 21, 2019

Oil Change Service I appreciate the friendliness of staff. My experience is that they are accommodating. The dealership is modern and clean. My experience so far has bee More

by Timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 25, 2019 -

Hendrick Acura Southpoint responded

Hi Timothy, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 18, 2019

Great Service and Customer Service I have been taking my car to Hendrick Acura for years, I originally purchased my TSX from the Chapel Hill location in 2007. I was impressed by the cus More

by J. Winslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel McCaffrey, S. Keesee
Sep 19, 2019 -

Hendrick Acura Southpoint responded

J. Winslow, we are so happy to read such a great review about your recent service visit! Thank you for being part of our Acura Southpoint family! We look forward to serving you again in the future!

September 16, 2019

Straight-forward car buying experience We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was More

by PamelaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanel Norman (sales consultant), Adam ? (finance)
Sep 18, 2019 -

Hendrick Acura Southpoint responded

Hi Pamelak, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could exceed your expectations! We are happy to have you as part of the Acura Southpoint family, and we look forward to assisting you further in the future!

August 30, 2019

1st service on my 2019 Acura RDX - Andrew Gloc is excellent! I brought my 2019 Acura RDX in to Hendrick yesterday for the first service (5,000 miles). I was extremely pleased with the overall service. I do want More

by Douglas Call
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
Sep 01, 2019 -

Hendrick Acura Southpoint responded

Douglas Call, your wonderful feedback and rating mean a lot to us! Thank you so much for sharing your experience. Please let us know if we can be of additional assistance!

August 26, 2019

Happy 2019 TLX Thank you Hendrick Acura Southpoint, especially Sylvester H. and Ahdam, for helping to make my car buying experience really wonderful. You were honest More

by carhappy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvester Harrison, Ahdam
Sep 01, 2019 -

Hendrick Acura Southpoint responded

Dear carhappy14, thank you for your kind comments about our team! We are so happy to have earned your loyalty and your recommendation. Thank you for being part of the Acura Southpoint family, and please let us know if we can be of further assistance!

August 21, 2019

Excellent customer service. Excellent customer service from Jonathan Honey the sales person to William Everitt (Sales Manager) working to get me the best price before I even arri More

by jorivera0975@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Honey, William Everitt, Channell
Aug 23, 2019 -

Hendrick Acura Southpoint responded

Jorivera0975@yahoo.com, your wonderful feedback and rating mean a lot to us! Thank you for sharing your experience and have a great day!

August 20, 2019

Excellent customer service even after purchase Normally, I don't leave reviews but today I received one of the best customer experiences from a car dealership. My battery had died and Bill Crosier More

by SL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Crosier , Katelyn Spinner
Aug 21, 2019 -

Hendrick Acura Southpoint responded

Dear SL, we are thrilled to hear that you have had such a positive experience working with Bill! Thank you for sharing your comments, it means so much to us. Have a fantastic day!

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