Hagerstown Ford
Hagerstown, MD
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871 Reviews of Hagerstown Ford
Awesome Dealership Very FRIENDLY From the front door to the car lot this dealer ship rocked and so did our salesman Ryan Harbaugh. He went above and beyond to assist my girlfriend g From the front door to the car lot this dealer ship rocked and so did our salesman Ryan Harbaugh. He went above and beyond to assist my girlfriend getting into the car of her dreams. He was very knowledgeable of the vehicle and was extremely personal. I would recommend not only this dealership but highly suggest you ask for Ryan. More
Outstanding customer service I've purchased other cars from other dealers but I've never gotten the great service like i did at this dealership. I would recommend this dealership I've purchased other cars from other dealers but I've never gotten the great service like i did at this dealership. I would recommend this dealership to anyone. More
Great purchase experience Hagerstown had a great inventory and really worked with us to get the pest pricing possible on our new truck. I would definitely start here next time Hagerstown had a great inventory and really worked with us to get the pest pricing possible on our new truck. I would definitely start here next time I'm looking for a new Ford. More
1st. Experience I came here to buy a new car and was immediately approached by a young salesman who sat myself and my family down to listen to all the do's and don't I came here to buy a new car and was immediately approached by a young salesman who sat myself and my family down to listen to all the do's and don't wants for what I was looking for. He gave me 3 different models, colors, etc to choose from and although I couldn't decide he never once rushed me or forced me to make a decision so he could move onto another sale. (Much unlike other dealerships I've been too!) I felt so at ease with the whole process that in the end I ended up with exactly what I wanted! I couldn't be more happy with this dealership and all the staff we came in contact with! I would highly recommend this particular dealership to anyone and in fact I already have! Thank you Hagerstown Ford and for your patience and time you took to help me find my ideal car! More
Horrible people This is the most terrible experience i have ever had. Worst dealer i have ever worked with! Chris black was the person in finance that i was working w This is the most terrible experience i have ever had. Worst dealer i have ever worked with! Chris black was the person in finance that i was working with. He made promises about the payments he couldnt keep. I signed the paperwork on a friday. He then made me go back in a week later because he vouldnt secure financing. I had to sign the contract TWICE!!! This was all back in July. It is now October and i am receiving calls about owing money for my car i traded in. They didnt get the full pay off and now im being sent to collections ruining my credit because Chris isnt doing his job! I have tried to call and contact him 4 times and he has not responded! HORRIBLE COMPANY AND HORRIBLE PEOPLE!!! Please dont go here and ruin your credit like i did. More
Great experience. Purchased a certified preowned Focus from Kiyanna Bynum. Her professional, no pressure approach and overall friendly demeanor made my car buying expe Purchased a certified preowned Focus from Kiyanna Bynum. Her professional, no pressure approach and overall friendly demeanor made my car buying experience a true pleasure. Her eagerness to meet my needs and her follow up after the sale goes a long way with this consumer. She was always available to me if I had a question or request (and this was after the sale). Anyone ready to purchase their next vehicle, ask for Kiyanna! You won't be disappointed. I was also impressed by the finance manager, Mike Branson. He quickly responded to me with any problems or concerns I had. He was even able to get me a lower rate after I selected financing and the deal was closed. Hagerstown Ford has my business for life. -Chad Brown, a very happy customer More
Treated like family Bought my new Focus from Greg Dash, from the time he greeted us until we drove off the lot, he treated us as we were the most important people there. Bought my new Focus from Greg Dash, from the time he greeted us until we drove off the lot, he treated us as we were the most important people there. The sale manager Chris Edwards listened to us and came up with payments that fit our budget. Mike Branson left little doubt about the final paper work he went over with us. Crossing all the T's and dotting all the I's, I felt that all three gentlemen want me to leave Hagerstown Ford HAPPY. Thanks to you guys for making our experience a great one. More
Great car buying experience Bought a new Explorer using the USAA (Zaggs) car buying service. Greg Dash was the sales person. Everyone at the dealership was excellent, and I highl Bought a new Explorer using the USAA (Zaggs) car buying service. Greg Dash was the sales person. Everyone at the dealership was excellent, and I highly recommend buying your next Ford from Hagerstown Ford. More
Professional Salesperson I pulled up to the dealership, and immediately was greeted by Kiyanna. She asked what I was looking for and had me in the perfect vehicle the same nig I pulled up to the dealership, and immediately was greeted by Kiyanna. She asked what I was looking for and had me in the perfect vehicle the same night. While I went to diner with my husband, she had all the paperwork ready for me when I got back. Was the smoothest transaction I ever made while purchasing a new vehicle. More
Best place ever Everyone at Hagerstown Ford are the best there is. Usman really listened to me and knew exactly what I was looking for. He really made me feel like I Everyone at Hagerstown Ford are the best there is. Usman really listened to me and knew exactly what I was looking for. He really made me feel like I was important. More