Hawk Ford of St. Charles - Service Center

Excellent experience overall. Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle fro Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle from them. More

Kristy did a great job getting me taken care of with a loaner vehicle and getting some other maintenance done while the repair was taking place loaner vehicle and getting some other maintenance done while the repair was taking place More

Steve and his team are always great to deal with professional and courteous pleasure to do business with professional and courteous pleasure to do business with More

Colin went above and beyond to help with a fleet order for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. More

From booking the service to completing the oil change was quick and easy. I would recommend Hawk Ford’s service. quick and easy. I would recommend Hawk Ford’s service. More

Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and also helpful. More

When I called to schedule a service, it was very quick. They got me in the same day. Technician was very quick on doing the service. They got me in the same day. Technician was very quick on doing the service. More

Efficient. Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service department were great. More

Appointment when needed, parts in stock for my vehicle, work complete when promised, accurate price quote work complete when promised, accurate price quote More

I recently had fantastic service from Hawk Ford. I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked up and returned my car, no charge. I'd give them a 10 stars out of 5. More