Hendrick Acura Southpoint
Durham , NC
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551 Reviews of Hendrick Acura Southpoint
Quick service My service included oil change, tire rotation and balance, alignment, state inspection. Scott was friendly and knowledgeable. The service was quick, o My service included oil change, tire rotation and balance, alignment, state inspection. Scott was friendly and knowledgeable. The service was quick, only took 1 and half hours! More
Hendrick Acura provides exceptional customer service! I brought my car in for service, and the entire experience was fantastic. I would high recommend this dealer to any current or future Acura owner. brought my car in for service, and the entire experience was fantastic. I would high recommend this dealer to any current or future Acura owner. More
Always a great experience! Each service visit is a good experience. It’s punctual, thorough, and the entire staff is friendly. They go out of their way to please! Each service visit is a good experience. It’s punctual, thorough, and the entire staff is friendly. They go out of their way to please! More
Oil Change Service I appreciate the friendliness of staff. My experience is that they are accommodating. The dealership is modern and clean. My experience so far has bee I appreciate the friendliness of staff. My experience is that they are accommodating. The dealership is modern and clean. My experience so far has been pleasant. More
Great Service and Customer Service I have been taking my car to Hendrick Acura for years, I originally purchased my TSX from the Chapel Hill location in 2007. I was impressed by the cus I have been taking my car to Hendrick Acura for years, I originally purchased my TSX from the Chapel Hill location in 2007. I was impressed by the customer service and services department from day one, and every experience since 2007 has been great. I have enjoyed their new location at Southpoint, it looks like they are ready for another great step in their service with the new location! I had a major service done and had my car back within days. Keep up the great work, this is my preferred location for my Acura services! More
Straight-forward car buying experience We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was able to use. Chanel was very knowledgeable about the cars and the options and very responsive to our questions. She was amazing to work with! More
1st service on my 2019 Acura RDX - Andrew Gloc is excellent! I brought my 2019 Acura RDX in to Hendrick yesterday for the first service (5,000 miles). I was extremely pleased with the overall service. I do want I brought my 2019 Acura RDX in to Hendrick yesterday for the first service (5,000 miles). I was extremely pleased with the overall service. I do want to especially thank Andrew Gloc for his careful attention to detail. Example - When I came to pick up my car, Andrew offered to use rubbing compound to fix a paint rub spot on one of the car's mirrors. I then bought some touch-up paint in the Parts Department to fix the spot later. Andrew offered to do it immediately and did a great job. Remarkable customer service! Thanks so much! Douglas Call, Chapel Hill, NC More
Happy 2019 TLX Thank you Hendrick Acura Southpoint, especially Sylvester H. and Ahdam, for helping to make my car buying experience really wonderful. You were honest Thank you Hendrick Acura Southpoint, especially Sylvester H. and Ahdam, for helping to make my car buying experience really wonderful. You were honest and diligent in your dealings with me and I feel very satisfied and happy with my car buying experience. Looking forward returning to Southpoint Acura for my next car purchase. This is my third car with Southpoint Acura and your level of service always excellent. Thank you! More
Excellent customer service. Excellent customer service from Jonathan Honey the sales person to William Everitt (Sales Manager) working to get me the best price before I even arri Excellent customer service from Jonathan Honey the sales person to William Everitt (Sales Manager) working to get me the best price before I even arrived to the dealer. No waist of time working the deal and an amazing job following up with me to ensure everything was good. More
Excellent customer service even after purchase Normally, I don't leave reviews but today I received one of the best customer experiences from a car dealership. My battery had died and Bill Crosier Normally, I don't leave reviews but today I received one of the best customer experiences from a car dealership. My battery had died and Bill Crosier (Client Advisor), not only came out to my house to jump the battery, but also drove the vehicle back to the dealership to have the service department look at it. He took care of everything and I didn't have to lift a finger (even a year after I had purchased it). If you are looking for an Acura and want excellent customer service that continues after your purchase, please give Bill Crosier a call or visit. More