Hagerstown Ford

Job well done I am extremely pleased with my experience from start to finish! Marcia and Chris were every easy to work with and very nice. As well as the finance d I am extremely pleased with my experience from start to finish! Marcia and Chris were every easy to work with and very nice. As well as the finance dept. Thanks again More

Great experience We were very happy with the level of service we got and the willingness of those involved in our sale to accommodate us. Christin Ditch and Chris Mas We were very happy with the level of service we got and the willingness of those involved in our sale to accommodate us. Christin Ditch and Chris Mason were especially helpful and made the car buying experience less like a job. More

Best Experience At A Car Dealership EVER! Chris made the whole experience of buying a car a lot less stressful and it was certainly a lot less pressure than the previous 7 times I've had to bu Chris made the whole experience of buying a car a lot less stressful and it was certainly a lot less pressure than the previous 7 times I've had to buy a vehicle. He doesn't fit the stereotype of a car salesman and I felt like he listened to what I needed not only price wise but he also took into consideration that I drive about 150 miles a day to and from work. He was honest about my options and helped me find exactly what I was looking for. It's nice to feel someone has your back in this day and age. What a wonderful experience. :) More

Awesome buying experience! I purchased my Mustang on December 21, 2013 from Hagerstown Ford. About 5 weeks prior to my purchase, I drove 230 miles up I-81 from Roanoke, VA simpl I purchased my Mustang on December 21, 2013 from Hagerstown Ford. About 5 weeks prior to my purchase, I drove 230 miles up I-81 from Roanoke, VA simply to look at the Mustang and decide if the car was clean enough and nice enough for me to consider. Charles Gesford was the salesman that greeted me when I arrived and showed me the Mustang. Without asking he got the keys and allowed me to climb all over the car to thoroughly check its condition. Having worked in the automotive industry for over 12 years I understand very well the reputation that automotive sales people tend to get for being pushy. Mr Gesford never once pressured me or tried to push me in any direction while I looked at and drove the car. He allowed me to make my own decisions on the purchase, and I really appreciated that. Before I finalized the paperwork, Mr. Gesford went above and beyond to make sure I was happy with the vehicle. I could not have been happier with my buying experience with Hagerstown Ford. More

Jack Harris Not pushy. Very knowledgable of vehicle we were interested in. Sincere that we were satisfied with our purchase. Would recommend him to family and fri Not pushy. Very knowledgable of vehicle we were interested in. Sincere that we were satisfied with our purchase. Would recommend him to family and friends. More

We have purchased several vehicles throughout the years and have dealt with many people. They were always pushy. I always felt like I didn't get what I really wanted. They'd rather push a different vehicle and have dealt with many people. They were always pushy. I always felt like I didn't get what I really wanted. They'd rather push a different vehicle on me. And push a lot of extra things we never really wanted. We spent the morning walking around the lot looking at the vehicles before they even opened. Went and had some coffee. Then came back. Reggie came out. And from the first "hello" , we felt like he was there to give us ONLY what WE wanted and needed. We told him the car we were interested in. He got the keys and we all went for a ride. He answered every question with intelligence. He knew every thing we needed to know about the car. He never once said "i don't know" or "I'll have to check". Comments we've heard many times throughout the years. He never once tried to push a different car on us. Or push a bunch of extras we were not interested in. Reggie was a pleasure. And we truly hope that he is still there in 3-4 years when we go looking for another vehicle. We will definitely recommend the dealership. We've been telling every one to go ask for Reggie! Mike Branson was also a pleasure to work with. He got us the best financing possible. Something we felt we never got from other dealerships. This place is GREAT!!! We will be back! More

Highly Recommend Jack Harris is a very friendly and honest sales person. He previously worked at Frank Kennedy Ford in Middletown, MD prior to its closure. I ordered a Jack Harris is a very friendly and honest sales person. He previously worked at Frank Kennedy Ford in Middletown, MD prior to its closure. I ordered a new F150 with some non-standard packages from the factory. Hagerstown Ford matched the Costco Auto Program quote. Jack was helpful, knowledgeable, and responsive. He even responded to my late evening texts about the order while I was on travel. When the truck came in he took care of everything as he said he would, he gave me his undivided attention at our scheduled pick up appointment, and he thoroughly explained the new Ford electronics to me. This is my 6th Ford truck and I expect it to be at least as good as the previous 5 :-) I doubt I will buy any other Ford vehicles from anywhere else. Thank you! More

2014 Fusion purchase I thought the team at Hagerstown Ford was great. The customer service was great. The finance department did a great job getting me into a vehicle. I thought the team at Hagerstown Ford was great. The customer service was great. The finance department did a great job getting me into a vehicle. The service department did a great job on the paint and fabric protection application. Very impressed. More

I searched the Hagerstown Ford website and saw the Honda that I wanted and quickly called. When I called and spoke with Chris he promptly assessed my credit situation and was able to assist me into the car that I wanted and quickly called. When I called and spoke with Chris he promptly assessed my credit situation and was able to assist me into the car with a great monthly payment. I expressed how much I hated going to the dealership and filling out paperwork, he had almost all necessary paper work ready and It was an in and out experience. I have continued to send people to Chris and continued to work with him in trading out of that vehicle and into a nicer one over time. Every time I call he is knowledgeable and kind. If you decide to buy a car and have a few credit hiccups call Chris. He is awesome. More

Chris was very easy to work with! This was my first time buying a vehicle from Hagerstown Ford and it probably want be my last. My Uncle saw the Ram truck I had been looking for on the This was my first time buying a vehicle from Hagerstown Ford and it probably want be my last. My Uncle saw the Ram truck I had been looking for on their website. So my Mom and I went over the next morning and met Chris. Him and I went on a test drive and he explain the truck to me and the all bells and whistles to it. When we got back we talked more about the truck and the price. He was never pushy or made me feel like I had to make up my mind right then and there. He was very patient with me and answered all my questions with ease. When I desided to buy my truck he then got Mike Branson to help me with Financing. Mr. Branson was also very patient with me and took the time to explain everthing to me. When I left the dealership I was very happy with all the services I received while I was there!!! I am really happy with my 2013 Ram 1500 truck!!! Everyone I talked to that day was very nice and easy going! So thanks to Chris,Mike and all the rest for making this a wonderful and fun time!!! I have and will continue to tell others what a great experience I had at this dealership. More