Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I got my 2023 GLE 450 recently, I was happy with the service and the quick processsing of my credit and delivery of the new SUV. Thanks to Debbie Chung service and the quick processsing of my credit and delivery of the new SUV. Thanks to Debbie Chung More
Amazing service. Knowledgeable and very professional Andrea made me feel very special and outstanding service. I’m in the service hospitality’ business, I wish I ha Knowledgeable and very professional Andrea made me feel very special and outstanding service. I’m in the service hospitality’ business, I wish I had Andrea manage my team. !! I will recommend your staff to my friends and family. Thankyou Helen More
I found this dealership to be extremely courteous, helpful and knowledgeable. The salesman Michael Altamura provided outstanding service. helpful and knowledgeable. The salesman Michael Altamura provided outstanding service. More
They are all very professional and extremely respectful throughout the dealership experience. Also, the financial aspects of the transaction are always transparent and exactly what was explained and expec throughout the dealership experience. Also, the financial aspects of the transaction are always transparent and exactly what was explained and expected. Great job by all!! More
I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 year old valet . Since then he became my Service Advisor and more recently , a Financial Advisor . I was distraught when he told me he’d no longer be my advisor but Andy Lin was his replacement. I’d be hard pressed to have to decide who was/is better. They’re both great ! Moving over to sales , how can you beat a salesperson better than Jeffery Stampler ? He always gets the car I need and has been most helpful in getting cars for all my friends and business associates I’ve referred. Beyond all that , he even came to my wife Sharon’s assistance when she thought she had a flat tire on the Wantagh Parkway one night . When I got there , he was already on the scene . Now let’s move over to management. Jennifer Lang was always a gem helping with any concerns or issues that were beyond Jeff’s abilities to resolve . Then I met the most amazing person of this organization, Suzanne Cochran . Mr Calahan found the most effective, concerned manager I’ve ever met 40+ years ago . I only wish that all our managers at Kings Building Material were as good as she is . Over the years , our relationship with Helms Bros has only become closer and better ! To me: Helms is Home More
It was a good service they gave us and Antony was very kind to us when buying the car I thank you very much Antony kind to us when buying the car I thank you very much Antony More
Mikey is on another Level , His experience and professionalism is unmatched & He Always exceeds expectations professionalism is unmatched & He Always exceeds expectations More
i have been dealing with michael nekava for many years always felt safe and you know what they say about car salesmen he has always been up front and honest he makes you feel like family a true asset to H always felt safe and you know what they say about car salesmen he has always been up front and honest he makes you feel like family a true asset to Helms Bros. More
Professional and courteous. Dealership has been surprisingly supportive after the sale. Kathleen, the sales representative,was honest and upfront regarding all aspects of th Dealership has been surprisingly supportive after the sale. Kathleen, the sales representative,was honest and upfront regarding all aspects of the purchase transaction. More
I HAD BEEN TOLD THAT I NEEDED A CLUSTER FOR MY CAR SO I REPLACED IT THE CAR KEPT DIEING OUT I BROUGHT MY CAR BACK TO YOUR COMPANY AND WAS TOLD I NEEDED A ING. SWITCH. I HAD YOU REPLACE THAT . THE CAR WOULD REPLACED IT THE CAR KEPT DIEING OUT I BROUGHT MY CAR BACK TO YOUR COMPANY AND WAS TOLD I NEEDED A ING. SWITCH. I HAD YOU REPLACE THAT . THE CAR WOULD STILL NOT HOLD A CHARGE SO FAR 2 TOWS I PAID 350 EACH FOR BROUGHT MY CAR BACK TO SERVICE THEY HELD MY CAR FOR 6 WEEKS BEFORE SOMEONE CONTACTED ME TO LET ME KNOW THAT THE CLUSTER WAS A DFECT. I WAS NOT CHARGED BUT ALSO NOT RENBURSTED FOR THE TOWES .WHEN I PICK UP MY CAR THE CRUSE LIGHT WAS ON .THE DASHBOARD.NEVER A ISSUE BEFORE CALLED THE SERVICE REP AND WAS TOLD TO BRING IT BACK TO GET IT SCANED.IT IS VERY HARD FOR ME TO GET THERE DURING THE WEEK CANT TAKE OFF FOR THIS IVE CALLED THE REP TWICE NO RETURN CALL I EMAILED NO RESPONCE NOT HAPPY AT ALL ON THE CUSTOMER SERVICE More