Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
Gary Dunn and Gary Talley did an outstanding job in assisting me with my used car purchase. When I first made contact with the dealership I spoke with Mr. Dunn and explained that the car I wanted to se assisting me with my used car purchase. When I first made contact with the dealership I spoke with Mr. Dunn and explained that the car I wanted to see was locate at the Powhatan site. Mr. Dunn without asking me if I really wanted the car left from the Laburnum site and went to the Powhatan site to get the car on the same day & then brought the car to my job, located in Mechanicsville, for me to see. The funny part about this is I never told Mr. Dunn where I worked. He went the extra mile to locate my employer's address and made sure I could view the car without any certainty that I would definitely buy the car. I have never experience any car salesperson providing this type of custom service just for me to see a car. I was very impressed and my co-worker. It made me feel very special, like a queen and a very important person. When I was ready to test drive the car and Mr. Dunn was not available, but made the necessary arrangements with Mr. Talley to make it happen. I did not purchase the car on the same day because I had a prior committment. I left the dealership without anyone pressuring me to make my purchase on the same day. The next day I purchase the car in a price range that fit my budget without any hassle. I highly recommend the fine folks at Capital GMC Laburnum site to anyone. More
Capital was recommended by a friend of ours, who recently bought a 2011 Buick Lacrosse there, and was pleased he did. We decided to stop by to see what they had, and were greeted warmly by Daniel Wilson. We bought a 2011 Buick Lacrosse there, and was pleased he did. We decided to stop by to see what they had, and were greeted warmly by Daniel Wilson. We were very impressed with Daniel. He was very knowledgeable about the Lacrosse's, very pleasant and friendly, and there wasn't a question about the car that he couldn't answer. He was very patient and explained in layman's terms all of the capabilities and gadgets the car has. He certainly possesses terrific customer service skills. The other employees that Daniel introduced us to were very friendly as well. The rating of the price was a little lower than the other scores, but, hey, who doesn't want a great deal and save money?! Word of mouth is the best advertisement, and we intend to spread the word about Daniel and the Capital dealership! More
Brad was very friendly, helpful and knowledgeable. He answered all our questions and offered tips as to what to look for in comparing cars. i would recomend him to anyone. Bob McAlpin answered all our questions and offered tips as to what to look for in comparing cars. i would recomend him to anyone. Bob McAlpin More
My experience working with Capital GMC was very positive from start to finish. Greg Huband went to great length to provide for test drives of multiple vehicles and explain the benefits of owning each of the from start to finish. Greg Huband went to great length to provide for test drives of multiple vehicles and explain the benefits of owning each of them. Greg's assistance in selecting the right vehicle and gaining the best available price was superb. Everyone at Capital was great in making an after hours delvery on Friday evening work. I would feel free to suggest to anyone looking for a vehicle that Capital GMC will go the extra distance to make your buying experience a good one. I just sold my previous vehicle(2003 Yukon XL with 255,000 mile) and look forward to my new vehicle (2011 Yukon XL) providing the same great service. Jim Hodges Deltaville, Va. More
Wade and Patrick were extremely accommodating and got me into a great car for the price that I wanted! Will definately return in the future! into a great car for the price that I wanted! Will definately return in the future! More
Hello: I have been coming to this dealership for over Hello: I have been coming to this dealership for over 12 years. Both cars I have were purchased there and I love them. I have a 2000 Gran Am and Hello: I have been coming to this dealership for over 12 years. Both cars I have were purchased there and I love them. I have a 2000 Gran Am and a 2003 BMW. They are both service there and I have always been treated with the utmost respect and received great customer service. I believe the prices I have always been quoted were fair and I was not over charged because I am a woman. Thanks for this opportunity to give my opinion. I would recommend anyone with car issues or looking to purchase, to check out "my" favorite dealer!! (smile) More
VICTOR WAS VERY PATIENT AND GOT ME JUST WHAT I WANTED. (2011 GMC DENALI) I HAVE HAD EXPERIENCE WITH THE MAINTAINENCE PEOPLE AND THEY ARE VERY POLITE AND FRIENDLY. I TOOK A ROAD TRIP TO BECKLEY, WES (2011 GMC DENALI) I HAVE HAD EXPERIENCE WITH THE MAINTAINENCE PEOPLE AND THEY ARE VERY POLITE AND FRIENDLY. I TOOK A ROAD TRIP TO BECKLEY, WEST VIRGINIA FOR A SCHOOL REUNION. THE TRUCK HANDLED LIKE A DREAM. More
Our experience at Capital was an excellent one. When my husband and I walked in the door, we were received graciously by the receptionist. She had a great smile and a very helpful attitude because, while husband and I walked in the door, we were received graciously by the receptionist. She had a great smile and a very helpful attitude because, while we had visited Capital a couple months before, we could not remember the name of the salesman. She helped us to figure that out. Our salesman, Greg Huband, was great! He was kind, patient, knowledgeable, and thorough. Greg really did seem to care about us and that made us feel special. Based on the way we have been treated thus far, and depending upon our future experience with service (SERVICE IS EVERYTHING!), we hope that this will become a longstanding relationship. More
The service that I am provided with at Capital Buick GMC compares to none other. I have been a loyal customer for more than 12 years and have received outstanding service from the purchase of a vehicle thr compares to none other. I have been a loyal customer for more than 12 years and have received outstanding service from the purchase of a vehicle throughout the service of the vehicle for general maintenance and to keep it running at peak performance. I am a completely satisfied customer that will continue to refer family and friends to Capital Buick GMC. More