Giacomo Liparoto

Helms Bros., Inc. responded

Thank you for your review! We're delighted to hear that you had an excellent experience from start to finish and that your car drives better than expected. Enjoy your fantastic new vehicle! We look forward to working with you again in the future. Reach out if you need anything.

Helms Bros., Inc. responded

We're thrilled to hear that you had an outstanding experience with our Service Advisor and team! Providing exceptional service is our priority, and we're delighted that you found it to be a pleasure to do business with us. Your recommendation means a lot to us, and we appreciate your kind words. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to assist you in any way we can.

Helms Bros., Inc. responded

We are very sorry and concerned to hear your sentiment.........would you mind calling the General Manager Suzanne Cochrane at 718-6318181 Ext 2240 to discuss ? She is very interested to understand what we needed to do better. Thank you for the opportunity.

Helms Bros., Inc. responded

We're thrilled to hear that you had a wonderful experience at Helms Bros. Mercedes-Benz and that David Kim provided you with excellent assistance throughout your journey. Thank you for your recommendation, and we're honored to have earned your trust. Should you or your friends have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support, and we look forward to welcoming you back to our dealership!

Helms Bros., Inc. responded

We're delighted to hear that you were very satisfied with the services you received! Customer satisfaction is our top priority, and we're grateful for your recommendation to friends and family. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help, and we appreciate your support!

Helms Bros., Inc. responded

We're delighted to hear that you're enjoying your car and that you're very satisfied with the service provided. Thank you for your kind words! If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. We appreciate your support, and we're here to assist you whenever you need us. Safe travels, and thank you for choosing us!

Helms Bros., Inc. responded

We're glad to hear that the service was good and efficient. We understand the frustration of not being able to get the vehicle the same day, and we apologize for any inconvenience this may have caused. Your feedback is valuable, and we appreciate your understanding. If there's anything else we can assist you with in the future or if you have specific preferences regarding scheduling, please let us know. Thank you for choosing our dealership and we look forward to working with you again.

Helms Bros., Inc. responded

We're thrilled to hear that you're happy with our dealership and that you have chosen us to take care of you for many years. Providing good service is our priority, and we appreciate your continued trust and loyalty. If there's anything specific you appreciate or if there's anything more we can do for you, please feel free to let us know. Thank you for choosing us, and we look forward to continuing to serve you!

Helms Bros., Inc. responded

Wow, being a customer since 1992 and choosing us for 8 cars is truly remarkable! We appreciate your loyalty and trust in us over the years. It's fantastic to hear that your recent experience was swift and efficient, closing the sale in just 20 minutes. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer, and we look forward to serving you for many more years to come!

Helms Bros., Inc. responded

We're delighted to hear about your positive experience with Andrea. Thank you for acknowledging her efforts, and please don't hesitate to reach out if you need any further assistance. We appreciate your business and look forward to serving you again in the future!