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Hawk Ford of St. Charles
St. Charles, IL
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,788 reviews
April 10, 2025
Made an appointment at the Fast Lane center, arrived at 7am and my car was immediately brought into a service bay. Got my oil changed and tires rotated and was on my way before 8. Young man at the servic 7am and my car was immediately brought into a service bay. Got my oil changed and tires rotated and was on my way before 8. Young man at the service desk was very pleasant although I can't recall his name. More
by pbcul8r
Verified CustomerEmployees Worked With
April 10, 2025
Clean and well appointed showroom, respectful staff, and attention to all details during our transaction. attention to all details during our transaction. More
by HANSEN62
April 08, 2025
Kirk and Andrew's help with purchase of my new vehicle was outstanding thank you! was outstanding thank you! More
by MEL33TOBY
April 07, 2025
Excellent experience overall. Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle fro Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle from them. More
by MDZETTL
Employees Worked With
April 07, 2025
Steve Staub in Service is the best part of Hawk Ford, he is honest and it feels like family. is honest and it feels like family. More
by JILLERS0110
Employees Worked With
April 07, 2025
Great staff from Russel in sales to finance. Made it very easy to navigate purchase Made it very easy to navigate purchase More
by NINOV72
Employees Worked With
April 07, 2025
Overall it was good and efficient service, my only issue was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. More
by JESSICA
Employees Worked With
Other Employees :
Marisa Case, Anthony Dillon
April 07, 2025
I had a great experience! I would absolutly use them again. Great customer service and no annoying calls or emails after we bought the cars. I would absolutly use them again. Great customer service and no annoying calls or emails after we bought the cars. More
by QUEENSHERI45
Employees Worked With
April 05, 2025
Kristy did a great job getting me taken care of with a loaner vehicle and getting some other maintenance done while the repair was taking place loaner vehicle and getting some other maintenance done while the repair was taking place More
by CMILES6926
Employees Worked With
Kristy Swanson
