Hawk Ford of St. Charles - Service Center

Steve was great. He explained what was being done to my vehicle in detail and had the work completed before I expected. Very friendly and personable. An overall grea He explained what was being done to my vehicle in detail and had the work completed before I expected. Very friendly and personable. An overall great experience. I would highly recommend using Steve and Hawk ford to friends and family. More

Scheduled a service for my vehicle, when I showed up, they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. More

Over priced, arrogant, did not care, tried to blame me for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. More

The service was completed on a timely basis and the customer service staff was friendly and courteous. customer service staff was friendly and courteous. More

We had some bumps in the process, but the staff at St Charles Ford did what it took to make it right Charles Ford did what it took to make it right More

Checked me in quickly and very professional and kind. They update to what my Bronco needed. They update to what my Bronco needed. More

Great service and quick response to all my questions. Quick service, was done around the estimate time. Quick service, was done around the estimate time. More

Service Advisor, Brian Gates, was exceptional at communicating each day as your service technicians were diagnosing and repairing my vehicle. communicating each day as your service technicians were diagnosing and repairing my vehicle. More

as always steve and his team took care of our warranty issue pleasure to do business with issue pleasure to do business with More

The service at Hawk Ford is terrific. I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do grea I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do great work. I am always pleased when I pick up my vehicles. And, your team also provides rides to and from my home or office while my vehicles are being services. Your drivers are great. More