Greenwich Ford

Chase was excellent in helping me get the car I wanted and getting loan through Lou the finance manager without any issues with a low credit score thanks guys and getting loan through Lou the finance manager without any issues with a low credit score thanks guys More

The Service Department took it upon themselves to provide non-requested/non-approved recall service, causing my vehicle to stay in the shop for two days (originally went in for oil change/tire rotation and w non-requested/non-approved recall service, causing my vehicle to stay in the shop for two days (originally went in for oil change/tire rotation and window switch repair – done on day one). There was NO discussion about the recalls being performed, nor was I contacted to request permission for the recall work or the fact it would take another day due to parts being shipped overnight. Further, after I picked the vehicle up on day two, after having made other arrangements to get to work and an after work appointment, I noticed that the multipoint inspection report and service work order invoice indicated that "brakes need immediate attention," and that the Service Advisor claimed to have made the recommendation to me and that I declined the recommendation/repair. A complete lie!! No one from this dealership called me to update me on my vehicle, or to recommend brake service. An e-mail warranted no response from the Service Advisor, and the General Manager glossed over the fact that the Service Advisor flat out lied on the report/work order. He did offer a free oil change and tire rotation as a “gesture of good will.” Been a long time service customer since I had a bad experience with my local Ford dealer, now I will be looking at other Ford dealers for Ford Service. More

Asked for an "out the door price" on a used Ford Ranger and here it is 6 days later with no response other than I'll get back to you and vehicle sold. I still wasn't notified the vehicle sold either. Hor and here it is 6 days later with no response other than I'll get back to you and vehicle sold. I still wasn't notified the vehicle sold either. Horrible customer service and response time. Stay away, trying to hide fees! More

Excellent service from this dealership and especially Sales Consultant Chase Hutchins. Every question was answered, and every issue was resolved perfectly. I would be happy to do business with these fol Sales Consultant Chase Hutchins. Every question was answered, and every issue was resolved perfectly. I would be happy to do business with these folks again and highly recommend this dealership and Chase to anyone looking to buy, lease or sell a vehicle. More

Ethan the salesman was great wasn’t his fault someone in the dealership screwed up the dealership screwed up More

My daughter and I worked with Amy Burns at Greenwich Ford for both my car and hers. Amy was absolutely amazing and honest and worked hard to get us the best deal! Anyone looking should go straight to Greenwi for both my car and hers. Amy was absolutely amazing and honest and worked hard to get us the best deal! Anyone looking should go straight to Greenwich Ford and ask for Amy! More

Jen is always very attentive to my time schedule and is very professional and helpful with anything that we need serviced. very professional and helpful with anything that we need serviced. More

The entire staff is uper friendly! The whole process was fast and painless! Will definitely be using them in the future!! The whole process was fast and painless! Will definitely be using them in the future!! More

Car listed online for $22,800. After test drive they gave me a sales offer that added on a $1,950 reconditioning fee. They offered to take off $200 after I indicated no interest in After test drive they gave me a sales offer that added on a $1,950 reconditioning fee. They offered to take off $200 after I indicated no interest in such an insulting tactic. I walked out and will never return. Buyer beware. More

Jay is a wonderful salesman . .. if you want a deal without all the fluff .... Jay is the man to see and Alex is a great no nonsense finance manager, she's there looking out for w .. if you want a deal without all the fluff .... Jay is the man to see and Alex is a great no nonsense finance manager, she's there looking out for what's best for the consumer and throughly explaining our financial options. Thank you Jay and Alex for all your help. We couldn't ask for a better salesperson. Thank you thank you thank you. We love our Rogue❤ Ed and Ana More