Hagerstown Ford
Hagerstown, MD
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871 Reviews of Hagerstown Ford
2015 Expedition We ordered a 2015 Expedition EL. I wanted a certain color and style. There were no vehicles anywhere in the area to match what we wanted. Mike Reid We ordered a 2015 Expedition EL. I wanted a certain color and style. There were no vehicles anywhere in the area to match what we wanted. Mike Reid, was more than helpful in ordering us what we wanted. The test drive was very helpful, and I even kept it overnight to see how I liked driving it. The process was very smooth and easy. We ordered exactly what we wanted. It came in on time and delivery of the vehicle was great too. Mike was great to work with and we would buy another vehicle from him again. More
New 2015 Ford F-150 We had a good experience with the sales person and with the dealership. Everything seemed to go well and was very smooth. We got what we wanted and We had a good experience with the sales person and with the dealership. Everything seemed to go well and was very smooth. We got what we wanted and needed. More
First Car I bought my first car (2016 Ford Fusion) from Jack Harris and enjoyed my experience. I didn't know everything about the process, but Jack helped expl I bought my first car (2016 Ford Fusion) from Jack Harris and enjoyed my experience. I didn't know everything about the process, but Jack helped explain things and was willing to work with the price for me to get me a good deal. He was very knowledgeable about the cars on the lot and knew all the accessories that the cars had. Thank You! More
very good Very good dealership to deal with , they really work with you & try to compermize with you ,also loved that the salesman i was working with knew i was Very good dealership to deal with , they really work with you & try to compermize with you ,also loved that the salesman i was working with knew i was on a very tight schedule so he hand deliver the paper to my co signer at our house so she could sign them ! More
great friendly service and no pressure atmosphere I've bought 3 Escapes from this dealership. 2 were from Jack Harris. I like the friendly, no pressure atmosphere this dealership offers. Jack took the I've bought 3 Escapes from this dealership. 2 were from Jack Harris. I like the friendly, no pressure atmosphere this dealership offers. Jack took the time to explain all the features of the new escape. He even set my phone up to sync with my new car. I'm very pleased with the service I have received with Jack. I look forward with dealing with him in the future. More
Great Job !!!!!!!!!!!!! I just wanted to say that Tex Miller did a outstanding job selling me my new Ford . He met me on the lot with a big smile and a happy hello. This is I just wanted to say that Tex Miller did a outstanding job selling me my new Ford . He met me on the lot with a big smile and a happy hello. This is the kind of customer service that should happen everywhere. This dealership sure be very proud to have a salesman like Tex. Also wanted to say that Mike in finance was great and very friendly. I would rate the service 5 stars ! Thanks again for all your help. Paula Ruth More
Great Experience I contacted Mike Reid after finding the Cab & Chassis truck I found on the website. I live about 35 miles west of St. Louis, Mo. we worked out a grea I contacted Mike Reid after finding the Cab & Chassis truck I found on the website. I live about 35 miles west of St. Louis, Mo. we worked out a great deal over the phone and E-Mail and i flew there and had a great experience and purchases the vehicle. Mike was very responsive to all my questions and accommodations. Thank You Joe Weldon Spring Mo. More
Thanks! Our salesman Mike Reid took the time to explain details on the truck we picked out and gave us our time we needed to make a decision. We were pleased Our salesman Mike Reid took the time to explain details on the truck we picked out and gave us our time we needed to make a decision. We were pleased with how the sale went. More
False advertisement I went to Hagerstown Ford after seeing a used vehicle online that was listed for $14,000. I even called the dealership and spoke to a salesman who con I went to Hagerstown Ford after seeing a used vehicle online that was listed for $14,000. I even called the dealership and spoke to a salesman who confirmed that the vehicle was $14,000 and who wrote it down on a peice of paper for a fellow sales man for when I came in. After a test drive and reviewing the car facts, I agreed to buy the vehicle. When the sale man I was working with came back with the paperwork, my grand total was over $18,000!! He was trying to sell me the same vehicle that I saw listed online for $14,000 for $17,000!! When I told him that I saw the car listed online for $14,000 he argued with me saying that there was no way that their dealership would list that car for that low. He then pulled the car up on the dealerships website and it was listed for $17,000. Luckily I still had the screen shots on my phone that showed the car was listed for $14,000. The only explanation he had was that someone must have had made a mistake and that they would not sell me the car for the original listed price. We argued wit the manager who finally told us that "this is not walmart, we cannot lower our prices on demand". Even though it was thier mistake!! I feel taken advantage of and disrespected. More
Thank Jack !!! Hubby and I were checking out the new F150 King Ranch Trucks and met up with Jack on the lot. Jack sure know his stuff! We have never had a salesman e Hubby and I were checking out the new F150 King Ranch Trucks and met up with Jack on the lot. Jack sure know his stuff! We have never had a salesman explain the details of the trucks operation the way Jack can. He also has a great personality and we highly recommend anyone looking for a Ford to see Jack. You will not be disappointed. We bought the truck because we were never pressured into buying it and we also just love it. Go Jack! More