Hardin Honda

No problems and simple service schedule. You get a free oil change every other service visit. True, you do have to go with either a minor or major service on the other alternating service visits, but over oil change every other service visit. True, you do have to go with either a minor or major service on the other alternating service visits, but overall I think you come out ok. Come on, it's a dealership-what do you expect? The service was good and relatively quick. I was satisfied and plan to take my other vehicle there as well. More

It was time to take my low mileage 2005 Honda Accord LX in for routine service, so I went to Hardin Honda. While waiting I took a walk around the new car lot. The new 2012s had just been delivered two days in for routine service, so I went to Hardin Honda. While waiting I took a walk around the new car lot. The new 2012s had just been delivered two days before. I saw the one I wanted immediately, a 2012 Honda Accord LX-P with only 4 miles on the odometer. After a test drive, I just had to have it. Didn't need a new car, because my 2005 was in such good condition, but felt I deserved it. Told them they could finish servicing my car, but I wanted to trade it in, and I did. Received a fantastic price for my 2005 and the 2012. I'm not related to the Hardin's, but I am a member of the Hardin family. They know how to treat a customer and always make me feel so very special. More

I took my car to this dealer to check if I really have any radiator leak, base on what Fladeboe Honda dealer service department's claiming. Hardin Honda charged me $103 just for the diagnostics. Then they any radiator leak, base on what Fladeboe Honda dealer service department's claiming. Hardin Honda charged me $103 just for the diagnostics. Then they said that there's no leak at all from the radiator but I'm loosing coolant bcause the coolant came out from the engine block, bcause the cylinder head gasket is broken. My car never had into any accident and I only drive it to work and only have 85k miles on it. I bought my car new from Hardin Honda in 2004 not a used car. They estimated the charge to replace the cylinder head gasket for $1300+. They said, it will take 3-5 days to do the work, but they are willing to pay for my car rental. They took me to talk to the mechanic who ran the diagnostic and he tried to explained the whole problem. While Matt calling the car rental for me, I just had the feeling something was not right, because he was so eager to make me to decide to replace the gasket. When I told him that I dont want to make the decision at that time, he tried to make me worried about my car's engine, that I will damage it even more and will cost more if I dont fix it right the way. I just paid the $103 diagnostic fee and left. Then I took my car to a family own car mechanic shop that I know and paid $47 for the radiator diagnostic. They ran everything, put pressure test, radiator cap check, etc, and they can't find any problem nor any leak. The only problem they found is that, Fladeboe & hardin honda mechanics filled the coolant into the resevoir all the way to the resevoir's cap. So there was no room for the pressure to make the coolant go back and forth between the radiator tank and the resevoir. So when there's pressure from the heat, the coolant started spitting out from the resevoir, bcause its was too full. They even found a half smoked cigarette on the side of my engine block. I only can suggest to you all. When you buy a new car, keep using the dealer for the maintenance service, but as soon as you are out of the warranty, you just have to find a trusted mechanic to work on your car. I have always trusted the dealers other than small mechanic shops, bcause you can see it on the news how they rip people off. I guess during this time with tough economy and all, even the dealers will rip you off big time. More

Incompetent Untrustworty Renege on their word Liars Incompetent Untrustworty Renege on their word Liars Cheats Thieves Scam Artists Deceptive Misleading Sold me a car at retail and "allowed" Incompetent Untrustworty Renege on their word Liars Cheats Thieves Scam Artists Deceptive Misleading Sold me a car at retail and "allowed" me to trade my car at below wholesale. I asked for only two things to close deal, they agreed to one, later told me I needed to pay for it if I wanted it. More

We were greeted by a freindly customer service rep, no salepeople sizing us up before they take our money, and then presented to odett. We sat down after the test drive and everything was just like she t salepeople sizing us up before they take our money, and then presented to odett. We sat down after the test drive and everything was just like she told us Thank you hardin for selling me my sixth automoble.As alway you have the best customer service and will only purchase from you. thanks Steve Mendel More

Dear Potential Customers, I had a purchase contract for a brand new Honda, but Hardin Honda in fact sold me a repainted car (per car expert's report). They did not disclose the defects to me at the time of s brand new Honda, but Hardin Honda in fact sold me a repainted car (per car expert's report). They did not disclose the defects to me at the time of sale. Meetings with the District Parts and Services Manger, Timothy Crain, and many others in Honda resulted in no adequate solution. As the festive and sales season is here, and for everyone's best interest, I wanted to warn you all of the consumer fraud & other misleading practices here. I would never buy a Honda again, especially at this dealer. Why are there no negative star ratings? Take care. More

So I purchase a certify Honda Accord 2007 nice car looks goods certify 150 points I went to drive out of the Dealer Stereo CD doesn’t work. The manager gets mad of myself because I ask well if this car w goods certify 150 points I went to drive out of the Dealer Stereo CD doesn’t work. The manager gets mad of myself because I ask well if this car went to the certification program way the CD Stereo is not working. How about the rest of the car!!! Well I let you decided. Thanks PS the Sales Person Thomas is 10 the rest I am not sure More

I have bought three cars from Hardin Honda and I have done business with their Service Department many times over the years. They used to be GREAT! But that was many years ago, now they just don't se done business with their Service Department many times over the years. They used to be GREAT! But that was many years ago, now they just don't seem to care about customer satisfaction at all. Their Service personnel act like they are doing you a favor by helping you, even though I show up right when my appointment is scheduled, and I don't want anything special. Their Service Shop sounds like a monkey house at the zoo, with the Mechanics yelling and cussing. I have even heard them saying "Oh, that customer is an idiot", "that guy is a f-----g moron". What a shame. I once met the Service Manager, John is his name, very unimpressive. Then I found out he is married to one of the Hardin girls, why am I not surprised. I know Hardin Honda has lost a lot of good people over the years, I loved their Service Manager named Glenn, he very personable and always made me and my wife feel very comfortable. I now buy my cars somewhere else and I have my family's cars (3 Hondas) serviced at another Honda dealer, that is farther from my home. Consider yourself warned, stay away from Hardin Honda! More

After all the bad experiences i have had with used car dealerships over the years, this one tops the cake. My nephew wanted to purchase a used car at Hardin Honda, a good 25 miles away from home. He spe dealerships over the years, this one tops the cake. My nephew wanted to purchase a used car at Hardin Honda, a good 25 miles away from home. He spent the day there looking at the car, test driving it, then negotiating a purchase price out the door. We returned there, cash in hand to purchase the car and guess what happens? The saleman tells us he can give us the car for $2000 more than what was negotiated?!? That's right....even more than the listed price. Of course, next comes the "let me talk to my manager" and he again returns... this time the price is "only" $500 above what was negotiated earlier. Of course, we decided not to fall prey to these kind of tactics and left with the satisfaction of knowing we would not put ourselves in a position to have to deal with these people again. I can only imagine the type of service and the level of honesty anyone can expect from this kind of dealership... blatantly shameful for the Honda name brand. My recommendation to anyone dealing with this dealership is to avoid the used car lot period and if buying a new car... research well and bring someone who will help you defend yourself against the tactics this dealerships uses. Seriously, be careful when you deal with this business and good luck. More

This dealer offers horrible customer service. It is true that once they have your money they are not willing to help at all. I bought a brand new Honda Fit here and I was not able to inspect it until I actu that once they have your money they are not willing to help at all. I bought a brand new Honda Fit here and I was not able to inspect it until I actually signed the documents. Even before I signed the documents the salesman brought my car to the detailing department. I was supposed to test drive the car I eventually bought, but the salesman "accentually" brought the keys to a different Fit. When I took delivery, the car had a scratch on the plastic inner door panel. I spoke to the sales manager and he was VERY RUDE, he basically said "if you dont like it, return it" and "for the price you paid, thats all you are going to get." That last statement shouldn't matter since it was supposed to be a "new" car. I'm very suspicious that they sold me the car knowing that it wasnt in perfect condition. I guess I could have handled it better by accepting his offer :/ Additionally, after buying the car I learned that the dealer skipped several of the pre-delivery inspection points. I eventually went to another dealer and PAID for the inspection and a few parts that was supposed to be installed on delivery. If I do ever buy another Honda, It will not be from Hardin. If you do buy from this dealer make sure that you inspect the car before committing to buy. My wife owns a Lexus that we bought brand new, and their service was light years ahead of Hardin Honda. If I could give this dealer negative stars I would have. More