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Hagerstown Ford
Hagerstown, MD
872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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872 Reviews of Hagerstown Ford
October 25, 2016
Great salesman and and a super deal on an awesome F-150! I purchase vehicles for my company and have purchased a few from different dealers in MD, VA and WV. Since I met Mike Reid, he has worked with me to r I purchase vehicles for my company and have purchased a few from different dealers in MD, VA and WV. Since I met Mike Reid, he has worked with me to reach the numbers I need to make the budget allocation for purchasing the vehicles. And I want to add his prices for me has beaten the cost of other dealers by a low of $750.00 to as much as 1,800.00, you can't beat that. In the past couple of months, we have purchased a plain-Jane F150 and a Focus and both vehicles have really fit our needs. Add these to the 2- 2014 Escapes we bought off Hagerstown too. This all without any haggle, pressure, confusion or anxiety and to top it off, we're in the express lane, getting the right price, taking care of business and on the road fast, a lot faster than others. Now yesterday, after much thought, I decided to let my 14" STX go and Mike set me up in a 16" XTS F150 that I must admit is more awesome than my 14 F-150! Yes, I'm a very satisfied customer with Hagerstown Ford! More
by mel.fravel
Employees Worked With
Mike Reid, Doug Diamond
October 24, 2016
Over the top Customer service Doug Taylor our sales manager was amazing.. He went above and beyond to help get jnto our new car!! I will be recommending to everyone who is looking Doug Taylor our sales manager was amazing.. He went above and beyond to help get jnto our new car!! I will be recommending to everyone who is looking for a car!! Huge Thank You to Doug and Team Hagerstown Ford!! More
by Angela Mittelholzer
Employees Worked With
Doug Taylor, Doug Diamond
October 24, 2016
Best salesman I've ever had! I recently bought a truck from Hagerstown Ford and have never been happier with my purchase. My salesman Jared was extremely knowledgeable and helpful I recently bought a truck from Hagerstown Ford and have never been happier with my purchase. My salesman Jared was extremely knowledgeable and helpfull. He was not pushy and found me a truck that was exactly what I was looking for. During the process I could see that all the saleman and their managers work together very well. This dealership has changed my opinion of car salesman completely and I will never buy from anywhere else. Great experience! I would recommend this dealership to anybody who is looking to buy a vehicle. More
by Bad
Employees Worked With
Chris Edwards, Jared Breakall
October 24, 2016
Best Ford Dealership I've Been To! I purchased a Ford Escape is Silver Spring in 2011. I wanted to purchase a second vehicle and I was set on getting another Ford. I recently moved to F I purchased a Ford Escape is Silver Spring in 2011. I wanted to purchase a second vehicle and I was set on getting another Ford. I recently moved to Frederick and Hagerstown had the closest Ford. I wasn't sure what I wanted or what to expect. When we got out of the car we were welcomed with open arms! We were comparing three trucks and they made accommodations to line them up all together and help us compare which one worked best for our family. Everyone was extremely friendly and not pushy salesmen and women. From the first test drive to the last paper we signed every person we met had so much knowledge. If they didn't know the answer they rushed over to someone with more experience to get the answer. We ended up with an excellent experience and an amazing car! Thank you Hagerstown Ford. See you in a few days after you service my old Ford Escape. More
by Talleyco
Employees Worked With
Martin, Mike Branson, Andy Brewer
October 24, 2016
Friendly and hard-working salesman! Ian has been a good friend of ours for awhile, and was very quick at answering any questions about the 2012 Jeep Grand Cherokee we purchased! We would Ian has been a good friend of ours for awhile, and was very quick at answering any questions about the 2012 Jeep Grand Cherokee we purchased! We would recommend him to everyone that goes to Hagerstown Ford! More
by Michelle Weirich
Employees Worked With
Mike Branson, Ian Miller
October 22, 2016
Great Car-Buying Experience My husband and I had a great experience purchasing a certified pre-owned car from Hagerstown Ford. Mike Reid and Doug Diamond made it a fast, friendly My husband and I had a great experience purchasing a certified pre-owned car from Hagerstown Ford. Mike Reid and Doug Diamond made it a fast, friendly, and smooth process. We got a great deal on a car that fit all of our needs. Mike took the time to show us all of the features of the car, answered all of our questions and even helped me sync my phone! Doug was thorough but efficient when going through all of the financing information. Great car-buying experience! More
by a.renish
Employees Worked With
Mike Reid, Doug Diamond
October 20, 2016
Extremely helpful! Amazing customer service! I bought a F150 sport and was extremely happy with the deal I got. Everyone was so nice and helpful. I love my truck and co Amazing customer service! I bought a F150 sport and was extremely happy with the deal I got. Everyone was so nice and helpful. I love my truck and couldn't be happier with the help I got. More
by tigga1437
Employees Worked With
Doug Taylor
October 18, 2016
3rd vehicle from ford 1st new! I felt it was time for something new and I had heard about Ian getting some friends great deals! So I contacted Ian via Facebook and headed into ford I felt it was time for something new and I had heard about Ian getting some friends great deals! So I contacted Ian via Facebook and headed into ford for some test drives. I again went to the used lot but with my negative equity in my prior vehicle Ian suggested buying a new vehicle to get a lower interest rate and more money off through discounts and rebates. Ian was exactly right and he is the man you want to go see for your next car truck or suv! He made it very easy and was the fastest car buying experience I have ever had! Not to mention Mike Branson always makes the paper easy! Straight to the point no beating around the bush! The guy does an amazing job! More
by dalton.herbert.3
Employees Worked With
Mike Branson, Ian Miller
October 17, 2016
F-150 FX4 Ran into a former student one night after I was in a total loss collision. Ian told me he worked at Hagerstown Ford so I had to go check it out. I w Ran into a former student one night after I was in a total loss collision. Ian told me he worked at Hagerstown Ford so I had to go check it out. I was very happy with my car buying experience! More
by mwadel77
Employees Worked With
Smittie Smith, Ian Miller, Doug Diamond
October 17, 2016
HAPPY HAPPY HAPPY Excellent customer service. I bought a F250 and was more than pleased with the price. I also received more than I expected for my trade in vehicle. Excellent customer service. I bought a F250 and was more than pleased with the price. I also received more than I expected for my trade in vehicle. From start to finish I was Driving home in my new vehicle in four hours. I will recommend Massey Hagerstown Ford to anyone needing a new vehicle. More
by steve hossack
Employees Worked With
Martin Guzman , Andy Brewer
