Haley Buick GMC Airport
Richmond, VA
Filter Reviews by Keyword
By Type
372 Reviews of Haley Buick GMC Airport
Purchased GMC Sierra I communicated primarily with Janet by email and phone. We negotiated a fair price, added options, and set-up a convenient time to meet. Upon arriv I communicated primarily with Janet by email and phone. We negotiated a fair price, added options, and set-up a convenient time to meet. Upon arrival at the dealership, I drove-off within two hours. The price, truck, and trade went all as agreed previously. No pressure just a good overall experience... More
Purchasing a Car Excellent service. Brad Johnson was very considerate and kind. He did not pressure me into making a decision in purchasing the car. He called to let m Excellent service. Brad Johnson was very considerate and kind. He did not pressure me into making a decision in purchasing the car. He called to let me know when the car was ready for a test drive and when we arrived the car was at the front ready to go. The first time meeting Brad I knew from the beginning he was going to be the salesperson for me. Thanks Brad. The dealership was also accommodating, no pressure what so ever. Thanks for a stress free car buying experience. More
berthajones -"Very Satisfied Customer" I started looking for a vehicle online and wasn't really sure of what I wanted but this Chrysler 200 caught my eye and I chatted on line with Brad Jo I started looking for a vehicle online and wasn't really sure of what I wanted but this Chrysler 200 caught my eye and I chatted on line with Brad Johnson. Mr Johnson is a great salesman and very understanding and never pressured me to purchase. I would recommend him to all my friends and family. I would like to recommend Mr Brad Johnson for "Salesman of the Year". brad keep up the good work and be "Blessed". More
Awesomr Janet was very friendly. And extremely patient. She did all she could do make us happy and help us as much as she could. she stayed late for us to get Janet was very friendly. And extremely patient. She did all she could do make us happy and help us as much as she could. she stayed late for us to get exactly what we wanted or needed More
The easiest and best purchase I have made Brad was so kind and considerate when I was purchasing my vehicle. He was understanding and did his best to get the best price for me that he could. Brad was so kind and considerate when I was purchasing my vehicle. He was understanding and did his best to get the best price for me that he could. He did not pressure me or make me feel like I had to purchase the vehicle then and there. He allowed me time to think on the purchase and was very up front about the vehicle I was buying. Brad is an amazing salesman that I would recommend to anyone who wants to purchase a new vehicle. More
Great team at Capital Buick GMC for the non-typical buyer I started looking for a new truck or SUV, wasn't sure, a few months ago and stopped in and met Greg Huband. It was a cordial meet and greet and Greg I started looking for a new truck or SUV, wasn't sure, a few months ago and stopped in and met Greg Huband. It was a cordial meet and greet and Greg was very helpful on the the few questions I had. Thought it would be a while till I returned as I wasn't that serious about buying yet. I started doing a lot of internet research on SUV's, trucks and other possible vehicle purchases and decided to take my wife in to Capital to at least look at what is out there(she despises shopping especially car shopping) and try to narrow down the search between a truck and SUV. We met Steve Dixon on that visit. Steve was great to talk to and knowledgeable about the vehicles. After looking, my wife and I decided to pursue a truck after looking at a Sierra SLT. I continued to do some research via the internet and decided to build my own truck on the GMC website. The truck I built, with all the options I was looking for, turned out to be a Sierra Denali. I hit the submit for quote button on the website and it sent out the request to dealers. It so happened, Capital got that inquiry and through that submission is how we met Janet Pineman, the Internet Sales Consultant. However, by the time I could return her call and schedule a visit, the Denali I originally requested was sold. Janet didn't give up, they had another Iridium Metallic Denali in stock and we went into test drive it. Needless to say, once the whole family took it for a test drive, we were in love. Janet is new to GMC, but knows the car business. After the drive, I spent a few days back and forth with her through email and phone, asking questions. If she didn't have the answer, she got it within a few minutes. After a few days thought and negotiations we decided to buy. After we agreed to buy, we requested two options, a spray on bed liner (definitely worth it) and the under seat storage in that back. Janet and the Capital team got the liner and the storage unit installed in less than 24 hours. We were supposed to pick the truck up on Friday evening. As we were signing the paper work at about 11 a.m. Friday morning, with Capital's expeditious closing agent Ryan, we decided to add the clear coat protection. Again Janet and Capital Team rose to the occasion, and by 4:00pm they had applied the clear coat and had the truck ready, 2 hours earlier than we planned. While we were working the final details with Janet, I had the opportunity to speak with and work with Steve on a couple of occasions, he was great. He even found and delivered to me the perfect hitch receiver at a great price for my towing needs. One other person, we would like to thank, but unfortunately didn't get his name, is the young gentleman that started recently. He was extremely knowledgeable about GM trucks, especially the engines. His advice definitely helped us know we were making the right decision. In all it took 4 sales associates to handle this non-typical customer. The whole Capital team was awesome. Definitely my first stop for my next car purchase. As they say PICK CAPITAL!!! More
Lease trade In We did not expect to get a new car at the end of our lease. Janet made it easy and there was a good incentive, plus the Verano met our needs. We did not expect to get a new car at the end of our lease. Janet made it easy and there was a good incentive, plus the Verano met our needs. More
Sales Everyone at capital was super friendly. Janet was exceptional very friendly always returned calls went above and beyond catering to our needs!!! Welo Everyone at capital was super friendly. Janet was exceptional very friendly always returned calls went above and beyond catering to our needs!!! Welove our new truck!! More
I love my new car I was looking for Acura's on Autotrader. The picture I saw of this car was distorted, I couldn't tell the color so I inquired by chat on the internet I was looking for Acura's on Autotrader. The picture I saw of this car was distorted, I couldn't tell the color so I inquired by chat on the internet for details. Brad popped up and asked if I wanted a video of the car by email. The video he sent me showed the car off and Brad was adorable in it wishing me a great afternoon. After seeing the video I wanted to see the car and went to the dealership right away. Brad Johnson was great. He helped me get the deal worked out. Thanks, Brad " I love my new car!" Donna Layton More
excellent sales experience I went into the dealer looking for a pre-owned vehicle. Janet was extremely friendly and knowledgeable. She listens to my needs and found me a perfect I went into the dealer looking for a pre-owned vehicle. Janet was extremely friendly and knowledgeable. She listens to my needs and found me a perfect Chevrolet Impala. From my first contact on the phone to the delivery of the vehicle Janet was excellent. More