Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
Janet Pineman is awesome! Initially, she called me just to see if I was interested in having my Chevy Cobalt evaluated, no obligation. So I figured what the heck! Let's see what they say. Next thing I k to see if I was interested in having my Chevy Cobalt evaluated, no obligation. So I figured what the heck! Let's see what they say. Next thing I know I was test driving a Honda CRV and I traded in my Chevy. It was easy with Janet. She was even happy to walk me around in the rain so I could look for a car I liked. She's got a lot of pep and she made the whole experience fun. I would recommend her to everyone! Thanks Janet! More
This was my second purchase of a new vehicle from Capital and my first time working with Steve Dixon. I had very specific needs/wants and price on a new vehicle. Steve went above and beyond to find me everyt and my first time working with Steve Dixon. I had very specific needs/wants and price on a new vehicle. Steve went above and beyond to find me everything on my list to include obtaining information on another vehicle at their Jeep dealership. He communicated with me during every step of the process. While I can be quite demanding and very specific on what I want, Steve and Capital accommodated my needs. I was so pleased I baked him brownies-that should tell you something. I would recommend Capital and specifically Steve to anyone who is in the market for a new car. The dealership is further from me than others but, it is worth the 17 mile drive to be treated well. More
Brad was extremely knowledgeable and polite. If we asked something he wasn't sure of, he got the answer for us! Impressed us as being a "family guy" and not a shifty salesman! So glad that Charday(?) set something he wasn't sure of, he got the answer for us! Impressed us as being a "family guy" and not a shifty salesman! So glad that Charday(?) set up our appointment with him! More
Brad Johnson is a very professional salesman and a Internet Sales Consultant to work with if you looking to purchase a car. His knowledge about cars and his caring helps you to find what you are looki Internet Sales Consultant to work with if you looking to purchase a car. His knowledge about cars and his caring helps you to find what you are looking for is his goal . His communication skills make sure that you are please with your purchase and doesn't try to push you to buy a car if you are not ready. This is the second car that I have purchase in the last three years from Brad. Thanks Brad More
Brad was very friendly, down-to-earth and helpful. He made our buying experience pleasant and not pressured. So far, we are very pleased with our purchase and would recommend him to family and friends! made our buying experience pleasant and not pressured. So far, we are very pleased with our purchase and would recommend him to family and friends! More
The team I worked with was very helpful, kind, motivated and positive. I came in being doubtful about the possibility of me purchasing a new vehicle because of the several turn downs I received in the past. and positive. I came in being doubtful about the possibility of me purchasing a new vehicle because of the several turn downs I received in the past. Daniel Wilson encouraged me to give them a chance and I'm glad I did. They all went out of their way to find the best vehicle to fit what was important to me such as the style of the vehicle, budget, newer model, low miles, little to no down payment, and great monthly payments. I am happy with my purchase. If and when I am ready to purchase another vehicle, I will not hesitate to come back to Capital Buick GMC. More
Brad Johnson, Ken Trippeer, and the Finance Manager made the purchase of my new 2014 Buick Lacrosse on Saturday one of my best vehicle purchase experiences. Ken responded immediately to an email that I sen the purchase of my new 2014 Buick Lacrosse on Saturday one of my best vehicle purchase experiences. Ken responded immediately to an email that I sent late on Friday night requesting to test drive a vehicle that was in their inventory. When I arrived at the dealership I was surprised and happy to see the vehicle near the door with my name on it. Within four hours I left the dealership in my brand new vehicle feeling good, welcomed, very informed, very satisfied with my choice of dealership and vehicle, and very satisfied with the professionalism of the entire sales and service team. The Capital Buick team dotted every "i" and crossed every "t". They have won a loyal sales and service customer. Did I mention how great my car looks? More
I was happy when I saw the good reviews from other customers but... I drove 40 minutes to look at a yellow GTO. Car has 3 obvious issues that would stop it from passing inspection. 1. Exhaust lea customers but... I drove 40 minutes to look at a yellow GTO. Car has 3 obvious issues that would stop it from passing inspection. 1. Exhaust leak, fairly large. Can hear it and you can feel it if you reach behind the drivers side muffler 2. Back tires are worn in the middle, not the noticeable on the outer edge 3. Front drivers headlight is full of water, needs to be replaced. Isnt the normal wear or scuffing, it has water in it. The price on the car was steep but I really needed one so I told him it would be OK if the issues were fixed. The manager said that they would have to charge for that even though they should have never put an inspection sticker on it in the first place. I have contacted the Virginia State Police about the issue and they will be investigating my experience as well. The only reason I contacted the police is because when I was leaving they pulled it up front to show/sell it to someone else instead of looking at or addressing the issues. Manager was confrontational and the sales guy acted like he knew absolutely nothing about cars, which is OK if you aren't a car salesman. More
Greg was great to work with - always responsive and low pressure. I think I got a fair price on my car - however there was a problem with the radio after purchase. Upon contacting a manager Capital they go pressure. I think I got a fair price on my car - however there was a problem with the radio after purchase. Upon contacting a manager Capital they got the issue resolved in a timely fashion. Overall good experience. More
Brad is awesome. He did an excellent job helping me with the purchase of my new vehicle. He followed up and did everything he said he would do. I would recommend the dealership and Brad to a friend. the purchase of my new vehicle. He followed up and did everything he said he would do. I would recommend the dealership and Brad to a friend. More