Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
I saw my "dream car" on Capital's website. This is where I began dealing with Daniel Wilson by phone, then in person. Having multiple cars in my life, I must say this was the friendliest, no This is where I began dealing with Daniel Wilson by phone, then in person. Having multiple cars in my life, I must say this was the friendliest, non-pressuring, knowledgeable sales person I have ever dealt with. Wow! It was a refreshing change! Tracy was so organized and friendly, that the financing of my new Enclave was a breeze! This dealership is 30 minutes from my house and a nasty drive down I64/I95; but it was well worth the trip and I am now a customer for life! Thank you Daniel & Tracy for making this the best car purchase I've ever had! More
I have had Capital do all the maintenance on my 1986 GMC pickup since I bought it from them. Would not take any where else. They have a very friendly staff and get the job right the first time. I also have pickup since I bought it from them. Would not take any where else. They have a very friendly staff and get the job right the first time. I also have a 2006 GMC pickup that I did not purchase from them but take to Capital for all the maintenance work. More
My 2010 GMC Terrain wahey took s in for a piston problem with 90,000 K plus in mileage. They took care of the problem and worked worked with me to keep the time the car was in the shop to a minimum to me s with 90,000 K plus in mileage. They took care of the problem and worked worked with me to keep the time the car was in the shop to a minimum to me since this company vehicle is needed by me to cover the mid-atlantic region. They kept me informed as to what was going on with the repair and just were professional at all levels. I would gladly recommend Capital GMC to anyone. More
Greg knew what kind of truck my husband preferred and when Capital GMC received one, Greg contacted my husband. We test drove it and made what we felt was a very fair deal. when Capital GMC received one, Greg contacted my husband. We test drove it and made what we felt was a very fair deal. More
We have two older model cars that continue to be very reliable, We believe it is because the excellent service and care that we get from the service department. 2001 Grand AM (185,000 miles)and 2003 GMC reliable, We believe it is because the excellent service and care that we get from the service department. 2001 Grand AM (185,000 miles)and 2003 GMC Envoy (138,000 miles). Capital is the only repair shop for our vehicles. The service is done right the first time, the employees are as much the reason we are repeat customers as well as the service.When it is time to replace our vehicles we will purchase from Capital. More
Capital is friendly on the surface but below that they are very stubborn, expensive, rigid and unhelpful! Going by Kelly and NADA, they overcharged me for the car I bought but lowballed me on my trade! are very stubborn, expensive, rigid and unhelpful! Going by Kelly and NADA, they overcharged me for the car I bought but lowballed me on my trade! The first car I bought had been poorly serviced and had to be returned. Getting into a substitute vehicle turned out to be a nightmare. I ended up paying taxes and fees on three cars, and Capital could not possibly be bothered in helping me find a way around that. After paying inflated service charges, taxes and fees to get my trade in car back, they refused to even put a little gas in it so I could get home. More
Great experiece as always, both of my vehicles were purchased here and I have nothing but good experieces. Will continue to deal with them. Capital has always been fair and honest with me. Thanks purchased here and I have nothing but good experieces. Will continue to deal with them. Capital has always been fair and honest with me. Thanks More
We have NEVER received better OR friendlier service from any other place ANYWHERE! It's not just a now and then thing, but ALWAYS!!! THANKS!!! any other place ANYWHERE! It's not just a now and then thing, but ALWAYS!!! THANKS!!! More
We have always used GMC for servicing our vehicles, this was the worst experience we have had with them, usually the service is great. We brought in our Tahoe on Friday the 11th and it ws not ready for pick was the worst experience we have had with them, usually the service is great. We brought in our Tahoe on Friday the 11th and it ws not ready for pick up until today 11/17. There was little to no communication unless it was facilitated by us to get progress on the status of when our vehicle was going to be finished. We are extremely disappointed with the service we received when all of our previous experiences have been great. More
Of all of the dealers that i have worked with, This young man was excellent. He answered every question that i asked. It is rare to find a young man who acted beyond his years. If i was hiring, he would b man was excellent. He answered every question that i asked. It is rare to find a young man who acted beyond his years. If i was hiring, he would be the type of young man that i would want on my front line. He made my experience wonderful. More