Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
daniel wilson stayed in touch for 3 months while i looked around, got me the car i wanted without alot of bull. i gave the rating as i had a good experience billshannon around, got me the car i wanted without alot of bull. i gave the rating as i had a good experience billshannon More
You almost lost a GM customer but Gary Dunn and Steve in service kept me from going to Ford. Dominion of Richmond gave me no help when my chevy Silverado broke down after 2 years but capital saved the day service kept me from going to Ford. Dominion of Richmond gave me no help when my chevy Silverado broke down after 2 years but capital saved the day and my job by gettin me a rental. Gary was awesome and if this Yukon keeps running as well as it looks I am sure I'll get another from Capital when this one gets too old. I wish I could have gotten a little more for my truck towards payment on the Yukon because of all the problems I had trying to get a loaner with Dominion but I think Gary did the best he could. I do think GM should offer a longer powertrain warranty on used cars that have high miles but low years. I have a jeep with 248000 no problems with engine or tranny. Anyway I will tell you what I told Gary I have owned Four Jeeps still own one never thought I would switch but jeeps just aren't made like they use to be. I hope to have Found a new Favorite in GM, when I find a brand I like I will stick with it for life. Hopefully I will be driving chevy or GM trucks from now on but I will say if this engine does what the Silverado V8 5.3 did I will be looking at f150s and tundras More
I've been looking for a new vehicle for over a month and had been to several dealerships. Once I had decided on the GMC Acadia, we searched online for the closest dealerships. We visited Hayley GMC first. had been to several dealerships. Once I had decided on the GMC Acadia, we searched online for the closest dealerships. We visited Hayley GMC first. We then decided to see what Capital GMC had to offer. Both my husband and myself were very impressed with how everyone treated us and we both feel that we got the best deal for my car. More
From the owner on down I was treated with respect even through negotiations for the new vehicle to include cost of accessories. My wife drove several vehicles in which Gary explained all the features and through negotiations for the new vehicle to include cost of accessories. My wife drove several vehicles in which Gary explained all the features and operations on each one. Gary fully covered the operation of the vehicle we bought and made sure all aspects of the negotiations were carried out prior to delivery. Gary made the extra effort to made sure the accessories I want got ordered and delivered in a timely fashion. George the owner stopped by while we were to pick up the new vehicle and talked with use for a short time. Deal with Patrick the sales manager has become a pleasure, we have found him to be fare and honest. Everyone at this dealer ship is good at their word, something that is hard to find today. Gary is the no B/S father figure and caps off the team at this dealership. More
Gary Dunn was Very attentive to our car needs and had been helping us for a few days before we made our dedciison. he was not pushy but very informative. Patrick was very workable with us and was very re been helping us for a few days before we made our dedciison. he was not pushy but very informative. Patrick was very workable with us and was very receptive to negotiating. Brian was very detailed and attended to our financing needs to a tee and explained very well to us. The car was not ready when we came to pick up, Gary did his best to have the body shop detail it but they missed a large spot on the back seat.But Patrick and Gary together took care of it with style and ease and I left a very satisfied customer. I would highly recommend this dealership and salesman. More
The entire experience with Capital Buick / GMC was exceptional. I was made to feel at home and, from beginning to end, the positive attitudes of all the employees with whom I came in contact was truly exceptional. I was made to feel at home and, from beginning to end, the positive attitudes of all the employees with whom I came in contact was truly uplifting. I found that trust was instilled in the purchase procedure, from the beginning, and in the end, I came away with a top quality product and a feeling that I could not have done better any where else. You have a lifetime customer, here, for sure! More
I enjoyed the service I received at Capital GMC. I bought a new 2011 Terrain and I'm very happy with the vehicle. The salesman, Brad was professional and did not pressure me. He also answered all of my quest a new 2011 Terrain and I'm very happy with the vehicle. The salesman, Brad was professional and did not pressure me. He also answered all of my questions. I would definitely recommend Capital GMC to others. More
Very professional business and staff. The salesman was very friendly and knowledgeable about the vehicle. The salesman explained everything I needed to know about the vehicle so I had very few questions t very friendly and knowledgeable about the vehicle. The salesman explained everything I needed to know about the vehicle so I had very few questions to ask. I enjoyed the convenience of financing with my bank through the dealership. The service department and staff seem to be happy with their employment there and friendly. The dealer even informed my insurance company of the new purchase. Would purchase from this dealer again. More
This is our second buy from Capital. I have to give them Kudo's. Maya Angelou said "Just do right," and that's exactly what they did. Right by the customer. Their customer service is excellent, as are the Kudo's. Maya Angelou said "Just do right," and that's exactly what they did. Right by the customer. Their customer service is excellent, as are the salemen. We worked with Gary Dunn this time. Very nice man! Gary, you did your Mamma proud. As did all the folks at Capital. Im sure, when it's time, we'll return to them for our needs. And for all of our service needs in the future. Way to go Captial! Most Sincerely, Martin and Sherry Ogle More
I found Capital Buick GMC on AutoTrader.com. I contacted the internet sales specialist Daniel and told him I was interested in the vehicle. Because I was out of state he corresponded with me numerous times the internet sales specialist Daniel and told him I was interested in the vehicle. Because I was out of state he corresponded with me numerous times via email, and sent me a video of the vehicle to make sure it was what I wanted before I made the 3+ hour drive. When I arrived the atmosphere was immediately stress free, the vehicle was washed and detailed, and immediately available for a test drive. I felt as if Daniel was earnestly trying to assist me in every way possible to make sure I was happy and comfortable during the entire negotiation and buying process. He took time to make sure I was well informed about how their finance process worked, and assisted me in getting my terms met. I was able to purchase a well maintained vehicle and get the full payoff amount for my trade. I would recommend Capital Buick GMC to all of my friends. I was even given discounts on extended warranties, interior protection programs, and 6 months of free onstar and xm radio. More