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Helms Bros., Inc.

Bayside, NY

4.7
2,231 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,231 reviews

November 20, 2022

I got my 2023 GLE 450 recently, I was happy with the service and the quick processsing of my credit and delivery of the new SUV. Thanks to Debbie Chung More

by LCD5352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Helms Bros., Inc. responded

Thank you for the amazing review. We are so happy that you are enjoying your new GLE 450 and that Debbie could make your time with us quick and positive. She is a true asset to our team! Welcome to the Helms Bro family. We cannot wait to see you again in the future.

November 20, 2022

Amazing service. Knowledgeable and very professional Andrea made me feel very special and outstanding service. I’m in the service hospitality’ business, I wish I ha More

by HLIBERATOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Helms Bros., Inc. responded

Helen - What an amazing review!! Helms Bro aims to treat all our customers as family and give you the very best of us! We are so happy that Andrea could do just that. We are proud to have her on our team. Thank you for recognizing her in such a positive manner. Welcome to the Helms family and we look forward to seeing you again soon!

November 20, 2022

I found this dealership to be extremely courteous, helpful and knowledgeable. The salesman Michael Altamura provided outstanding service. More

by FELIXG701
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Helms Bros., Inc. responded

Such kind words! We appreciate them and the excellent review. All Helms Bro staff work diligently to make every experience an outstanding one. Michael is one of the greatest at doing just this! Thank you for recognizing him and Helms Bro. We look forward to working with you again soon.

November 20, 2022

They are all very professional and extremely respectful throughout the dealership experience. Also, the financial aspects of the transaction are always transparent and exactly what was explained and expec More

by MGUZOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Helms Bros., Inc. responded

We appreciate your review and kind words. Helms Bro strives to be the best of the BEST! We are so glad that you were able to experience what we work so hard to achieve. Welcome to our family and see you again soon!

November 20, 2022

I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 More

by MFALCONE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Grein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Mika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audlyne Marcelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazzimine Rivere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Helms Bros., Inc. responded

WOW!!! This review is outstanding!!!! We are SO pleased you feel like Helms is Home! That is our goal for each and every person that walks through our doors. We try to employ the BEST so your experience is the BEST! You have recognized that in our staff. Everyone you mention goes above and beyond daily. What more can we say?!?! You captured the essence of who were are and strive to be in your review!!!! Thank you!!!! We cannot wait to see you again!

November 16, 2022

It was a good service they gave us and Antony was very kind to us when buying the car I thank you very much Antony More

by JULIOHENRY1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antony
Nov 17, 2022 -

Helms Bros., Inc. responded

We appreciate you taking the time to rate and review Helms Bro. We strive for a 5-star experience with every customer, every time, and are so happy Antony could provide that. We look forward to seeing you again.

November 14, 2022

Mikey is on another Level , His experience and professionalism is unmatched & He Always exceeds expectations More

by Mr.vicari81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Helms Bros., Inc. responded

What an awesome review! Thank you for taking the time to review us. We are so glad that Mikey could make your experience a great one! We look forward to working with you again.

November 13, 2022

i have been dealing with michael nekava for many years always felt safe and you know what they say about car salesmen he has always been up front and honest he makes you feel like family a true asset to H More

by GOFRANKIEGO37
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : angelo tsourapis
Nov 14, 2022 -

Helms Bros., Inc. responded

Thank you for the amazing review and kind words. We are so pleased that Michael makes your experiences with us amazing. To us, you are family! We try to make all our customers have a great experience every time and look forward to working with you again.

November 12, 2022

Professional and courteous. Dealership has been surprisingly supportive after the sale. Kathleen, the sales representative,was honest and upfront regarding all aspects of th More

by VZE4H5RT
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Helms Bros., Inc. responded

Helms Bro appreciates your awesome rating and kind words. We work hard to make every sale and every customer feel supported. We are so glad that Kathleen was able to make the process a smooth and enjoyable one. Welcome to the Helms Bro family.

November 09, 2022

I HAD BEEN TOLD THAT I NEEDED A CLUSTER FOR MY CAR SO I REPLACED IT THE CAR KEPT DIEING OUT I BROUGHT MY CAR BACK TO YOUR COMPANY AND WAS TOLD I NEEDED A ING. SWITCH. I HAD YOU REPLACE THAT . THE CAR WOULD More

by JMOONEY904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN KAPICA
Nov 09, 2022 -

Helms Bros., Inc. responded

We are sorry you are having a frustrating experience with your 2003 Mercedes SL. Our records reflect the car was towed here once...........not sure what occurred before you brought it here. Our tech specialists found the reason the vehicle was dying was due to the instrument cluster. We ordered the part and installed. We communicated with you the entire time the vehicle was here. We did a scan test and it reflected the vehicle was fine. Once the car was returned you reached out stating the cruise control in-op light had come on -you stated you would stop by for us to take a look but never did. We encourage you to please bring the car in - our manager Rich Grein is happy to assist you. If you would like to speak to him first please call 718-631-8299 Ext. # 2402.

Nov 09, 2022 -

JMOONEY904 responded

I have called from Monday till today for the appointment and have not recived a tex or call back yet.But i would like to have it done asap thank you

Nov 09, 2022 -

JMOONEY904 responded

Alos not looking for tow.money reimburse I would just like to resolve this issue

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