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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,815 Reviews

1,815 Reviews of Hawk Ford of St. Charles - Service Center

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March 22, 2025

Great service that I received thank you Hawks Ford they drove me home and picked me up thanks again More

by CHUCKS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristal Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Felt like I was treated honestly and fairly with purchase and first visit to service department. More

by DRZBM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I am sorry it took 2 trips to repair my initial issue of communication from the app to the car. I even had to call the service to get the fault code. It was nice that I could get a ride home when I dropped More

by LOQUTUS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Appreciate Steve's willingness to go above and beyond to help us resolve issue with Ford on a service issue. Very helpful and knowledgeable. More

by NORTHWOODSANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Steve was great. He arrived on tome amd was very polite. The valet service was wonderful! It was sooo convenient. Thanks Steve. I appreciate you. More

by JMAJOR143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

the service department and parts department at hawk ford should be the industry standard they have great knowledge and excellent customer service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Great service. Very fast they even came and picked up my car.i love their service More

by MARCSOFFICE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Steve manages to get it done every time! We wouldn’t service our car anywhere else! More

by CSOBIE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

They did an excellent job servicing my Expedition. Communication was perfect. All around exceeded my expectations. More

by Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi - 5 stars
March 05, 2025

we get all of our squad car warranty work done by steve and his team very good to deal with More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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