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Hawk Ford of St. Charles
St. Charles, IL
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,788 reviews
January 15, 2019
Oil Change Patrick was very friendly and when asked how long it would take he told me 30 minutes. I was out in 25. Very quick service! Patrick was very friendly and when asked how long it would take he told me 30 minutes. I was out in 25. Very quick service! More
by ramongalvanjr
Verified CustomerEmployees Worked With
Patrick Hertel
January 11, 2019
Truck service I was having an issue in my truck I took it to hawk ford and Steve was very professional he detected the problem right away and fixed up very efficien I was having an issue in my truck I took it to hawk ford and Steve was very professional he detected the problem right away and fixed up very efficient thanks More
by jvelas1268
Employees Worked With
January 10, 2019
Won't give up Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've done More
by GOLDENS3
January 10, 2019
Fast and easy all Process was good, smooth, and easy the sales representative was courteous and comprensible for my necessities no stress at all, it was awesome tha all Process was good, smooth, and easy the sales representative was courteous and comprensible for my necessities no stress at all, it was awesome thank you. More
by CB1200
Employees Worked With
Bob Perri, John Gomez
January 10, 2019
Amazing Hawk Ford of St. Charles is the absolute best dealership. Very friendly, hard workers to make sure you leave a happy customer in your new car! Hawk Ford of St. Charles is the absolute best dealership. Very friendly, hard workers to make sure you leave a happy customer in your new car! More
by ALEX.NORBUT5815
January 09, 2019
Recurring manufacturers problem, not the dealer This is the fifth time I've had my vehicle in to have the same problem addressed. According to numerous website forums, TSB's and a Ford "recall", thi This is the fifth time I've had my vehicle in to have the same problem addressed. According to numerous website forums, TSB's and a Ford "recall", this is a recurring Ford manufacturing problem. I know the dealership service center is just as frustrated with this as I am. I do not blame them. My previous history with the service center has been impeccable. As I stated, this is a Ford manufacturing problem that the manufactur needs to address. Unfortunately I have to go to the service center. If I could go directly to for manufacturing I would. More
by HawkFordAone
Employees Worked With
Ford Manufacturing
January 08, 2019
Quick & Professional Car was serviced quickly and the staff was professional through my entire visit at Hawk Ford. I would highly recommend Hawk Ford for your service nee Car was serviced quickly and the staff was professional through my entire visit at Hawk Ford. I would highly recommend Hawk Ford for your service needs. More
by EDM4
Employees Worked With
Stephanie Yencer
January 08, 2019
Great service and fantastic people. Great people helped me make an informed buy.would go back and tell anyone to check them out for a car purchase. Jordan and John left me completely sat Great people helped me make an informed buy.would go back and tell anyone to check them out for a car purchase. Jordan and John left me completely satisfied with me mariner More
by MORGANSHEWOLF
Employees Worked With
Jordan Torres, John Gomez
January 08, 2019
Recall work As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank y As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank you! More
by COLLEENCROUS
Employees Worked With
Other Employees :
Stephanie Yencer, Tom Gabalec, Octavio Goytia, Patrick Hertel
January 07, 2019
100% Satisfied I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this ser I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this service department. More
by fmartin3469
