Haley Buick GMC Airport

Capital GMC personnel began to inspect my 2005 Sierra almost immediately after I arrived for my appointment. While I waited in the customer lounge area, several Capital employees greeted me with a smile almost immediately after I arrived for my appointment. While I waited in the customer lounge area, several Capital employees greeted me with a smile and a kind word as they passed by. One offered to bring me a bottle of water. My annual state inspection was complementary, which is customary, but a pleasant surprise, none the less. I was done, and on my way home, in a minimum of time. I am always very satisfied with quality and price of automotive service performed at Capital. More

Very friendly people. The service is very good. I think the pricing is a bit on the high side, but over the service experience is more than acceptable. the pricing is a bit on the high side, but over the service experience is more than acceptable. More

Mike Rowe, Service Writer was great and friendly as usual. Mr. Rowe in this visit and as in all past visits was very attentive and friendly. All of my experiences with Capital GMC (S.Laburnam Ave.) h usual. Mr. Rowe in this visit and as in all past visits was very attentive and friendly. All of my experiences with Capital GMC (S.Laburnam Ave.) has always been exceptional from purchase to service and would highly recommend them to others. More

Ten Years of top notch service for 3 vehicles, the last 2 purchased from Capital, testify to my satisfaction in both service & sales. Capital has earned my ongoing trust & respect in that time...the key word purchased from Capital, testify to my satisfaction in both service & sales. Capital has earned my ongoing trust & respect in that time...the key word is "earned". More

We found the type of vehicle we were interested in on Autotrader.com. We talked on the phone several times with Daniel to ask detailed questions about the options and condition of the car. He was very Autotrader.com. We talked on the phone several times with Daniel to ask detailed questions about the options and condition of the car. He was very courteous and provided us with all the information we requested. We also requested and were provided a close estimate of the trade value of our vehicle. It was a 2 hour trip to the dealership from our home, so we were very pleased that Daniel had represented the car accurately and its condition exceeded our expectations. After deciding we wanted to purchase the vehicle, Daniel and Brian were again very courteous and made the entire transaction very pleasant. More

We had been looking for a vehicle to replace our Chevy Suburban for a while. We looked all over the Richmond area and no one was willing to work with us with a reasonable trade in value for our Suburban. Suburban for a while. We looked all over the Richmond area and no one was willing to work with us with a reasonable trade in value for our Suburban. Daniel was exceptional. He knew all about the Buick we were looking at and was able to answer any question about the vehicle. Daniel and Brian also worked with us to obtain the proper financing and gave us a reasonable amount for our trade. We are very happy with our experience and will go to Capital again when we are in the market for another vehicle. Thanks Daniel and Brian. More

I went to Capital to look at a vehicle that I had seen on the website. Talked to Victor a few times on the phone about the car. He came in on his day off (Saturday) to help me look at the vehicle. He even ga the website. Talked to Victor a few times on the phone about the car. He came in on his day off (Saturday) to help me look at the vehicle. He even gave me a quick course on driving a manual transmission being that I didn't know how. I did end up buying the car and Brian in finance was very helpful and was very friendly. Overall, it was a great experience and I would buy again from this dealership. Thanks! More

The only one small problem was the chrome wheels were not cleaned but no big deal as it only took a short time to do them myself. I'm sure they would have done it had I noticed when I picked it up. cleaned but no big deal as it only took a short time to do them myself. I'm sure they would have done it had I noticed when I picked it up. More

Oil change and oil filter as well as a car wash under one hour. Great!! this surpasses previous service times of 2 1/2 to 3 + hours in the past. Sincerely Harry B. Zackrison, Jr. hour. Great!! this surpasses previous service times of 2 1/2 to 3 + hours in the past. Sincerely Harry B. Zackrison, Jr. More

A very good experience at the dealership. Was not pressured into buying the car of my choice. Would recommened the dealership to any one. pressured into buying the car of my choice. Would recommened the dealership to any one. More