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Hagerstown Ford

Hagerstown, MD

3.5
871 Reviews

1714 Massey Boulevard

Hagerstown, MD

21740

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871 Reviews of Hagerstown Ford

August 22, 2015

The Only Place to Go with People Who Care The selection, price, and customer service at Hagerstown Ford is exceptional. The people who work there care about their customers and make you feel l More

by stacy alt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kuykendall
August 22, 2015

Quick and easy vehicle purchase and helpful service! I arrived at the dealership at roughly before 1pm and was home with my new vehicle by 3:30pm, Quickest and most stress free vehicle purchase i have ev More

by danman84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Taylor
August 19, 2015

Excellent ! Our family is all Ford! We have purchased 5 vehicles from Hagerstown Ford and would not go to any other dealer in the area! I have never had a bad e More

by Shirdyl65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smittie Smith, Mike Branson, James Kuykendall
August 17, 2015

Wonderful 1st Time Experience Wonderful experience at Hagerstown Ford. I would definitely recommend anyone to come here, Great Sales Department, and Finance Department. Will for su More

by LeannD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reid, Peter Christensen
August 11, 2015

Positive experience and simple process Mike was extremely patient and answered anything I threw at him. He listened to my requests and helped get the deal done how I wanted. I was never pr More

by richieb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reid
August 02, 2015

just looking Having lived in Hagerstown for about 17 years I have always heard terrible stories of this dealership. Yesterday I stopped to look at the Escape and More

by ilovebutters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and Meerkat! And the kind gentleman who's name I don't recall but he's a clear spring fella
July 25, 2015

Great Salesperson and Best Trade In Value Doug was very personable and professional. Doug walked me through the whole process and was very knowledgeable about the vehicle I purchased. Hagersto More

by GCookIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Taylor
July 18, 2015

Poor customer service I bought a 2015 f250 from you. It was missing a hub cap. I was told I got a good deal and they would not help me. I was there from 10 till 1 for a cas More

by Billy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Socks
Jul 23, 2015 -

Hagerstown Ford responded

Sorry for handling the situation poorly, Mr. Bozman. Thank you for allowing us to make things right!

July 18, 2015

"ANOTHER AWESOME DEAL" This was our second purchase from Mike Reed at Hagerstown Ford. With our first purchase Mike went out of his way to help us stay within our budget an More

by Satisfied Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reid
July 11, 2015

An amazing buying experience. Amazing sales experience for our brand new ford fiesta. Highly recommend everyone on this sales team and the staff. Very friendly and super easy proce More

by awest32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tex Miller
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