Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
My husband and I initially requested information about a GMC Acadia via the internet. Daniel was very timely with his response via email and was flexible with our availability to meet. Upon visiting the dea GMC Acadia via the internet. Daniel was very timely with his response via email and was flexible with our availability to meet. Upon visiting the dealership, Daniel was friendly, honest about pricing, and helpful in teaching us the features of the vehicle. We were still planning to test drive other vehicles before we made our ultimate purchase, and Daniel was respectful of our decision to do so. He did not force the discussion of preapproval, and he waited for us to make the first move, which we both greatly appreciated. Ultimately, the Acadia wasn't the right fit for what we were looking for, but Daniel was, by far, the best salesperson we encountered during our vehicle search. I would recommend him to any friend or family member. More
My experience with Capital Buick was extremely pleasant. The sales associate that assisted me (Gregory Huband) was patient, respectful and personable. I did not feel pressured to purchase a vehicle, which The sales associate that assisted me (Gregory Huband) was patient, respectful and personable. I did not feel pressured to purchase a vehicle, which put me at ease. I was allowed to look at a variety of models. Once I found settled on the model I wanted (2012 Buick LaCrosse), Mr. Huband assisted me with selecting the vehicle that best fit my preferences (color, interior, etc.). My financing process was also pleasant and straightforward. Once again, I thoroughly enjoyed my experience at Capital Buick. And I love my new car. I trust my service experience over the coming years with Capital Buick will be just as pleasant. More
Capital was recommended to me by quite a few people. After spending more than 2 full days searching for a new vehicle (with no luck), I decided to stop in at Capital. I was very impressed with Daniel's After spending more than 2 full days searching for a new vehicle (with no luck), I decided to stop in at Capital. I was very impressed with Daniel's knowledge of the trucks that I was interested in. I looked at the new trucks, but decided that a slightly used truck would be more in my price range. Both Daniel and Kevin did all they could to locate a truck that I liked. They had one on their lot and had one brought over from their Powhatan location. Working with Daniel was painless. I believe that the price quoted for the truck was very reasonable and fair. The customer service was outstanding! I am now a Capital customer for life and will deffinitely reccomend both Captial and Daniel to anyone that is looking for a new vehicle! More
I initially met Daniel (electronically)after visiting the website. He was helpful and persistent via emails and texts. He followed the sales procedures diligently and yet he was friendly and unrehearsed. I website. He was helpful and persistent via emails and texts. He followed the sales procedures diligently and yet he was friendly and unrehearsed. I think that he is totally natural and in his realm of expertise. Most importantly he listened and did not prequalify. He even overcame the obstacles confronting him during the demo. Great Job! Brian also performed admirably and was friendly and passive. A very refreshing change from the stereotypical unscrupulous, fraudulent, and deceptive finance people that have helped stifle the automobile sales industry. The only negative was his choice in MLB. A pleasant buying experience. Will Lengyel More
I Was Treated In A Very Professional Manner & Received What I Wanted. The Staff Was Great Along With The Deal. Thanks Daniel & Staff For Everything! You're The Best! Received What I Wanted. The Staff Was Great Along With The Deal. Thanks Daniel & Staff For Everything! You're The Best! More
After the government bailout of GM and the overt intentions of their CEO to have congress levy an additional 1.00 a gallon tax on gasoline to aid in the sales of the electric Volt , I promised mysel intentions of their CEO to have congress levy an additional 1.00 a gallon tax on gasoline to aid in the sales of the electric Volt , I promised myself I would never buy another GM vehicle. I found myself for the first time since 1979 walking around the Ford dealership lot. After some serious soul searching I came back to GM (Capital) because of Greg Huband (Sales) and Mike Rowe (service). The way I have always been treated and needs been addressed is what changed my mind. They are responsible for my purchase of a new GM vehicle. More
My teams was very friendly and very good to work with. They were easy to talk with and tell what I was looking for. They were seeking the supply my needs and made the transactions as easy as they could. They were easy to talk with and tell what I was looking for. They were seeking the supply my needs and made the transactions as easy as they could. More
I have been shopping around for tires for my truck for awhile now. Found some good deals on the internet, but didnt want to have to deal with shipping, then finding someone who can put them on. I called C awhile now. Found some good deals on the internet, but didnt want to have to deal with shipping, then finding someone who can put them on. I called Capital to see what they could do for me. I spoke to Allen Andrews on the phone and he got the ball rolling for me. The tires I were looking at were about $100 cheaper(4 of them total) on a website. He told me not to worry, that he would price match them. He sure did, and lucky enough there was an extra $60 rebate card that I can recieve. The tires were there that afternoon, and was in and out of the dealership in about an hour. Allen and his staff were very friendly and knowledgeable and did a great job. Even the parts man in the back had some good tips on how to maintain my truck and keep it running strong. (I think his name was Chris) Great overall experience. I will definitely be back for my service needs. Keep up the good work. More
I would like to let you know how good our experience with I would like to let you know how good our experience with your service dept has been. Allen Andrews assisted us on several occassions in the past 2 m I would like to let you know how good our experience with your service dept has been. Allen Andrews assisted us on several occassions in the past 2 months, showing excellent skills in delivering quality customer service. He seems to go the extra mile to make customers feel welcome and comfortable while waiting. Others waiting with me, also felt the same as me. He also has showed a wide range of knowledge. He is a real asset to GMC. Please be sure he knows this has been written (Because you don't get too many good feed backs, normally you only hear the bad). We thank him and someone like him is appreciated More
I have driven twice from 80 miles to deal with these I have driven twice from 80 miles to deal with these professionals. Legwork is easy over the phone. Transaction has been seamless, with little or no I have driven twice from 80 miles to deal with these professionals. Legwork is easy over the phone. Transaction has been seamless, with little or no wait time to accept delivery of new car. Willing to work with my hectic time schedule, and beats competitors prices with ease... no haggling required! More