Haley Buick GMC Airport
Richmond, VA
Filter Reviews by Keyword
By Type
372 Reviews of Haley Buick GMC Airport
The Search for an Acadia SLE AWD Janet Pineman is a great sales woman. She was straight to the point and provided my family with a great buying experience. There wasn't any haggling Janet Pineman is a great sales woman. She was straight to the point and provided my family with a great buying experience. There wasn't any haggling over the price of the vehicle. In fact, it was indeed the lowest price for an AWD SLE-2 Acadia in the area. The competition (other dealerships) promised to do this and that but could not on paper match their price. The truck purchased was straight from the factory and even though it was not the color I had hoped for the truck is wonderful and I am glad I was able to purchase it from this dealership. More
Great Customer Service and Great Price I had the pleasure of reaching out to Janet via email in the search for my next vehicle. Janet was very professional, friendly and sent me informatio I had the pleasure of reaching out to Janet via email in the search for my next vehicle. Janet was very professional, friendly and sent me information about cars that was within my price target. I did not intend of purchasing a 2015 vehicle but the pricing was so competitive that it just made since to get a 2015! Great job finding what I wanted close to the price I was looking to pay. Finalizing the purchase was also very efficient. More
2015 Sierra 1500 Denali Overall a very unpleasant experience. I ordered a brand new 2015 Sierra 1500 Denali with a 6.2 L engine. My original purchase order had chrome wheels Overall a very unpleasant experience. I ordered a brand new 2015 Sierra 1500 Denali with a 6.2 L engine. My original purchase order had chrome wheels and I ordered the Borla Custom Exhaust. When my truck was delivered it had the aluminum wheels and I got all types of different excuses about how they gave me a better price with the aluminum wheels. Then when I was told by the salesman that my exhaust included everything I got an excuse about how the chrome tips were extra. When I questioned this to the salesman all I got were excuses. I asked to speak to the sales manager Bill Sigler and I have never been talked to as a customer as I was by him. He told me "you don't realize what a great deal you are getting on your truck"...I told him that I was told everything was included with my exhaust and he just kept wanting to argue with me. If I could have done it all over I would have ordered my truck from another GMC dealership. Next year when we buy our next new vehicle I know where not to go. More
Janet Pineman - Internet Sales Consultant We had the pleasure of meeting Janet Pineman on Friday, February 13. She was more than accommodating, knowledgeable, helpful and pleasant. She had t We had the pleasure of meeting Janet Pineman on Friday, February 13. She was more than accommodating, knowledgeable, helpful and pleasant. She had the vehicle ready for us to view when we arrived at the dealership...after a test drive we completed the paperwork...requesting some additions to the vehicle we purchased, it was ready for us to pick-up five days later. Our experience at Haley was good, and Janet made it excellent! More
My Second Time Coming Back I love how they were able to match me with something that's my style. I purchased a car from them before so of course I had to go back. I love how they were able to match me with something that's my style. I purchased a car from them before so of course I had to go back. More
Great Customer Service!! Janet Pineman was very helpful with finding my specific 2015 GMC truck that I really wanted. Overall my experience was excellent and I look forward to Janet Pineman was very helpful with finding my specific 2015 GMC truck that I really wanted. Overall my experience was excellent and I look forward to working with Janet again. More
New Canyon My overall experience with Haley was outstanding. I had been searching for a new Canyon for 2 weeks when I found the one at Haley online and called Br My overall experience with Haley was outstanding. I had been searching for a new Canyon for 2 weeks when I found the one at Haley online and called Brad to confirm they had the truck. He confirmed they had the vehicle and I told them I would be driving down from northern Virginia to pick it up the following day. When I arrived the truck was completely ready and all we had to do was a test drive and the paperwork which went very fast. It was definitely were the drive and thanks to Brad and the rest of the Haley team. More
My purchase of a 215 Canyon While searching on line for a 2015 GMC Canyon Crew Cab Short Box, Janet Pineman responded to my request. From that instance until she called to say t While searching on line for a 2015 GMC Canyon Crew Cab Short Box, Janet Pineman responded to my request. From that instance until she called to say the truck I requested was ready for a test drive, to include final arrangements for the sale, her sales strategy and professional decorum were right on target. I could not be more pleased with the Haley Buick GMC, Airport sales staff and management. More
Your employees are your greatest assets. Haley automotive group, Thank you for your work in the purchase of my 2nd vehicle from your establishment. Your customer service oriented mentality Haley automotive group, Thank you for your work in the purchase of my 2nd vehicle from your establishment. Your customer service oriented mentality makes my decision easy to return to you for my vehicle needs. Excellent service! Thank you Janet Pineman for your never ending support with my difficult requirements, you were never dissuaded during the event. Thank you for your diligence, patience, and professionalism. Thank you Stephen Pearson in the maintenance department. You are reason I am a returning customer. I feel my family is in great hands when it comes to Stephen and the maintenance department. I I know he is taking care of my family like his own. The quality of service Stephen is providing is above reproach, and it one less thing I have to worry about when I am deployed. This means a great deal to me, thank you. V/R, Javier More
Satisfied New Customer During an on-line search, my husband found the car we were looking for, and I am glad now it was located at Haley Airport. Brad was professional and During an on-line search, my husband found the car we were looking for, and I am glad now it was located at Haley Airport. Brad was professional and seemed interested in making the experience as painless as car-buying can be! I appreciate his no-pressure approach. Thanks, again, Brad - for an over-all good experience! More